Our making rail accessible guide for stations

Helping older and Disabled Passengers guide lists all our stations and explains what facilities are available including staffing hours, toilets and information screens.

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We apologise that not all information on these pages is bilingual.

Station: Aber

Address: 

Nantgarw Road, Aber, Caerphilly CF83 1AQ

Step free access category: 

B2

Summary of accessibility: 

Wheelchair users, mobility scooter users and customers with reduced mobility may find the steep ramps leading from Nantgarw Road to both platforms difficult to negotiate. 

Number of platforms: 

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Ystrad Mynach or Energlyn and Churchill Park

Car park: 

Yes (council)

Designated disabled parking: 

Available in the station car park which is located the other side of Nantgarw Road

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train 

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility No
Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility Wheelchair users, mobility scooter users and customers with reduced mobility may find the steep ramps leading from Nantgarw Road to both platforms difficult to negotiate.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Abercynon

Address: 

Station Road, Abercynon CF45 4SE

Step free access category: 

B2

Summary of accessibility: 

Both platforms are accessible via a subway and access ramps.

Number of platforms: 

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

N/A

Car park: 

Yes. Managed by the local authority

Designated disabled parking: 

Yes. Parking is available in the station car park which is located adjacent to the railway station and accessed via ramps and a subway

Accessible set-down and pick-up point: 

In the station car park

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

None

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train 

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility No
Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

Yes

Tactile Paving Yes
Level of platform accessibility Both platforms are accessible via a subway and access ramps.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Aberdare

Address: 

Abernant Road, Aberdare CF44 0PU

Step free access category: 

A

Summary of accessibility: 

Wheelchair users, mobility scooter users and customers with reduced mobility may find the steep ramps leading from Abernant Road to both platforms difficult to negotiate.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Cwmbach

Car park: 

Yes. Managed by the local authority

Designated disabled parking: 

Yes. Parking is available in the car park which is located opposite the railway station

Accessible set-down and pick-up point: 

In the station car park

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:50 - 13:20

Saturday: 08:00 - 14:30 

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train 

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility No
Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility Wheelchair users, mobility scooter users and customers with reduced mobility may find the steep ramps leading from Abernant Road to both platforms difficult to negotiate.
Staffed customer information points Yes. Ticket office.
Accessible waterproof waiting facilities  No
 

Station: Aberdovey

Address: 

Station Road, Aberdovey LL35 0NR

Step free access category: 

B1

Summary of accessibility: 

There is level access to the station platform from the station car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train. A Harrington Hump is available on the platform to assist with boarding and alighting

Nearest fully accessible station: 

Machynlleth

Car park: 

Yes.

Designated disabled parking: 

Yes, however the bays are not marked

Accessible set-down and pick-up point: 

In the station car park

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train 

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility No
Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility There is level access to the station platform from the station car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Abererch

Address: 

Abererch Sands Road, Abererch LL53 6PJ 

Step free access category: 

B2

Summary of accessibility: 

The station is located on a narrow rural road with no pavement. Access to the platform is via a moderately steep end of platform ramp

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Pwllheli

Car park: 

No

Designated disabled parking: 

None

Accessible set-down and pick-up point: 

None

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train 

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility No
Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility The station is located on a narrow rural road with no pavement. Access to the platform is via a moderately steep end of platform ramp
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Abergavenny

Address: 

Station Approach, Abergavenny NP7 5HS

Step free access category: 

B3

Summary of accessibility: 

Platform 1 (to Hereford) is fully accessible. Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff during booking office opening hours or by the conductor on the train

Nearest fully accessible station: 

Hereford or Newport

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Part-time booking office

Opening hours: 

Monday to Friday: 05:45 - 18:45

Saturday: 05:45 - 18:45

Sunday: 12:00 - 18:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by station staff during booking office iopening hours or by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in both waiting rooms and on the platforms

Toilets: 

Located within the station cafe and on Platform 1

Baby changing facility

Yes

Mon to Sat: 05:45 - 18:45

Sunday: 12:00 - 18:30

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes

Mon to Sat: 05:45 - 18:45

Sunday: 12:00 - 18:30

Catering facilities: 

Yes. Privately operated cafe on Platform 1

Secure Station status

Yes

Tactile Paving On the new partial platform on Platform 1
Level of platform accessibility Platform 1 (to Hereford) is fully accessible. Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed
Staffed customer information points Yes. Ticket office.
Accessible waterproof waiting facilities  No

Station: Abergele and Pensarn

Address: 

Station Approach, Abergele LL22 7PR

Step free access category: 

B2

Summary of accessibility: 

Access to Platform 1 (to Chester) is via a lane with no pavement leading down from the road bridge.  Access to platform 2 (to Holyhead) is from the car park via a moderately steep ramp with handrail but no intermediate landing.  A Harrington Hump is located on Platform 1

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Rhyl

Car park: 

Yes

Designated disabled parking: 

1 available in the station car park which is located above Platform 2

Accessible set-down and pick-up point: 

Yes, to Platform 1

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes x1 card only

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

No

Help Point: 

No

Seating: 

Available in the waiting shelters and on the platforms

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility Access to Platform 1 (to Chester) is via a lane with no pavement leading down from the road bridge.  Access to platform 2 (to Holyhead) is from the car park via a moderately steep ramp with handrail but no intermediate landing.  A Harrington Hump is located on Platform 1
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Aberystwyth

Address: 

Alexandra Road, Aberystwyth SY23 1LH

Step free access category: 

A

Summary of accessibility: 

Access to the station platform is possible via a short accessible ramp with handrails or four steps with handrails

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Available in the station car park which is located adjacent to the station

Accessible set-down and pick-up point: 

In the station car park

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 07:10 - 17:40

Saturday: 07:15 - 17:40

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

Yes

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelters and on the platforms

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility Yes
National Key Scheme Toilet (RADAR)

Yes - All toilet facilities are open 08:30 to 15:30 Monday to Saturday

Catering facilities: 

There are no catering facilities at this station

Secure Station status

Yes

Tactile Paving Yes
Level of platform accessibility Access to the station platform is possible via a short accessible ramp with handrails or four steps with handrails
Staffed customer information points Yes. Ticket office.
Accessible waterproof waiting facilities  No

Station: Ammanford

Address: 

Ffordd yr Orsaf, Ammanford SA18 2DD

Step free access category: 

A

Summary of accessibility: 

The platform is accessible via a shallow ramp with no handrail from Ffordd yr Orsaf

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Pantyffynnon

Car park: 

Yes, not owned by Transport for Wales

Designated disabled parking: 

Parking is available in the free car park located the other side of the level crossing

Accessible set-down and pick-up point: 

None

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting room and on the platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility The platform is accessible via a shallow ramp with no handrail from Ffordd yr Orsaf
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Baglan

Address: 

Seaway Parade, Baglan SA12 8ES

Step free access category: 

B1

Summary of accessibility: 

Access to platform 1 (to Swansea) is over the road bridge which has a pavement. Access to the platform is via a shallow ramp with handrails and landings over the railway bridge which has a pavement. Access to platform 2 (to Port Talbot) is from the station car park and a shallow ramp to the platform

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Port Talbot

Car park: 

Yes.  Local authority owned

Designated disabled parking: 

Available in the station car park which is located adjacent to Platform 2

Accessible set-down and pick-up point: 

None

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility Access to platform 1 (to Swansea) is over the road bridge which has a pavement. Access to the platform is via a shallow ramp with handrails and landings over the railway bridge which has a pavement. Access to platform 2 (to Port Talbot) is from the station car park and a shallow ramp to the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Bangor

Address: 

Station Road, Bangor LL57 1LZ

Step free access category: 

A

Summary of accessibility: 

Both platforms are accessible with a footbridge and lifts connecting platform 1 (to Chester) and platform 2 (to Holyhead). Step-free access is also available separately via a ramp from the north car park to Platform 1, and walkway from the south car park to Platform 2

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes - APCOA

Designated disabled parking: 

Available in the station car park which is located at the front of the station and behind Platform 2. 12 accessible spaces.

Accessible set-down and pick-up point: 

None

Ticket office: 

Yes

Opening hours: 

Monday to Saturday: 05:45 - 18:15

Sunday: 08:30 - 18:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, 2 x card only

Availability of station staff to assist: 

Monday to Friday: 05:35 - 22:45

Saturday: 05:35 - 22:45

Sunday: 09:00 - 23:00

Passenger Assist meeting point: 

Please advise staff in the Customer Services Office on Platform 1 during opening hours on arrival

Wheelchair availability: 

Yes

Automatic doors: 

The double doors at the front of the booking office open electronically using push buttons located inside and outside. The waiting room door on Platform 1 also opens electronically using push buttons located inside and outside

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Manual announcements by staff and text-to-speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting room and on the platform

Toilets: 

Yes. All toilet facilities are available Monday-Saturday 05:35-21:00 and Sunday 09:00-21:00

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes - All toilet facilities are open 05:35 to 22:45 Monday to Saturday and 09:00 to 23:00 Sunday

Catering facilities: 

Yes

Secure Station status

Yes

Tactile Paving No
Level of platform accessibility Both platforms are accessible with a footbridge and lifts connecting platform 1 (to Chester) and platform 2 (to Holyhead). Step-free access is also available separately via a ramp from the north car park to Platform 1, and walkway from the south car park to Platform 2
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Bargoed

Address: 

Station Road, Bargoed CF81 9AL

Step free access category: 

A

Summary of accessibility: 

Platform 1 to Rhymney is accessible from St Gwladys Way via a footpath and stairs or lift. Platform 2 (to Cardiff) is accessible from the station car park on Station Road. A footbridge with lifts connects both platforms.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes.  At the station and nearby Park and Ride

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting room and on the platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility Platform 1 to Rhymney is accessible from St Gwladys Way via a footpath and stairs or lift. Platform 2 (to Cardiff) is accessible from the station car park on Station Road. A footbridge with lifts connects both platforms.
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Barmouth

Address: 

Station Approach, Barmouth LL42 1LS

Step free access category: 

B1

Summary of accessibility: 

Access to Platform 1 (to Machynlleth) is via a shallow ramp at the front of the station. Access to Platform 2 (to Pwllheli) is via a shallow ramp with handrails on Marine Parade and the level crossing.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

No

Designated disabled parking: 

Available in the local authority managed car park

Accessible set-down and pick-up point: 

No

Ticket office: 

Part-time booking office

Opening hours: 

May to Sep
Monday to Friday: 08:30 - 16:30

Oct to Apr
Monday to Friday: 10:00 - 16:00

May to Sep
Saturday: 08:30 - 16:00

Oct to Apr
Saturday: 10:00 - 16:00

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the +T17 platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available on both platforms

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility Access to Platform 1 (to Machynlleth) is via a shallow ramp at the front of the station.  Access to Platform 2 (to Pwllheli) is via a shallow ramp with handrails on Marine Parade and the level crossing.
Staffed customer information points Yes. Ticket office.
Accessible waterproof waiting facilities  No

Station: Barry

Address: 

Broad Street, Barry CF62 8AF

Step free access category: 

B3

Summary of accessibility: 

Platform 1 (to Cardiff) is accessible from the station car park. Platforms 2 and 3 (to Barry Island and Bridgend) are only accessible via a footbridge with steps. There is a lift to platform 2 and 3.

