Station: Holyhead
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Address:
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Station Approach, London Road, Holyhead LL65 2BT
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Step free access category:
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B
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Summary of accessibility:
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Station can be accessed step-free via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m
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Number of platforms:
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3
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Ramp to board or alight the train:
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Provided by station staff or the conductor on the train
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Nearest fully accessible station:
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Car park:
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Yes. Operated by Stena Line
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Designated disabled parking:
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Yes. 4 parking space are available at the short stay car park in Terminal 1. These can be used as long stay if required. Please visit www.stenaline.co.uk for more details. |
Accessible set-down and pick-up point:
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Yes |
Ticket office:
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Yes
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Opening hours:
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Monday to Saturday 05:15 to 18:15
Sunday 08:30 to 17:30
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Induction loops:
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Yes
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Low level serving counter:
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Yes |
Ticket vending machine:
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Yes, one (card only) |
Availability of station staff to assist:
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Monday to Friday 24 hours
Saturday 00:00 to 21:45
Sunday 07:00 to 00:00
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Passenger Assist meeting point:
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None |
Wheelchair availability:
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Yes |
Automatic doors:
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Yes |
Visual train service information:
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A digital screen is situated on the platform
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Audio platform announcements:
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Yes. Text to speech audio facility
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Help Point:
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No
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Seating:
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Available in the waiting room within the terminal and on the platform
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Toilets:
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Yes. The toilets are located in the Ferry Terminal.
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Baby changing facility |
Yes (within the Ferry Terminal)
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Changing Places facility |
No |
National Key Scheme Toilet (RADAR) |
Yes (within the Ferry Terminal)
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Catering facilities:
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Refreshment facilities are available within the Ferry Terminal |
Secure Station status
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Yes
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Tactile Paving |
Yes
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Level of platform accessibility |
Station can be accessed step-free via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m |
Staffed customer information points |
Yes |
Accessible waterproof waiting facilities |
No |