Make it First Class

Experience our best comfort and customer service with a First Class train ticket.

Whether you're travelling for business or for pleasure, First Class tickets offer our finest journey experience. Enjoy spacious seats, greater comfort and exclusive food and drink offerings on selected routes.

With tickets starting at £39*, and new First Class services available between Cardiff and Manchester from January 2023. there’s never been a better time to make the most of your travel time. So make it First Class.


Yes, this really is train food

You’ll be surprised by what you can order on our First Class service. Our talented chefs create fantastic, seasonal menus with locally sourced ingredients for the best on-board dining experience. Sit back and enjoy a freshly cooked meal whilst watching the landscape of Wales and its borders pass by.

Refreshments and snacks are included in the cost of your ticket, however dining options come with an upgrade cost. View our First Class menus here.


Fancy an upgrade?

You can upgrade from a Standard-Class ticket to First Class on our services, where applicable. This applies for all our Standard tickets including Anytime and Advance Singles, Returns, Season tickets, and Rover and Ranger tickets. 

All you need to do is let the conductor on board know that you’d like to upgrade, and they’ll confirm whether there is space in First Class available. Upgrade prices start from just £25**

Please remember there’ll also be an additional cost for any meals you order on the train, if you’ve upgraded to First Class.


What First Class train tickets are available?

We offer, flexible First Class Anytime and Off-Peak single and return tickets allowing you to travel at whatever time suits, perfect if your plans are likely to change. We also  offer low-cost Advance First Class tickets, however, these are only available in limited numbers.

We also offer an upgrade to First Class. You can purchase an upgrade from the onboard Conductor. First Class seats are limited and offered on a first-come, first-served basis.


How can I buy a First Class ticket?

You can purchase a First Class Single or Return ticket much like you would a Standard ticket: on our app, our website, at station ticket offices or at station self-service ticket machines. 

Don't forget, you can buy tickets for all UK train services through us, so whether you're going from Cardiff to Holyhead or Newcastle to Paddington you can still buy your First Class tickets through us and benefit from paying no booking fees.



We have two wheelchair spaces on board and wheelchair-accessible toilets. Doors to these trains are power-operated.

Our Assisted Travel team can provide further advice and support for planning your journey.

  • View train accessibility details
    • Carriage layout

      Diagram of the carriage layout of a Mark 4


      Access ramp icon ​​​Access ramp Yes 
      Assistance button icon Assistance button Yes 
      Priority seating icon Priority seating Yes
      Wheelchair users spcae icon Wheelchair users' space 2
      Universal toilet icon Universal Toilet 1
      Door width (mm) 800


      • Cardiff - Holyhead

      • Future plans to run Swansea - Manchester Piccadilly (from December 2022)

      These are the most common routes but they are subject to change.

      Route map of where the Mark 4 trains run on Transport for Wales

      What’s inside

      Baby changing Yes
      Bicycle space 4
      Capacity icon
      Capacity 222
      Catering - at seat (selected services only) Yes
      Charging sockets 3-pin only Yes 
      Public Address Yes
      Restaurant car icon
      Restaurant car Yes
      Seats - standard class 182
        Seats - First Class 40
      Seats - priority Yes
      Universal Toilet 1
      Toilet - not wheelchair accessible 3
      Visual Information Screens Yes
      Wheelchair users' space 2
      Wi-Fi Yes


*Tickets are subject to availability. £39 cost stated is that of an Advance First Class Single ticket from Cardiff Central to Manchester Piccadilly. Prices are valid until 31/03/2023 and subject to change thereafter.

**£25 cost stated is the cost of an upgrade from Standard-Class to First Class from Cardiff Central to Manchester Piccadilly. Prices are valid until 31/03/2023 and subject to change thereafter.