Number of platforms: 

3

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Barry Island

Car park: 

Yes

Designated disabled parking: 

Yes. Two at the front of the station but the whole car park is fully accessible. 

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:50 - 13:20
Saturday: 07:45 - 14:15

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, card only

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes, two

Seating: 

Available in the waiting shelters and on the platform

Toilets: 

Toilet facilities on platform 1

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There is a privately operated cafe on Platform 1

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility Platform 1 (to Cardiff) is accessible from the station car park. Platforms 2 and 3 (to Barry Island and Bridgend) are only accessible via a footbridge with steps. There is a lift to platform 2 and 3.
Staffed customer information points Yes. Ticket office.
Accessible waterproof waiting facilities  No

Station: Barry Docks

Address: 

Dockview Road, Barry CF63 4LE

Step free access category: 

B1

Summary of accessibility: 

Wheelchair users, mobility scooter users and customers with reduced mobility may find the steep ramp leading from the subway to the platforms difficult to negotiate.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Barry Island

Car park: 

Yes

Designated disabled parking: 

Yes. Local authority owned and accessible via the subway

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility Wheelchair users, mobility scooter users and customers with reduced mobility may find the steep ramp leading from the subway to the platforms difficult to negotiate.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Barry Island

Address: 

The Parade, Barry CF62 5TH

Step free access category: 

A

Summary of accessibility: 

The platform is accessible via a step-free footpath from the main road.  

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

No

Designated disabled parking: 

No. Parking is available on the main road outside the station

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Auto announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility The platform is accessible via a step-free footpath from the main road.  
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Betws y Coed

Address: 

Station Road, Betws y Coed LL24 0AE 

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to the station from Station Road

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. In the retail park car park opposite the station

Designated disabled parking: 

Yes. In the retail park car park opposite the station

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility Step free access is available to the station from Station Road
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Birchgrove

Address: 

Caerphily Road, Cardiff CF14 4SY

Step free access category: 

B1

Summary of accessibility: 

Step free access is available from Waun y Groes Avenue.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandaff

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility Step free access is available from Waun y Groes Avenue.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Blaenau Ffestiniog

Address: 

Church Street, Blaenau Ffestiniog LL41 3HE

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to the station from the main station entrance near the bus stop

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

No

Designated disabled parking: 

No. The nearest car parks are behind the Ty Gorsaf Hotel opposite the station and on Dolgarregddu, across the road from the station entrance

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

No

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility Step free access is available to the station from the main station entrance near the bus stop
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Bodorgan

Address: 

Un-named track, near Bethel, LL62 5BL

Step free access category: 

B2

Summary of accessibility: 

While step free, the entrance to Platform 1 (to Chester) nearest the parking area is via a gate which opens outwards. Step-free access is also possible via another gate directly from the lane to the eastern end of Platform 1 adjacent to the barrow crossing over the railway, which also opens outwards. Platform 2 (to Holyhead) is accessible via the barrow crossing. Wheelchair or scooter-users may require help the access the station.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train. Please note due to the low height of Platform 1, the ramp to board the train has a steep incline - the conductor will provide assistance where possible

Nearest fully accessible station: 

Bangor or Holyhead

Car park: 

Yes

Designated disabled parking: 

Yes, one

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter on Platform 2 and under the canopy on Platform 1

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility While step free, the entrance to Platform 1 (to Chester) nearest the parking area is via a gate which opens outwards. Step-free access is also possible via another gate directly from the lane to the eastern end of Platform 1 adjacent to the barrow crossing over the railway, which also opens outwards. Platform 2 (to Holyhead) is accessible via the barrow crossing. Wheelchair or scooter-users may require help the access the station.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Borth

Address: 

Cambrian Terrace, Borth SY24 5HT

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to the station from the car park via a shallow ramp with handrails

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes, not owned by Transport for Wales

Designated disabled parking: 

None

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available on the platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility Step free access is available to the station from the car park via a shallow ramp with handrails
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Bow Street

Address: 

Bow Street Transport Interchange, Bow Street, Aberystwyth, SY24 5AT

Step free access category: 

A

Summary of accessibility: 

Step free access is available to the station from the car park via a shallow ramp with handrails

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Aberystwyth

Car park: 

Yes. Operated by Transport for Wales

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Yes

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

Yes

Automatic doors: 

None

Visual train service information: 

CIS Screen available on platform and within the Bus Shelter.

Audio platform announcements: 

Yes. PA system throughout the platform

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

 

Level of platform accessibility Step free access is available throughout the station via ramp to platform level. Wheelchair space is available within the platform shelter, help points, and emergency evacuation refuge points are available at either end of the platform. 2.0m+ clearance is available throughout the car park pedestrian access routes, with accessibility bays located closest to the station entrance.    
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Bridgend

Address: 

Station Hill, Bridgend CF31 1BN

Step free access category: 

A

Summary of accessibility: 

All platforms are accessible and are connected via a footbridge with lifts

Number of platforms: 

4

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Available in the station car park which is adjacent to the station

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 05:45 - 19:00

Saturday: 07:00 - 19:00

Sunday: 07:40 - 19:15

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Yes

Monday to Sunday: 06:00 - 22;00

Passenger Assist meeting point: 

Yes

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in the waiting rooms and on platforms

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility Yes
National Key Scheme Toilet (RADAR)

Yes

All toilet facilities are open Monday to Sunday: 06:00 - 22:00

Catering facilities: 

There is a cafe on Platform 2

Secure Station status

Yes

Tactile Paving No
Level of platform accessibility All platforms are accessible and are connected via a footbridge with lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No
 

Station: Brithdir

Address: 

Station Terrace, Brithdir NP24 6XY

Step free access category: 

B2

Summary of accessibility: 

The station is accessible via a shallow ramp from the pavement on Station Terrace to the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Ystrad Mynach or Energlyn and Churchill Park

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility The station is accessible via a shallow ramp from the pavement on Station Terrace to the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Briton Ferry

Address: 

Shelone Road, Briton Ferry SA11 2NE

Step free access category: 

B1

Summary of accessibility: 

Both platforms are accessible from Ynysmaerdy Road via shallow ramps with landings

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Port Talbot Parkway

Car park: 

Yes. Local authority owned

Designated disabled parking: 

Available in the station car park which is located towards end of Rockigham terrace

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility Both platforms are accessible from Ynysmaerdy Road via shallow ramps with landings
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Broome

Address: 

Broome Road, Broome SY7 0NT

Step free access category: 

B2

Summary of accessibility: 

Wheelchair users, mobility scooter users and customers with reduced mobility may find the ramp leading up to the platform difficult to negotiate as it is steep does not have a tarmac surface.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Church Stretton

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility Wheelchair users, mobility scooter users and customers with reduced mobility may find the ramp leading up to the platform difficult to negotiate as it is steep does not have a tarmac surface.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Buckley

Address: 

Station Road, Buckley, CH7 3AY

Step free access category: 

B1

Summary of accessibility: 

Platform 1 (to Wrexham) is accessible from the station car park. Platform 2 (to Bidston) is accessible from Platform 1 via a shallow ramp, barrow crossing over the railway and up a shallow ramp. Alternatively, the station can be accessed via a pathway off Little Mountain Road onto Platform 2, with Platform 1 then accessible via the barrow crossing

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Chester or Wrexham General

Car park: 

Yes

Designated disabled parking: 

Yes, one

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility Platform 1 (to Wrexham) is accessible from the station car park. Platform 2 (to Bidston) is accessible from Platform 1 via a shallow ramp, barrow crossing over the railway and up a shallow ramp. Alternatively, the station can be accessed via a pathway off Little Mountain Road onto Platform 2, with Platform 1 then accessible via the barrow crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Bucknell

Address: 

Weston Road, Bucknell SY7 0AD

Step free access category: 

B2

Summary of accessibility: 

The platform is accessible via an entrance with a shallow gradient.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Church Stretton

Car park: 

Yes, not owned by Transport for Wales

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility The platform is accessible via an entrance with a shallow gradient.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Builth Road

Address: 

Llechrhyd Terrace, Builth Wells LD2 3PY

Step free access category: 

A

Summary of accessibility: 

The platform has step free access to the platform. A Harrington Hump is available on the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandrindod or Garth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility The platform has step free access to the platform.  A Harrington Hump is available on the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Bynea

Address: 

Heol y Bwlch, Bynea SA14 9TL

Step free access category: 

B3

Summary of accessibility: 

Platform 1 (to Llanelli) is accessible via an access road with no pavement from Heol y Bwlch. Platform 2 (to Shrewsbury) is accessible via a short footpath from Station Road. The platforms are connected by a road bridge with pavement.

Number of platforms: 

2

Ramp to board or alight the train: 

Both platforms are too low for ramps to be deployed

Nearest fully accessible station: 

Llanelli or Pontarddulais

Car park: 

Yes

Designated disabled parking: 

Yes, on Platform 1. If travelling in direction to Shrewsbury, it is not an easy route to get to platform 2.

Accessible set-down and pick-up point: 

Yes in the car park

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters but shelters are not accessible for wheelchairs as they have a step. 

