Experience our best comfort and customer service with a first-class ticket. 

Whether you're travelling for business or for pleasure, first-class tickets offer our finest journey experience. With larger seats and complimentary soft drinks and biscuits on selected routes.


What first-class train tickets are available?

We offer, flexible first-class Anytime and Off-Peak single and return tickets allowing you to travel at whatever time suits, perfect if your plans are likely to change, as well as low-cost Advance first-class tickets, however, these are only available in limited numbers.

We also offer an upgrade to first-class, passengers can simply purchase an upgrade from the onboard Conductor. First-class seats are limited and offered on a first-come, first-served basis.


How can I buy a first-class ticket?

You can purchase a first class Single or Return ticket much like you would a Standard ticket: on our app, our website, at station ticket offices or at station self-service ticket machines. 

Don't forget, you can buy tickets for all UK train services through us, so whether you're going from Cardiff to Holyhead or Newcastle to Paddington you can still buy your first-class tickets through us and benefit from paying no booking fees.


Can I upgrade from Standard to First-Class?

You can upgrade from a Standard-Class ticket to First-Class on our services, where this is applicable. This applies for all our Standard tickets including Anytime and Advance Singles, Returns, Season tickets, and Rover and Ranger tickets. Please let the conductor know if you’d like to upgrade as they’ll need to confirm there is space in First Class. Please remember there’ll also be an additional cost for any meals you order on the train if you’ve upgraded to First Class.


What catering options are available in first-class?

Our chefs have created some fantastic new menus for you to try. We hope you'll enjoy the greater variety of options we now offer when you travel with us. 

In addition to complimentary drinks and snacks, as a first-class passenger, you'll now be able to choose from the following options:



2-course lunch or dinner


3-course lunch or dinner




We have 2 wheelchair spaces on board and wheelchair-accessible toilets. Doors to these trains are power-operated.

Our Assisted Travel team can provide further advice and support in planning your journey.

  • View train accessibility details
    • Carriage layout

      Diagram of the carriage layout of a Mark 4


      Access ramp icon ​​​Access ramp Yes 
      Assistance button icon Assistance button Yes 
      Priority seating icon Priority seating Yes
      Wheelchair users spcae icon Wheelchair users' space 2
      Universal toilet icon Universal Toilet 1
      Door width (mm) 800


      • Cardiff - Holyhead

      • Future plans to run Swansea - Manchester Piccadilly (from December 2022)

      These are the most common routes but they are subject to change.

      Route map of where the Mark 4 trains run on Transport for Wales

      What’s inside

      Baby changing Yes
      Bicycle space 4
      Capacity icon
      Capacity 222
      Catering - at seat (selected services only) Yes
      Charging sockets 3-pin only Yes 
      Public Address Yes
      Restaurant car icon
      Restaurant car Yes
      Seats - standard class 182
        Seats - first class 40
      Seats - priority Yes
      Universal Toilet 1
      Toilet - not wheelchair accessible 3
      Visual Information Screens Yes
      Wheelchair users' space 2
      Wi-Fi Yes