Experience our best comfort and customer service with a first-class ticket. 

Whether you're travelling for business or for pleasure, first-class tickets offer our finest journey experience. With larger seats and complimentary soft drinks and biscuits on selected routes.


What first-class train tickets are available?

We offer, flexible first-class Anytime and Off-Peak single and return tickets allowing you to travel at whatever time suits, perfect if your plans are likely to change, as well as low-cost Advance first-class tickets, however, these are only available in limited numbers. You can reserve a place on your train of choice when purchasing your tickets where available.

We also offer upgrades if you decide that you wish to change a Standard ticket to first-class. Passengers with a standard class Advance ticket will firstly need to upgrade to the equivalent Anytime ticket before they can purchase the first-class option. This can be done onboard or at one of our ticket offices. First-class seats are limited and offered on a first-come, first-served basis.


How can I buy a first-class ticket?

You can purchase a first class Single or Return ticket much like you would a Standard ticket: on our app, our website, at station ticket offices or at station self-service ticket machines. 

Don't forget, you can buy tickets for all UK train services through us, so whether you're going from Cardiff to Holyhead or Newcastle to Paddington you can still buy your first-class tickets through us and benefit from paying no booking fees.


What catering options are available in first-class?

Our chefs have created some fantastic new menus for you to try. We hope you'll enjoy the greater variety of options we now offer when you travel with us. 

In addition to complimentary drinks and snacks, as a first-class passenger, you'll now be able to choose from the following options:



2-course lunch or dinner


3-course lunch or dinner




While reservations can be made for locomotive-hauled trains between Holyhead, Manchester, and Cardiff (in both directions), please be aware of the following:

  • These services have wheelchair-accessible toilets
  • Doors to these trains are power-operated
  • There is limited wheelchair space on board the service

There are other train services operating on these routes which have accessible on-board toilets and power operated doors. Our Assisted Travel team can provide further advice and support in planning your journey. The Assisted Travel team can be contacted on 033 300 50 501 between 8am and 8pm (every day except Christmas Day).

As part of our commitment to accessibility, these trains will be refurbished by the end of this year and will meet all legal accessibility requirements.