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility Platform 1 (to Llanelli) is accessible via an access road with no pavement from Heol y Bwlch. Platform 2 (to Shrewsbury) is accessible via a short footpath from Station Road. The platforms are connected by a road bridge with pavement.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Cadoxton

Address: 

Little Moors Hill, Cadoxton CF63 2JP

Step free access category: 

A

Summary of accessibility: 

Step free access is available throughout the station. Access to Platforms 1 and 2 is available via footbridge and lifts. Wheelchair space is available within the platform waiting shelter, help points, and emergency evacuation refuge points are available at either end of the platform

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Barry Island

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:00 - 10:45

Saturday: 07:00 - 10:00

Induction loops: 

No

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Yes, part time check opening hours

Passenger Assist meeting point: 

None

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes PA system

Help Point: 

Yes

Seating: 

Available in the waiting shelter and on the platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility Step free access is available throughout the station. Access to Platforms 1 and 2 is available via footbridge and lifts. Wheelchair space is available within the platform waiting shelter, help points, and emergency evacuation refuge points are available at either end of the platform
Staffed customer information points Yes. Ticket office
Accessible waterproof waiting facilities  No

Station: Caergwrle

Address: 

Hawarden Road, Caergwrle LL12 9DU

Step free access category: 

B2

Summary of accessibility: 

Separate access to both platforms. Entrance to Platform 1 (to Bidston) is step-free but there is a steep ramp to Platform 2 (to Wrexham). Access between the platforms is via a steep hill, narrow pavement and steep ramp

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Wrexham General

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility Separate access to both platforms. Entrance to Platform 1 (to Bidston) is step-free but there is a steep ramp to Platform 2 (to Wrexham). Access between the platforms is via a steep hill, narrow pavement and steep ramp
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Caerphilly

Address: 

Station Road, Caerphilly CF83 1JR

Step free access category: 

B2

Summary of accessibility: 

Platform 1 (for Cardiff) has level access. Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Energlyn and Churchill Park

Car park: 

Yes and a Local Authority owned car park

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:45 - 17:45,

Saturday: 08:00 - 17:45

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter and on the platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There is a newsagent on Platform 1

Secure Station status

Yes

Tactile Paving Yes
Level of platform accessibility Platform 1 (for Cardiff) has level access. Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp
Staffed customer information points Yes. Ticket office
Accessible waterproof waiting facilities  No

Station: Caersws

Address: 

Station Road, Caersws SY17 5HH

Step free access category: 

B1

Summary of accessibility: 

The platform is accessible from the B4569 via a short, moderately steep end of platform ramp. The car park is located the other side of the level crossing

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving Yes
Level of platform accessibility The platform is accessible from the B4569 via a short, moderately steep end of platform ramp. The car park is located the other side of the level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Caldicot

Address: 

Station Road, Caldicot, Newport, NP6 4BU

Step free access category: 

B2

Summary of accessibility: 

Wheelchair users and mobility scooter users may find the steep ramps leading from Station Road to Platforms 1 and 2 difficult to negotiate. There is a ramp for both platforms, but to get from one platform to another, customers have to use an underpass with no pavement( this is shared by vehicles). 

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Severn Tunnel Junction

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility Wheelchair users and mobility scooter users may find the steep ramps leading from Station Road to Platforms 1 and 2 difficult to negotiate. There is a ramp for both platforms, but to get from one platform to another, customers have to use an underpass with no pavement( this is shared by vehicles). 
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Cardiff Bay

Address: 

Bute Street, Cardiff CF10 5LE

Step free access category: 

A

Summary of accessibility: 

The platform has level access from Bute Street and Lloyd George Avenue

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Cardiff Central

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving No
Level of platform accessibility The platform has level access from Bute Street and Lloyd George Avenue
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Cardiff Central

Address: 

Central Square, Cardiff CF10 1EP

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to Platforms 1 to 7. Access to Platform 0 is via a shallow ramp from the station car park

Number of platforms: 

8

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

-

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes, in the Penarth Road car park

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 05:45 - 21:30

Saturday: 05:45 - 21:30

Sunday: 07:45 - 21:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Monday to Friday: 04:00 - 01:00

Saturday: 04:00 - 00:30

Sunday: 07:00 - 00:30

Passenger Assist meeting point: 

Yes - located next to the Help Desk

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in waiting shelters and on platforms

Toilets: 

Toilets on all platforms except for Platform 0

Baby changing facility

Yes - located in the east subway

Changing Places facility Yes - located in the east subway
National Key Scheme Toilet (RADAR)

Yes - located in the east subway.

All toilet facilities are open:
Monday to Friday: 04:00 - 01:00
Saturday: 04:00 - 00:30
Sunday: 07:00 - 00:30

Catering facilities: 

Yes

Secure Station status

Yes

Tactile Paving Yes
Level of platform accessibility Step free access is available to Platforms 1 to 7. Access to Platform 0 is via a shallow ramp from the station car park
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Cardiff Queen Street

Address: 

Station Terrace, Cardiff CF10 4EY

Step free access category: 

A

Summary of accessibility: 

Step free access is available to all platforms via lifts

Number of platforms: 

5

Ramp to board or alight the train: 

Provided by the conductor on the train or platform staff

Nearest fully accessible station: 

Cardiff Central

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 07:00 - 20:00

Saturday: 08:00 - 21:00

Sunday: 10:00 - 17:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Monday to Saturday: 05:30 - 00:00

Sunday: 08:00 - 23:00

Passenger Assist meeting point: 

None

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in waiting shelters on Platforms 1, 2 and 5. Waiting room on Platforms 3 and 4

Toilets: 

Toilets are available on Platform 4

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes. Located in the main concourse to the right of the Ticket Office.

All toilet facilities are open:
Monday to Saturday 05:30 - 00:00
Sunday 08:00 - 23:00

Catering facilities: 

A cafe is located on Platform 3

Secure Station status

Yes

Tactile Paving

Yes

Level of platform accessibility Step free access is available to all platforms via lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No
 

Station: Carmarthen

Address: 

Station Road, Carmarthen SA31 2BE

Step free access category: 

B2

Summary of accessibility: 

Step free access is available to Platform 1 and via the end of platform ramp and across a foot crossing to Platform 2

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Saturday: 06:45 - 18:00

Sunday: 10:15 - 17:45

Induction loops: 

Yes

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

24 hours

Passenger Assist meeting point: 

None

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in the waiting room on Platform 1 and on the platform.  Waiting shelter on Platform 2 

Toilets: 

Toilets are available on Platform 1

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes - All toilet facilities are open 24 hours

Catering facilities: 

A cafe is located on Platform 1

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility Step free access is available to Platform 1 and via the end of platform ramp and across a foot crossing to Platform 2
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Cathays

Address: 

Park Place, Cardiff CF10 3LU

Step free access category: 

B2

Summary of accessibility: 

While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Cardiff Queen Street

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 07:30 - 18:30

Saturday: 09:30 - 15:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

No

Help Point: 

Yes, two

Seating: 

Available in the waiting shelters on both platforms

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Cefn y Bedd

Address: 

Wrexham Road, Cefn y Bedd LL12 9UU

Step free access category: 

B2

Summary of accessibility: 

Step free access is available to Platform 1 (to Bidston) from the car park.  Platform 2 (to Wrexham) is only accessible via the steep end of platform ramps and foot-crossing across the railway

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Wrexham General

Car park: 

Yes

Designated disabled parking: 

Yes, one

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters on both platforms

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access is available to Platform 1 (to Bidston) from the car park.  Platform 2 (to Wrexham) is only accessible via the steep end of platform ramps and foot-crossing across the railway
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Chepstow

Address: 

Station Road, Chepstow NP16 5PD

Step free access category: 

B3

Summary of accessibility: 

Step free access is available to Platform 1 (to Gloucester).  Platform 2 (for Newport) is only accessible via a footbridge.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Lydney or Severn Tunnel Junction

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Thursday: 06:00 - 15:30

Friday: 06:00 - 19:00

Sunday: 07:00 - 13:30

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters on both platforms

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to Platform 1 (to Gloucester).  Platform 2 (for Newport) is only accessible via a footbridge.
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Chester

Address: 

City Road, Chester CH1 3NS

Step free access category: 

A

Summary of accessibility: 

Step free access is available to all platforms via lifts

Number of platforms: 

7

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

Monday to Saturday: 07:00 - 22:30

Sunday: 08:00 - 22:30

Induction loops: 

Yes

Low level serving counter: 

Yes, lowered but not adjustable

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Monday to Saturday: 07:00 - 22:30

Sunday: 08:00 - 22:30

Passenger Assist meeting point: 

Yes - located at the Customer Service office

Wheelchair availability: 

Yes

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available on all platforms

Toilets: 

Yes

Baby changing facility

No

Changing Places facility Yes
National Key Scheme Toilet (RADAR)

Yes - All toilet facilities are open 07:00 to 22:30 Monday to Saturday and 08:00 to 22:30 Sunday

Catering facilities: 

Yes

Secure Station status

Yes

Tactile Paving

Yes

Level of platform accessibility Step free access is available to all platforms via lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Chirk

Address: 

Station Avenue, Chirk, Wrexham LL14 5LU

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to both platforms via a ramped footbridge from the station car park

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes, two

Accessible set-down and pick-up point: 

Yes, in car park

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelters on both platforms

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access is available to both platforms via a ramped footbridge from the station car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Church Stretton

Address: 

Station Approach, Church Stretton SY6 6PG

Step free access category: 

B2

Summary of accessibility: 

Step free access is available to both platforms however access between the platforms is via a footbridge with steps or a long detour

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Shrewsbury

Car park: 

Yes

Designated disabled parking: 

Yes, adjacent to Platform 1 (to Shrewsbury)

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to both platforms however access between the platforms is via a footbridge with steps or a long detour
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Cilmeri

Address: 

Station Road, CIlmeri LD2 3NU

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to the platform however access to the station is via a narrow road with no pavement

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Garth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to the platform however access to the station is via a narrow road with no pavement
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Clarbeston Road

Address: 

Market Place, Clarbeston Road SA63 4UH

Step free access category: 

A

Summary of accessibility: 

Wheelchair users, mobility scooter users and customers with reduced mobility may find the steep ramps leading to both platforms difficult to negotiate.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Johnston

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters on both platforms

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Wheelchair users, mobility scooter users and customers with reduced mobility may find the steep ramps leading to both platforms difficult to negotiate.
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Clunderwen

Address: 

Station Approach, Clunderwen SA66 7NG

Step free access category: 

B2

Summary of accessibility: 

Step free access is available to Platform 1 (to Carmarthen) via the station car park.  Step free access to Platform 2 (to Milford Haven) is via the entrance at the end of the cul de sac. Access between the platforms is via a road bridge with pavement, however there is no pavement along the access road to Platform 1

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Johnston

Car park: 

Yes

Designated disabled parking: 

Yes, adjacent to Platform 1

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters.

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to Platform 1 (to Carmarthen) via the station car park.  Step free access to Platform 2 (to Milford Haven) is via the entrance at the end of the cul de sac. Access between the platforms is via a road bridge with pavement, however there is no pavement along the access road to Platform 1
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Cogan

Address: 

Station Approach, Cogan CF64 2NS

Step free access category: 

B3

Summary of accessibility: 

Step free access is available to Platform 1 (to Barry) from the station car park. Platform 2 (to Cardiff) is only accessible via 44-step footbridge or by a steep ramp, with steps, from New Road

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Penarth

Car park: 

Yes

Designated disabled parking: 

Yes, adjacent to Platform 1

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to Platform 1 (to Barry) from the station car park. Platform 2 (to Cardiff) is only accessible via 44-step footbridge or by a steep ramp, with steps, from New Road
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Colwyn Bay

Address: 

Princes Drive, Colwyn Bay, Conwy, LL29 8DF

Step free access category: 

A

Summary of accessibility: 

Step free access is available from the station car park and a footbridge with lifts connects both platforms.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes - APCOA

Designated disabled parking: 

4 available in the station car park

Accessible set-down and pick-up point: 

Yes, in front of the station building. The dropped kerb is located to the left of the station building

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:15 - 19:15

Saturday: 06:15 - 19:15

Sunday: 11:15 - 18:15

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes - 1x cash and card only accessible during opening hours

Availability of station staff to assist: 

Monday to Saturday: 06:15 - 21:14

Passenger Assist meeting point: 

None

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms, concourse area and waiting rooms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available on both platforms and waiting rooms

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes - All toilet facilities are open Monday to Saturday: 06:15 - 19:15
Sunday 11:15 - 18:15

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access is available from the station car park and a footbridge with lifts connects both platforms.
Staffed customer information points Yes. Ticket office.
Accessible waterproof waiting facilities  No
 

Station: Conwy

Address: 

Rosemary Lane, Conwy LL32 8LD

Step free access category: 

B2

Summary of accessibility: 

Separate step-free access to each platform: Platform 1 (to Chester) available from Market Place car park, itself accessible via a roadway ramp from Rosemary Lane. Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places. Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street. Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandudno Junction

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes, adjacent to Platform 1. 4 accessible spaces

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms, concourse area and waiting rooms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Separate step-free access to each platform: Platform 1 (to Chester) available from Market Place car park, itself accessible via a roadway ramp from Rosemary Lane. Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places. Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street. Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Coryton

Address: 

Park Road, Coryton, Cardiff CF14 7BW

Step free access category: 

C

Summary of accessibility: 

Access to the platform from Park Avenue is via a moderate ramp however there is no dropped kerb on the pavement. Access is also available via steps.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandaff

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Auto announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Access to the platform from Park Avenue is via a moderate ramp however there is no dropped kerb on the pavement. Access is also available via steps.
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Craven Arms

Address: 

Station Crescent, Shrewsbury Road, Craven Arms, Shropshire, SY7 9PY

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Shrewsbury) is available via a ramp from Ash Close.  Step free access to Platform 2 (to Hereford) is available from the car park. Both platforms are connected via a footbridge or a long detour.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Shrewsbury

Car park: 

Yes

Designated disabled parking: 

Yes, adjacent to Platform 2

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Shrewsbury) is available via a ramp from Ash Close.  Step free access to Platform 2 (to Hereford) is available from the car park. Both platforms are connected via a footbridge or a long detour.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Criccieth

Address: 

Parciau Terrace, Criccieth LL52 0RW

Step free access category: 

B1

Summary of accessibility: 

Step free access is available from the station car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available beneath the canopy

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available from the station car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Crosskeys

Address: 

Risca Road, Cross Keys NP11 7BU

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.  Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Newbridge

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.  Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Cwmbach

Address: 

Cwmbach Road, Cwmbach CF44 0AG

Step free access category: 

A

Summary of accessibility: 

Step free access is available along a lane from the main road and a shallow end of platform ramp

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Mountain Ash

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access is available along a lane from the main road and a shallow end of platform ramp
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Cwmbran

Address: 

Somerset Industrial Estate, Cwmbran, Torfaen, NP44 1QX

Step free access category: 

B2

Summary of accessibility: 

Platform 1 (to Cardiff) is accessible via a ramped path with handrails from Edlogan Way. Step free access is available to Platform 2 (to Hereford) is accessible from the station car park.  A footbridge connects the platforms.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Newport

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes, in front of the ticket office on Platform 2

Ticket office: 

Yes

Opening hours: 

0630 to 1800 Monday to Friday

0800 to 1800 Saturday

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in the waiting room and platforms

Toilets: 

Yes. Located on Platform 1

Baby changing facility

Yes - only when station open

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes. Located in the station café with use of a radar key

Catering facilities: 

There is a coffee shop located next to the waiting room

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility Platform 1 (to Cardiff) is accessible via a ramped path with handrails from Edlogan Way. Step free access is available to Platform 2 (to Hereford) is accessible from the station car park. A footbridge connects the platforms.
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Cynghordy

Address: 

Station Lane, Cynghordy, Carmarthenshire, SA20 0LY

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to the platform via path with a moderate slope and handrails.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandovery

Car park: 

Yes. Two spaces

Designated disabled parking: 

Yes. One space

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

One platform

Level of platform accessibility Step free access is available to the platform via path with a moderate slope and handrails.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Danescourt

Address: 

Llantrisant Road, Cardiff CF5 2RX

Step free access category: 

B2

Summary of accessibility: 

Step free access is available to both platforms. A footbridge with steps connects both platforms.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Radyr

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to both platforms. A footbridge with steps connects both platforms.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Deganwy

Address: 

Station Road, Deganwy LL31 9EJ

Step free access category: 

B1

Summary of accessibility: 

Separate step-free access to each platform: Platform 1 (to Llandudno Junction) from the car park. Step free access is available to Platform 2 (to Llandudno) via a path in front of the signal box adjacent to the level crossing off Marine Crescent and the end of the platform ramp. A footbridge accessed with steps connects the two platforms.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandudno Junction

Car park: 

Yes. Managed by the local authority

Designated disabled parking: 

Yes, four

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Separate step-free access to each platform: Platform 1 (to Llandudno Junction) from the car park. Step free access is available to Platform 2 (to Llandudno) via a path in front of the signal box adjacent to the level crossing off Marine Crescent and the end of the platform ramp. A footbridge accessed with steps connects the two platforms.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Dinas Powys

Address: 

Cardiff Road, Dinas Powys CF64 4DH

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff). Platform 2 (to Barry) is only accessible via a subway with steps.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Penarth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Cardiff). Platform 2 (to Barry) is only accessible via a subway with steps.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Dinas Rhondda

Address: 

Station Road, Trealaw, CF40 2PJ

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Dingle Road

Address: 

Windsor Road, Penarth CF64 1JL

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to the platform via a ramp with a shallow gradient.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Penarth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to the platform via a ramp with a shallow gradient.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Dolau

Address: 

Station Road, Dolau LD1 5TG

Step free access category: 

B2

Summary of accessibility: 

Step free access is available to the platform via a shallow ramp formed of loose stones.  Entry is via a metal gate adjacent to the level crossing.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandrindod

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to the platform via a shallow ramp formed of loose stones.  Entry is via a metal gate adjacent to the level crossing.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Dolgarrog

Address: 

off Llanrwst Road / A470 LL26 0YR

Step free access category: 

B1 - The station is not suitable for wheelchair users as there is a gravel slope between the gate and the platform ramp. The lane from the main road also has a poor surface and is cobbled in places.

Summary of accessibility: 

The station is currently closed while it is being rebuilt following flood damage

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Dolwyddelan or Llandudno Junction

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility The station is currently closed while it is being rebuilt following flood damage
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Dolwyddelan

Address: 

Station Approach, Dolwyddelan LL25 0TJ

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to the platform via a shallow ramp formed with handrail from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes.  Managed by the Local Authority

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter and on the platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access is available to the platform via a shallow ramp formed with handrail from the car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Dovey Junction

Address: 

off A487, Derwenlas SY20 8PZ

Step free access category: 

B2

Summary of accessibility: 

The station is not suitable for wheelchair or mobility scooter users due to a very long unsurfaced access path, prone to frequent tidal flooding and also includes crossing the railway.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Machynlleth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility The station is not suitable for wheelchair or mobility scooter users due to a very long unsurfaced access path, prone to frequent tidal flooding and also includes crossing the railway.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Dyffryn Ardudwy

Address: 

Station Road, Dyffryn Ardudwy LL42 2EU

Step free access category: 

B1

Summary of accessibility: 

Access to the platform from Station Road / A496 is through a metal gate and a foot crossing across the railway.  A shallow ramp with handrails leads onto the platform.  A ‘Harrington Hump’ is also available on the platform.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Barmouth

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Access to the platform from Station Road / A496 is through a metal gate and a foot crossing across the railway.  A shallow ramp with handrails leads onto the platform.  A ‘Harrington Hump’ is also available on the platform.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Eastbrook

Address: 

Cardiff Road, Dinas Powys CF64 4LD

Step free access category: 

B2

Summary of accessibility: 

Platform 1 (to Cardiff) is accessible via the footpath emanating from Cardiff Road and up the end of platform ramp. Platform 2 (to Barry) is accessible from Chamberlain Row and up the end of platform ramp. A footbridge with steps connects both platforms.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Penarth

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Platform 1 (to Cardiff) is accessible via the footpath emanating from Cardiff Road and up the end of platform ramp. Platform 2 (to Barry) is accessible from Chamberlain Row and up the end of platform ramp. A footbridge with steps connects both platforms.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Ebbw Vale Parkway

Address: 

off Glan Ebw Terrace, Ebbw Vale NP23 8AP

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to the platform via a footpath and ramp from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes.  Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to the platform via a footpath and ramp from the car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Ebbw Vale Town

Address: 

Steelworks Road, Ebbw Vale NP23 6DN

Step free access category: 

A

Summary of accessibility: 

Step free access is available to the platform from the station car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Ebbw Vale Town (for Parkway) or Newport.

Car park: 

Yes managed by local authority

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility Step free access is available to the platform from the station car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Energlyn and Churchill Park

Address: 

Llwyn On Street, Energlyn CF83 2QR

Step free access category: 

B2

Summary of accessibility: 

Step free access is available to Platform 1 (to Cardiff) via a long moderately steep ramp. Step free access is available to Platform 2 (to Rhymney) from the car park on Llwyn-On Street. Both platforms are connected via a subway with a moderately steep footpath.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Ystrad Mynach

Car park: 

Yes.  Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access is available to Platform 1 (to Cardiff) via a long moderately steep ramp. Step free access is available to Platform 2 (to Rhymney) from the car park on Llwyn-On Street. Both platforms are connected via a subway with a moderately steep footpath.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Fairbourne

Address: 

Station Road, Fairbourne LL38 2AQ

Step free access category: 

B2

Summary of accessibility: 

Step free access via an end of platform ramp is

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llwyngwril

Car park: 

Yes.  Managed by the Local Authority

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access via an end of platform ramp is
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Fairwater

Address: 

Pwllmelin Road, Fairwater, Cardiff CF5 3QE

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to Platform 1 (to Cardiff) via a long moderately shallow ramp from Pwllmelin Road. Step free access is available to Platform 2 (to Radyr) via a long moderately shallow ramp from Fairwater Road. Both platforms are connected via a footbridge with steps.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Radyr

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to Platform 1 (to Cardiff) via a long moderately shallow ramp from Pwllmelin Road. Step free access is available to Platform 2 (to Radyr) via a long moderately shallow ramp from Fairwater Road. Both platforms are connected via a footbridge with steps.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Fernhill

Address: 

Station Road, Fernhill CF45 3DP

Step free access category: 

A

Summary of accessibility: 

Step free access is available to the platform from Aberdare Road via a short footpath and moderately shallow end of platform ramp

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Mountain Ash

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to the platform from Aberdare Road via a short footpath and moderately shallow end of platform ramp
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Ferryside

Address: 

Eva Terrace, Ferryside SA17 5TD

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to platform 1 (to Swansea) from the car park. Step free access is available to Platform 2 (to Carmarthen) via the level crossing.  Both platforms are connected via a footbridge with steps.  A ‘Harrington Hump’ is located on Platform 2

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Carmarthen

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters.

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to platform 1 (to Swansea) from the car park. Step free access is available to Platform 2 (to Carmarthen) via the level crossing.  Both platforms are connected via a footbridge with steps.  A ‘Harrington Hump’ is located on Platform 2
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Ffairfach

Address: 

Heol Cennen, Ffairfach SA19 6UL

Step free access category: 

A

Summary of accessibility: 

Step free access is available to the platform from Heol Cennen via a narrow gate and a shallow ramp at the end of the platform. The platform is not accessible to wheelchair or mobility scooter users.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Ammanford

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to the platform from Heol Cennen via a narrow gate and a shallow ramp at the end of the platform. The platform is not accessible to wheelchair or mobility scooter users.
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Fishguard and Goodwick

Address: 

Station Hill, Goodwick SA64 0DG

Step free access category: 

A

Summary of accessibility: 

Step free access is available to the platform from the station car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

No

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

A privately run cafe is situated in the station car park

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access is available to the platform from the station car park
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Fishguard Harbour

Address: 

Stena Ferry Terminal, Fishguard SA64 0BU

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform via an end of platform ramp with a moderately steep gradient directly off the access road and level crossing

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Fishguard and Goodwick

Car park: 

Yes.  There is a long stay car park with around 60 spaces located 150 metres from the main terminal building.  Please visit www.stenaline.co.uk for more details. This is not in our lease area.

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

No

Automatic doors: 

Yes

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

No

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

Yes, available within the terminal

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes

Catering facilities: 

A cafe is open between 10:00 and 13:30

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via an end of platform ramp with a moderately steep gradient directly off the access road and level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Flint

Address: 

Market Square, Flint CH6 5PG

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Chester) via a ramp with handrails from Corporation Street. Step free access to Platform 2 (to Holyhead) via a ramp from the station car park. A footbridge with steps connects both platforms

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Prestatyn

Car park: 

Yes - main car park operated by council, some separate free spaces

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

Monday to Saturday 06:15 to 21:15

Sunday 09:15 to 15:45

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes -2x card only

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

No

Automatic doors: 

Yes - ticket office and waiting room on Platform

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

Yes

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Chester) via a ramp with handrails from Corporation Street. Step free access to Platform 2 (to Holyhead) via a ramp from the station car park. A footbridge with steps connects both platforms
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Frodsham

Address: 

Church Street, Frodsham WA6 7DN

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Chester) via a footpath from the Council Car Park. Step free access to Platform 2 (to Manchester) via a ramp with handrails from the car park. A footbridge connects both platforms

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Chester

Car park: 

Yes

Designated disabled parking: 

Yes, to one platform

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this stationes

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Chester) via a footpath from the Council Car Park. Step free access to Platform 2 (to Manchester) via a ramp with handrails from the car park. A footbridge connects both platforms
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Garth (Bridgend County)

Address: 

Mill Street, Garth CF34 9HS

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform via a moderately steep ramp from Mill Street.  Step free access is also available from Park View

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Sarn

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this stationes

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a moderately steep ramp from Mill Street.  Step free access is also available from Park View
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Garth (Powys)

Address: 

Llais yr Afon, Garth LD4 4AF

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform via a footpath from the station car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this stationes

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a footpath from the station car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Gilfach Fargoed

Address: 

Angel Lane, Gilfach Fargoed CF81 8LT

Step free access category: 

B2

Summary of accessibility: 

Both platforms are accessed by long, steep ramps and are not suitable for wheelchair or mobility scooter users. The platforms are connected by a road bridge

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Bargoed

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this stationes

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Both platforms are accessed by long, steep ramps and are not suitable for wheelchair or mobility scooter users. The platforms are connected by a road bridge
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Glan Conwy

Address: 

Conwy Road, Glan Conwy LL28 5ED

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform via a footpath from the station front.  The station has restricted road access

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandudno Junction

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a footpath from the station front.  The station has restricted road access
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Gobowen

Address: 

Station Road, Gobowen, Shropshire SY11 3JS

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Shrewsbury) via a path with slight gradient from the main road.  Step free access to Platform 2 (to Chester) via a path from the main road

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes.  Managed by the local authority

Designated disabled parking: 

Yes, seven

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes. Severn Dee Travel

Opening hours: 

Monday to Friday 07:15 to 16:00* 

Saturday 07:15 to 12:00

(*The office is closed between 12:00 and 12:20)

Induction loops: 

Yes

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available on the platforms

Toilets: 

A toilet is situated within the ticket office

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

A cafe is situated on Platform 1

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Shrewsbury) via a path with slight gradient from the main road.  Step free access to Platform 2 (to Chester) via a path from the main road
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Gowerton

Address: 

Station Road, Gowerton SA4 3AJ

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Carmarthen) and to Platform to (to Swansea) via a footbridge with ramps and steps

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this stationes

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Carmarthen) and to Platform to (to Swansea) via a footbridge with ramps and steps
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Grangetown

Address: 

Penarth Road, Grangetown, Cardiff CF11 8UY

Step free access category: 

C

Summary of accessibility: 

This station is not accessible to wheelchair or mobility scooter users. People with reduced mobility may find difficulty using the stairs. The station platforms are only accessible by stairs

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Cardiff Central

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this stationes

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility This station is not accessible to wheelchair or mobility scooter users. People with reduced mobility may find difficulty using the stairs. The station platforms are only accessible by stairs
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Gwersyllt

Address: 

Hope Street, Gwersyllt LL11 4LD

Step free access category: 

B3

Summary of accessibility: 

Step free access to Platform 1 (to Bidston) from the station entrance.  Access to Platform 2 (to Wrexham) is via the end of platform ramp and across the railway foot crossing.  Steps also lead down to both platform from Hope Street bridge which has no pavement on one side

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Wrexham General

Car park: 

Yes

Designated disabled parking: 

Yes, one

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this stationes

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Bidston) from the station entrance.  Access to Platform 2 (to Wrexham) is via the end of platform ramp and across the railway foot crossing.  Steps also lead down to both platform from Hope Street bridge which has no pavement on one side
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Harlech

Address: 

Ffordd Morfa, Harlech LL46 2UL

Step free access category: 

B2

Summary of accessibility: 

Step free access from Hwylfar Nant to Platform 1 (to Machynlleth) via footpath and end of platform ramp. Step free access to Platform 2 (to Pwllheli) via a ramp with a moderate gradient.  The platforms are connected by a foot crossing across the railway

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Talsarnau

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access from Hwylfar Nant to Platform 1 (to Machynlleth) via footpath and end of platform ramp. Step free access to Platform 2 (to Pwllheli) via a ramp with a moderate gradient.  The platforms are connected by a foot crossing across the railway
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Haverfordwest

Address: 

Cartlett Road, Haverfordwest SA61 1TY

Step free access category: 

B3

Summary of accessibility: 

Step free access to Platform 1 from where most trains depart. Access to Platform 2 is via a footbridge with steps or barrow crossing at end of platform

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Johnston

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

0700 to 1330 Monday to Saturday

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available on the platforms and waiting room which is open until 13:30

Toilets: 

Yes, Available from 0700 to 1330 Monday to Saturday

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

A cafe is situated on Platform 1

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 from where most trains depart.  Access to Platform 2 is via a footbridge with steps
Staffed customer information points Yes
Accessible waterproof waiting facilities  No
 

Station: Hawarden

Address: 

The Highway, Hawarden CH5 3DH

Step free access category: 

B3

Summary of accessibility: 

Platform 1 (to Bidston) is accessible via a barrow crossing over the railway and two short ramps at the south end of the platforms. Platform 2 is accessible step-free directly from the car park. A footbridge with steps also connects two platforms

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Wrexham General or Chester

Car park: 

Yes

Designated disabled parking: 

Yes, two

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available on the platforms

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Platform 1 (to Bidston) is accessible via a barrow crossing over the railway and two short ramps at the south end of the platforms. Platform 2 is accessible step-free directly from the car park. A footbridge with steps also connects two platforms
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Hawarden Bridge

Address: 

Dee Marsh Junction, Deeside CH5 2GG

Step free access category: 

B2

Summary of accessibility: 

Access to Platform 1 (to Bidston) is through a gate which opens outwards off the Chester Millennium Greenway via a barrow crossing over the railway, and a narrow ramp at the platform end. Step free access to Platform 2 (to Wrexham) through a gate which opens outwards off Chester Millennium Greenway path. Platform width is narrow in parts which may be unsuitable for wheelchair or scooter-users

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Wrexham General or Chester

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Access to Platform 1 (to Bidston) is through a gate which opens outwards off the Chester Millennium Greenway via a barrow crossing over the railway, and a narrow ramp at the platform end. Step free access to Platform 2 (to Wrexham) through a gate which opens outwards off Chester Millennium Greenway path. Platform width is narrow in parts which may be unsuitable for wheelchair or scooter-users
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Heath High Level

Address: 

Heath Halt Road, Heath, Cardiff CF23 5QT

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Rhymney) via a footpath with a steep gradient. Access via steps to Platform 2 (to Cardiff).

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Heath Low Level

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Rhymney) via a footpath with a steep gradient. Access via steps to Platform 2 (to Cardiff).
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Heath Low Level

Address: 

Heath Halt Road, Heath, Cardiff CF23 5QT

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform from Heath Halt Road

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandaff

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Auto announcements

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from Heath Halt Road
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Helsby

Address: 

Station Road, Cheshire WA6 0AE

Step free access category: 

B3

Summary of accessibility: 

Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge

Number of platforms: 

4

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Chester

Car park: 

Yes

Designated disabled parking: 

Yes, to one platform

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Hengoed

Address: 

Station Approach, Hengoed CF82 7LT

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff) via a short path with a moderately steep gradient. Step free access to Platform 2 (to Rhymney) via a short but steep path from the car park

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Ystrad Mynach

Car park: 

Yes.  Not owned by Transport for Wales

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Cardiff) via a short path with a moderately steep gradient. Step free access to Platform 2 (to Rhymney) via a short but steep path from the car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Hereford

Address: 

Station Approach, Hereford HR1 1BB

Step free access category: 

A

Summary of accessibility: 

Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2.

Number of platforms: 

4

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

0520 to 1830 Monday to Friday

0520 to 1830 Saturday

0915 to 1840 Sunday

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

0600 to 2200 Monday to Saturday

0900 to 2200 Sunday

Passenger Assist meeting point: 

Yes

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

Yes. All toilet facilities are open 0520 to 2200 Monday to Saturday and 0800 to 2200 Sunday

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes

Catering facilities: 

A cafe is situated on Platform 3

Secure Station status

Yes

Tactile Paving

Yes

Level of platform accessibility Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2.
Staffed customer information points Yes. Ticket office.
Accessible waterproof waiting facilities  No

Station: Heswall

Address: 

Off Pullman Close, Heswall, CH60 1YW

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Bidston) via a ramp from the car park with a steep gradient. Step free access to Platform 2 (to Wrexham) via the subway and ramp with a steep gradient. Ramps, subway and car park can also be accessed via footpath near railway bridge off A5137 Brimstage Road

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Leasowe (Merseyrail)

Car park: 

Yes

Designated disabled parking: 

Yes, one

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Bidston) via a ramp from the car park with a steep gradient. Step free access to Platform 2 (to Wrexham) via the subway and ramp with a steep gradient. Ramps, subway and car park can also be accessed via footpath near railway bridge off A5137 Brimstage Road
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Holyhead

Address: 

Station Approach, London Road, Holyhead LL65 2BT

Step free access category: 

B1

Summary of accessibility: 

Station can be accessed step-free via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m

Number of platforms: 

3

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Operated by Stena Line

Designated disabled parking: 

Yes.  4 parking space are available at the short stay car park in Terminal 1. These can be used as long stay if required.  Please visit www.stenaline.co.uk for more details.

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

Monday to Saturday 05:15 to 18:15

Sunday 08:30 to 17:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, one (card only)

Availability of station staff to assist: 

Monday to Friday 24 hours

Saturday 00:00 to 21:45

Sunday 07:00 to 00:00

Passenger Assist meeting point: 

None

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting room within the terminal and on the platform

Toilets: 

Yes.  The toilets are located in the Ferry Terminal.

Baby changing facility

Yes (within the Ferry Terminal)

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes (within the Ferry Terminal)

Catering facilities: 

Refreshment facilities are available within the Ferry Terminal

Secure Station status

Yes

Tactile Paving

Yes

Level of platform accessibility Station can be accessed step-free via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Hope

Address: 

Llwyn Alun, Hope, LL12 9NJ

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Bidston) via 150m flat footpath off Fagl Lane or via steep footpath with handrail from the end of Sarn Lane. Access to Platform 2 (to Wrexham) is via footpath off Llwyn Alun.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Wrexham General

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Waiting shelters, no seating

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Bidston) via 150m flat footpath off Fagl Lane or via steep footpath with handrail from the end of Sarn Lane. Access to Platform 2 (to Wrexham) is via footpath off Llwyn Alun.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Hopton Heath

Address: 

Railway Bridge, Hopton Heath SY7 0QD

Step free access category: 

C

Summary of accessibility: 

This station is not accessible to wheelchair or mobility scooter users. The platform is accessed via a narrow gate on a country road with no pavement.  There are 24 steep steps to the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Knighton

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility This station is not accessible to wheelchair or mobility scooter users. The platform is accessed via a narrow gate on a country road with no pavement.  There are 24 steep steps to the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Johnston

Address: 

St Peter’s Road, Johnston SA62 3PL

Step free access category: 

A

Summary of accessibility: 

Step free access to the Platform from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in the waiting shelter.

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the Platform from the car park
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Kidwelly

Address: 

Quay Road, Kidwelly SA17 4UH

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Swansea).  Step free access to Platform 2 (to Carmarthen).  Access between the platforms is via the nearby level crossing

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Carmarthen

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens is situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Swansea).  Step free access to Platform 2 (to Carmarthen).  Access between the platforms is via the nearby level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Kilgetty

Address: 

Station Road, Kilgetty SA68 0UF

Step free access category: 

B1

Summary of accessibility: 

Step free access to the Platform from driveway leading to the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Narberth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the Platform from driveway leading to the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Knighton

Address: 

Station Road, Knighton LD7 1DT

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Swansea). Step free access to Platform 2 (to Craven Arms) via the pavement and ramp to the platform. Access between the platforms is via the  bridge over the railway

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Swansea). Step free access to Platform 2 (to Craven Arms) via the pavement and ramp to the platform. Access between the platforms is via the  bridge over the railway
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Knucklas

Address: 

Glyndwr, Knucklas LD7 1PN

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform via a ramp with a steep gradient and a steep end of platform ramp. Steps are also available from the gate leading to the platform.  A Harrington Hump is available on the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Knighton

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a ramp with a steep gradient and a steep end of platform ramp. Steps are also available from the gate leading to the platform.  A Harrington Hump is available on the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Lamphey

Address: 

Station Approach, Lamphey SA17 5NR

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform from the narrow driveway

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Pembroke

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the narrow driveway
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Leominster

Address: 

Worcester Road, Leominster HR6 8AR

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Shrewsbury). Access to Platform 2 (to Hereford) is via a footbridge with lifts

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Available in the station car park

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

0700 to 1320 Monday to Friday

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train or station staff available 06:55 to 13:20 Monday to Friday

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

No

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Shrewsbury). Access to Platform 2 (to Hereford) is via a footbridge with lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Lisvane and Thornhill

Address: 

Cherry Orchard Road, Lisvane, Cardiff CF14 0UE

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Rhymney) via a ramp with a steep gradient. Step free access to Platform 2 (to Cardiff) via Clos Llysfaen and a ramp with a shallow gradient. Access between the platforms is via a footbridge

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Heath Low Level or Cardiff Queen Street

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

No

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Rhymney) via a ramp with a steep gradient. Step free access to Platform 2 (to Cardiff) via Clos Llysfaen and a ramp with a shallow gradient. Access between the platforms is via a footbridge
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llanaber

Address: 

off A496, Llanaber LL42 1AZ

Step free access category: 

C

Summary of accessibility: 

The station is not suitable for wheelchair users, mobility scooter users and persons with reduced mobility due to a steep, narrow gravel path leading to the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Barmouth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

No seating in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility The station is not suitable for wheelchair users, mobility scooter users and persons with reduced mobility due to a steep, narrow gravel path leading to the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Llanbedr

Address: 

off A496, Llanbedr LL45 2LR

Step free access category: 

B2

Summary of accessibility: 

Step free access to the Platform 1  directly from the main road with no pavement. Access to the platform is via an end of platform ramp with steep gradient

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Barmouth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the Platform 1  directly from the main road with no pavement. Access to the platform is via an end of platform ramp with steep gradient
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llanbister Road

Address: 

Llanbister Road, LD1 5UW

Step free access category: 

C

Summary of accessibility: 

This station is not accessible to wheelchair or mobility scooter users. The station platform is accessed via 18 shallow steps.  Access is from a narrow country road with no pavement on a sharp bend with  A ‘Harrington Hump’ is available on the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Knighton

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility This station is not accessible to wheelchair or mobility scooter users. The station platform is accessed via 18 shallow steps.  Access is from a narrow country road with no pavement on a sharp bend with  A ‘Harrington Hump’ is available on the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llanbradach

Address:

Plas Cae Llwyd, Llanbradach CF83 3NE

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff) directly from the road with no pavement. Step free access to Platform 2 (to Rhymney) via a ramp with a moderate gradient leading from Colliery Road. The entrance on colliery road has no pavement and sharp corner. Access between the platforms is via a footbridge

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Energlyn and Churchill Park

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Cardiff) directly from the road with no pavement. Step free access to Platform 2 (to Rhymney) via a ramp with a moderate gradient leading from Colliery Road. The entrance on colliery road has no pavement and sharp corner. Access between the platforms is via a footbridge
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llandaff

Address: 

Station Road, Llandaff, Cardiff CF14 2FG

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff) via a footbridge with lifts. Step free access to Platform 2 (to Pontypridd) from the station car park. Access between the platforms is via a footbridge with lifts

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:40 to 11:40

Saturday: 08:40 to 14:40

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Cardiff) via a footbridge with lifts. Step free access to Platform 2 (to Pontypridd) from the station car park. Access between the platforms is via a footbridge with lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No
 

Station: Llandanwg

Address: 

Llandanwg, LL46 2SB

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform via a ramp with a moderate gradient. There is no pavement at the station entrance which leads directly onto the main road

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Barmouth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform via a ramp with a moderate gradient. There is no pavement at the station entrance which leads directly onto the main road
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llandecwyn

Address: 

Pont Briwet, Llandecwyn LL47 6YL

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform via a ramp with shallow gradient

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Talsarnau or Penrhyndeudraeth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform via a ramp with shallow gradient
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Llandeilo

Address: 

Station Road, Llandeilo SA19 6ND

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Swansea) from the car park, down the end of platform ramp and across the railway via a foot crossing. Step free access to Platform 2 (to Craven Arms) from the station car park

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Swansea) from the car park, down the end of platform ramp and across the railway via a foot crossing. Step free access to Platform 2 (to Craven Arms) from the station car park
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Llandovery

Address: 

Station Yard, Llandovery SA20 0BG

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Swansea) from the station car park.  Step free access to Platform 2 (to Craven Arms) via a footpath from Tywi Avenue.  Access between the platforms is via the level crossing

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Swansea) from the station car park.  Step free access to Platform 2 (to Craven Arms) via a footpath from Tywi Avenue.  Access between the platforms is via the level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llandrindod

Address: 

Station Crescent, Llandrindod LD1 5BB

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Swansea) from the car park.  Step free access to Platform 2 (to Craven Arms) from High Street. Access between the platforms is via a footbridge with ramps

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes.  Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train or station staff during ticket office opening hours.

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Waiting room and canopy on Platform 1. Waiting shelter on Platform 2

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Swansea) from the car park.  Step free access to Platform 2 (to Craven Arms) from High Street. Access between the platforms is via a footbridge with ramps
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

 

 

Station: Llandudno

Address: 

Augusta Street, Llandudno LL30 2AF

Step free access category: 

B1

Summary of accessibility: 

Step free access to the station concourse and all platforms

Number of platforms: 

3

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Available in the car park adjacent to the station operated by a third party operator

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday 08:30 to 15:00

Saturday 09:15 to 15:45

Sunday 10:00 to 17:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes x1 card only

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

Yes

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in the waiting room and concourse

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility Yes
National Key Scheme Toilet (RADAR)

Yes. All toilet facilities are open Monday to Saturday 08:30 to 14:30, Sundays 10:00 to 15:30 (July and August only)

Catering facilities: 

There are no catering facilities at this station

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility Step free access to the station concourse and all platforms
Staffed customer information points Yes
Accessible waterproof waiting facilities  No
 

Station: Llandudno Junction

Address: 

Conwy Road, Llandudno Junction LL31 9NB

Step free access category: 

A

Summary of accessibility: 

A footbridge with lifts and steps links the car park at the station front with all platforms

Number of platforms: 

4

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes - APCOA

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

Monday to Friday 05:25 to 18:25

Saturday 06:00 to 19:00

Sunday 11:00 to 18:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes x1 cash and card

Availability of station staff to assist: 

0500 to 2300 Monday to Saturday

0900 to 2300 Sunday

Passenger Assist meeting point: 

Yes. Pleas advise station staff at the Booking Office or the Customer Services on Platforms 1/3 during opening hours upon arrival

Wheelchair availability: 

Yes

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in the waiting room and concourse

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes. All toilet facilities are open Monday to Saturday 05:00 to 23:00, Sunday 09:00 to 23:00

Catering facilities: 

There is a cafe situated on the platform

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility A footbridge with lifts and steps links the car park at the station front with all platforms
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Llandybie

Address: 

Kings Road, Llandybie SA18 3UN

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform from the car park via a ramp with a moderate gradient

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting room and concourse

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park via a ramp with a moderate gradient
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llanelli

Address: 

Great Western Crescent, Llanelli SA15 2RN

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Swansea) via the ticket office.  Step free access to Platform 2 (to Carmarthen) via a lane off New Dock Road and a ramp with a shallow gradient to the platform. Access between the platforms is via the level crossing or footbridge with steps

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Gowerton

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

0610 to 1240 Monday to Friday

0700 to 1330 Saturday

Induction loops: 

Yes

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in the waiting room and platforms. Waiting rooms open until 12:40.

Toilets: 

Yes, when the booking office is open

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes - All toilet facilities are open 0600 to 1230 Monday to Friday, 0700 to 1330 Saturday

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Swansea) via the ticket office.  Step free access to Platform 2 (to Carmarthen) via a lane off New Dock Road and a ramp with a shallow gradient to the platform. Access between the platforms is via the level crossing or footbridge with steps
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Llanfairfechan

Address: 

West Shore Road, Llanfairfechan, LL33 0BP

Step free access category: 

B3

Summary of accessibility: 

Separate step-free access to each platform. Platform 1 (to Chester) via a ramp from the car park with a shallow gradient and handrails. Step free access to Platform 2 (to Holyhead) via a footpath from Station Road underneath the A55 overpass. The step-free route between the platforms is approximately 500m, or there is a footbridge with steps connecting the platforms at their eastern end

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Bangor

Car park: 

Yes

Designated disabled parking: 

Yes, one

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Separate step-free access to each platform. Platform 1 (to Chester) via a ramp from the car park with a shallow gradient and handrails. Step free access to Platform 2 (to Holyhead) via a footpath from Station Road underneath the A55 overpass. The step-free route between the platforms is approximately 500m, or there is a footbridge with steps connecting the platforms at their eastern end
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llanfairpwll

Address: 

Holyhead Road, Llanfair PG LL61 5UJ

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Chester) via a metal gate from the car park which opens outwards.  Access to Platform 2 (to Holyhead) is via a footbridge with steps, or an unmade path off Station Road near the level crossing.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Bangor

Car park: 

 Yes - operated by third party (James Pringle Weavers)

Designated disabled parking: 

Yes - 3 outside adjacent shop

Accessible set-down and pick-up point: 

Yes. Station car park for access to Platform 1

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Chester) via a metal gate from the car park which opens outwards.  Access to Platform 2 (to Holyhead) is via a footbridge with steps, or an unmade path off Station Road near the level crossing.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llangadog

Address: 

Station Road, Llangadog SA19 9LU

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform via the station car park or gate at the end of the platform onto Station Rd.  There is no pavement at this entrance adjacent to the level crossing

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

 Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via the station car park or gate at the end of the platform onto Station Rd.  There is no pavement at this entrance adjacent to the level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Llangammarch

Address: 

Station Road, Llangammarch LD4 4EE

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform via a gate from the station car park, which is on a slight slope

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

 Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a gate from the station car park, which is on a slight slope
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llangennech

Address: 

Station Road, Llangennech, Llanelli, Carmarthenshire SA14 8UY

Step free access category: 

A

Summary of accessibility: 

Access to Platform 1 (to Llanelli) is via the foot crossing and crossing gates, which may cause some user issues. Access to Platform 2 (to Shrewsbury) is via an access ramp and across the railway via a foot crossing. A 'Harrington Hump' has been installed on both platforms to assist access between the train and the platform. 

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Pontarddulais

Car park: 

 No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes.

Help Point: 

No

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Access to Platform 1 (to Llanelli) is via the foot crossing and crossing gates, which may cause some user issues. Access to Platform 2 (to Shrewsbury) is via an access ramp and across the railway via a foot crossing. A 'Harrington Hump' has been installed on both platforms to assist access between the train and the platform. 
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Llangynllo

Address: 

Llangynllo, LD7 1SY

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform via a private drive.  A Harrington Hump is situated on the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Knighton

Car park: 

 No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a private drive.  A Harrington Hump is situated on the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llanharan

Address: 

Chapel Road, Llanharan CF72 9QA

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platforms 1 and 2 via a footbridge with ramps

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes

Help Point: 

Yes

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platforms 1 and 2 via a footbridge with ramps
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llanhilleth

Address: 

Commercial Road, Llanhilleth NP13 2HT

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from the road

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the road
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Llanishen

Address: 

Station Road, Llanishen, Cardiff CF14 5UW

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platforms 1 (to Rhymney) via the car park. There are two routes onto the platform, one with a steep gradient and one with a moderate gradient. Step free access to Platform 2 (to Cardiff) via a ramp with a steep gradient. Access between the platforms is via a road bridge with a walkway but no pavement

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Heath Low Level or Cardiff Queen Street

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platforms 1 (to Rhymney) via the car park. There are two routes onto the platform, one with a steep gradient and one with a moderate gradient. Step free access to Platform 2 (to Cardiff) via a ramp with a steep gradient. Access between the platforms is via a road bridge with a walkway but no pavement
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llanrwst

Address: 

Denbigh Street, Llanrwst, LL26 0AD

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform via a moderately steep ramp with no handrails from Denbigh Street.  The ramp has rainwater gullies that may cause difficulty to wheelchair and mobility scooter users

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Betws y Coed

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a moderately steep ramp with no handrails from Denbigh Street.  The ramp has rainwater gullies that may cause difficulty to wheelchair and mobility scooter users
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llansamlet

Address: 

Frederick Place, Bethel Road, Llansamlet SA7 9RY

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platforms 1 (to Swansea) via a ramp from the car park.  Step free access to Platform 2 (to Cardiff) from Frederick Place

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes.  Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes

Help Point: 

No

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platforms 1 (to Swansea) via a ramp from the car park.  Step free access to Platform 2 (to Cardiff) from Frederick Place
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llantwit Major

Address: 

Llanmaes Road, Llantwit Major CF61 1ST

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Barry and Cardiff) via Llanmaes Road. Step free access to Platform 2 (to Bridgend) from the station car park. Access between the platforms is via a footbridge or detour along Llanmaes Road and the station car park

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Bridgend or Rhoose

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Barry and Cardiff) via Llanmaes Road. Step free access to Platform 2 (to Bridgend) from the station car park. Access between the platforms is via a footbridge or detour along Llanmaes Road and the station car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llanwrda

Address: 

Station Terrace, Llanwrda SA19 8EH

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform from Station Terrace

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Llangadog

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from Station Terrace
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llanwrtyd

Address: 

Station Road, Llanwrtyd LD5 4RW

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Craven Arms) from the station car park.  Access to Platform 2 (to Swansea) is via an end of platform ramp and a foot crossing across the railway

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Garth

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Craven Arms) from the station car park.  Access to Platform 2 (to Swansea) is via an end of platform ramp and a foot crossing across the railway
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llwyngwril

Address: 

Station Road, Llwyngwril LL37 2JS

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Llwynypia

Address: 

Llwynypia Road, Llwynypia CF40 2JJ

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform via a steep ramp from Station Terrace. Access to the station car park is via Station steps over the railway Terrace or footbridge

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Ton Pentre or Dinas Rhondda

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a steep ramp from Station Terrace. Access to the station car park is via Station steps over the railway Terrace or footbridge
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Ludlow

Address: 

Station Drive, Ludlow SY8 2PQ

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Shrewsbury) from the car park.  Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Leominster

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

0550 to 1650 Monday to Friday

0650 to 1250 Saturday

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Shrewsbury) from the car park.  Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Lydney

Address: 

Station Road, Lydney GL15 5EW

Step free access category: 

B1

Summary of accessibility: 

Step free access Platform 1 (to Cardiff) from Harbour Road.  Step free access to Platform 2 (to Gloucester) via the car park.  Access between the platforms is via the level crossing.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access Platform 1 (to Cardiff) from Harbour Road.  Step free access to Platform 2 (to Gloucester) via the car park.  Access between the platforms is via the level crossing.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Machynlleth

Address: 

Heol y Ddol, Machynlleth SY20 8BL

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Shrewsbury) via footbridge with lifts.  Step free access to Platform 2 (to Machynlleth and Pwllheli) from the station car park.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Saturday 05:15 to 18:15

Sunday 08:30 to 17:30 

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes. All toilet facilities are open Monday to Saturday 05:15 to 20:30, Sunday 08:15 to 21:00

Catering facilities: 

There are no catering facilities at this station

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Shrewsbury) via footbridge with lifts.  Step free access to Platform 2 (to Machynlleth and Pwllheli) from the station car park.
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Maesteg

Address: 

Castle Street, Maesteg CF34 9BL

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Sarn

Car park: 

Yes.  Please note a voucher is required from the Customer Information desk in the supermarket adjacent to the station

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Maesteg Ewenny Road

Address: 

Ewenny Road, Maesteg CF34 9TS

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform via a steep ramp with no handrails

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Maesteg

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a steep ramp with no handrails
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Manorbier

Address: 

Manorbier, SA70 7SN

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from the narrow road with no pavement

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Penally

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the narrow road with no pavement
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Merthyr Tydfil

Address: 

Tramroad Side, Merthyr Tydfil CF47 0AG

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 07:15 to 15:30

Saturday 08:15 to 16:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Merthyr Vale

Address: 

Merthyr Street, Merthyr Vale CF48 4TE

Step free access category: 

B2

Summary of accessibility: 

Step free access via ramps to Platform 1 (to Cardiff) and to Platform 2 (to Merthyr Tydfil). Access between the platforms is via the road bridge on Station Square

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Merthyr Tydfil

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access via ramps to Platform 1 (to Cardiff) and to Platform 2 (to Merthyr Tydfil). Access between the platforms is via the road bridge on Station Square
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Milford Haven

Address: 

Victoria Road, Milford Haven SA73 3AB

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes (run by third party agent)

Opening hours: 

0830 to 1130 Monday to Saturday

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park
Staffed customer information points Yes. Ticket office.
Accessible waterproof waiting facilities  No
 

Station: Minffordd

Address: 

High Street, Minffordd LL48 6HG

Step free access category: 

B2

Summary of accessibility: 

Step free access via a steep ramp with handrails from the access point on the A497 / Minffordd Ffestiniog & Welsh Highland Railway station platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Penrhyndeudraeth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access via a steep ramp with handrails from the access point on the A497 / Minffordd Ffestiniog & Welsh Highland Railway station platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Morfa Mawddach

Address: 

Station Road, Morfa Mawddach LL39 1BQ

Step free access category: 

B2

Summary of accessibility: 

Step free access via a gate and a shallow ramp to the platform from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access via a gate and a shallow ramp to the platform from the car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Mountain Ash

Address: 

Henry Street, Mountain Ash CF45 3HD

Step free access category: 

A

Summary of accessibility: 

Step free access via a footbridge with ramps to Platform 1 and 2

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access via a gate and a shallow ramp to the platform from the car park
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Nantwich

Address: 

Pillory Street, Nantwich, Cheshire CW5 5SS

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platforms 1 and 2 from the main road. Access between the platforms is via a footbridge or the level crossing

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Crewe

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platforms 1 and 2 from the main road. Access between the platforms is via a footbridge or the level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Narberth

Address: 

Station Road, Narberth SA67 8TY

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Carmarthen

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available beneath the canopy. Shelter on plaform on raised concrete so not fully accessible.

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Neath

Address: 

Station Square, Windsor Road, Neath SA11 1BY

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Swansea) from Milland Road car park.  Step free access to Platform 2 (to Cardiff) via the station entrance. Access between both platforms is via a footbridge with steps or a bridge with lifts (owned by Neath Port Talbot County Borough Council)

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Port Talbot Parkway

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

0530 to 1830 Monday to Friday

0610 to 1845 Saturday

0920 to 1650 Sunday

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Yes. 0600 to 2200 Monday to Sunday

Passenger Assist meeting point: 

None

Wheelchair availability: 

Yes

Automatic doors: 

Yes - front concourse 

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Waiting room on platform 1 and on both platforms

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes. All toilet facilities are open 0600 to 2200 Monday to Sunday

Catering facilities: 

A cafe is situated next to the ticket office

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Swansea) from Milland Road car park.  Step free access to Platform 2 (to Cardiff) via the station entrance. Access between both platforms is via a footbridge with steps or a bridge with lifts (owned by Neath Port Talbot County Borough Council)
Staffed customer information points Yes
Accessible waterproof waiting facilities  No
 

Station: Neston

Address: 

Ladies Walk, Neston CH64 9SR

Step free access category: 

B1

Summary of accessibility: 

Step free access via a ramp with handrails to Platform 1 (to Bidston). Step free access via a ramp with handrails to Platform 2 (to Wrexham) from the Raby Road entrance. Access between both platforms is via a subway with steps or a detour via Raby Road

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Chester

Car park: 

Yes

Designated disabled parking: 

Yes, one

Accessible set-down and pick-up point: 

Yes. Station car park for access to Platform 2, Aldi car park for access to Platform 1

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access via a ramp with handrails to Platform 1 (to Bidston). Step free access via a ramp with handrails to Platform 2 (to Wrexham) from the Raby Road entrance. Access between both platforms is via a subway with steps or a detour via Raby Road
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Newbridge

Address: 

off Bridge Street, Newbridge NP11 5FH

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform

Number of platforms: 

1

Ramp to board or alight the train:

Provided by the conductor on the train

Car park:

Yes. Managed by the Local Authority

Designated disabled parking:

Yes

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Ticket vending machine:

Yes

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

No

Wheelchair availability:

No

Automatic doors:

No

Visual train service information:

A digital screen is situated on the platform

Audio platform announcements:

No

Help Point:

Yes

Seating:

Available in the waiting shelter

Toilets:

There are no toilet facilities at this station

Catering facilities:

There are no catering facilities at this station

Station: Newport

Address: 

High Street, Newport NP20 4AX

Step free access category: 

B1

Summary of accessibility: 

Step free access is available to all platforms via lifts

Number of platforms: 

4

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

0545 to 2000  Monday to Friday

0630 to 2030 Saturday

0800 to 1945 Sunday

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

0430 to 0100 Monday to Friday

0400 to 0001 Saturday

0730 to 0100 Sunday

Passenger Assist meeting point: 

Yes - located near the ticket barriers

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Waiting room on platform 1 and on both platforms

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes. All toilet facilities are open 0430 to 0100 Monday to Friday, 0430 to 0001 Saturday and 0730 to 0001 Sunday

Catering facilities: 

A coffee shop is available in the concourse next to Platform 4 and at the front of the station

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility Step free access is available to all platforms via lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Newtown

Address: 

Old Kerry Road, Newtown SY16 1BP

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Shrewsbury) from the car park.  Step free access to Platform 2 (to Aberystwyth and Pwllheli) via Brimmon Lane. There is a camber at the end of the lane leading onto the platform and is not suitable for wheelchair or mobility scooter users.  Access between the platforms is via a footbridge with steps

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Caersws

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

No

Opening hours: 

Monday to Friday 07:25 to 12:40 and 13:30 to 14:40

Saturday 07:25 to 12:40

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in the waiting shelter on Platform 2 and beneath the canopy on Platform 1

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Shrewsbury) from the car park.  Step free access to Platform 2 (to Aberystwyth and Pwllheli) via Brimmon Lane. There is a camber at the end of the lane leading onto the platform and is not suitable for wheelchair or mobility scooter users.  Access between the platforms is via a footbridge with steps
Staffed customer information points Yes
Accessible waterproof waiting facilities  No
 

Station: Ninian Park

Address: 

Leckwith Road, Canton, Cardiff CF11 8AH

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff) from Leckwith Road. Step free access to Platform 2 (to Radyr) Leckwith Road via a ramp with a steep gradient

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Cardiff Central

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Cardiff) from Leckwith Road.  Step free access to Platform 2 (to Radyr) Leckwith Road via a ramp with a steep gradient
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: North Llanrwst

Address: 

Station Road, Llanrwst LL26 0EG

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Llandudno) from Station Road.  Access to Platform 2 (to Blaenau Ffestiniog) is via an end of platform ramp and across the railway via a foot crossing. A Harrington Hump is available on both platforms

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Dolwyddelan

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Llandudno) from Station Road.  Access to Platform 2 (to Blaenau Ffestiniog) is via an end of platform ramp and across the railway via a foot crossing. A Harrington Hump is available on both platforms
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pantyffynnon

Address: 

Pantyffynnon Road, Pantyffynnon SA18 3HW

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available on the platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pembrey and Burry Port

Address: 

Station Road, Burry Port SA16 0LW

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Swansea) from Station Road.  Step free access to Platform 2 (to Carmarthen.  Access between the platforms is available via a footbridge with steps and the road bridge with pavement

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Gowerton

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes (run by third party agent)

Opening hours: 

0730 to 1400 Monday to Friday

0800 to 1230 Saturday

Induction loops: 

Yes

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Swansea) from Station Road.  Step free access to Platform 2 (to Carmarthen.  Access between the platforms is available via a footbridge with steps and the road bridge with pavement
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Pembroke

Address: 

Station Road, Pembroke SA71 4AH

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform. A Harrington Hump is available on the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform. A Harrington Hump is available on the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Pembroke Dock

Address: 

Diamond Street, Pembroke Dock SA72 6HN

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 from the car park. A Harrington Hump is available on the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 from the car park. A Harrington Hump is available on the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Penally

Address: 

Adjacent to the A4139, Penally SA70 7PS

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

Step free access to the platform

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 from the car park. A Harrington Hump is available on the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Penarth

Address: 

Stanwell Road, Penarth CF64 3DQ

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:50 to 14:20

Saturday: 08:30 to 15:00

Induction loops: 

Yes

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Auto announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelter and on the platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park
Staffed customer information points Yes
Accessible waterproof waiting facilities  No
 

Station: Pencoed

Address: 

The Square, Pencoed CF35 5NP

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Swansea) and 2 to Cardiff) from Hendre Road. Access between the platforms is available via the level crossing and footbridge with steps

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Bridgend

Car park: 

Yes.  The local authority park and ride is located at Min-y-Nant, Pencoed CF35 6YT

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

Step free access to the platform

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Swansea) and 2 to Cardiff) from Hendre Road. Access between the platforms is available via the level crossing and footbridge with steps
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pengam

Address: 

Pengam Road, Pengam NP12 3XL

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff) from Station Road.  Step free access from Platform 2 (to Rhymney) however this is via a lane that leads onto the busy B4254 with no pavement on one side or safe crossing point

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Ystrad Mynach

Car park: 

Yes.  Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:30 to 11:00

Saturday: 08:00 to 13:00

Induction loops: 

N/A

Low level serving counter: 

N/A

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Cardiff) from Station Road.  Step free access from Platform 2 (to Rhymney) however this is via a lane that leads onto the busy B4254 with no pavement on one side or safe crossing point
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Penhelig

Address: 

Terrace Road, Penhelig LL35 0LU

Step free access category: 

C

Summary of accessibility: 

Access to the platform is via steps only

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Aberdovey or Machynlleth

Car park: 

Yes.  Located on Nantiesyn opposite the station and managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

Step free access to the platform

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Access to the platform is via steps only
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Penmaenmawr

Address: 

Station Road, Penmaenmawr LL34 6AT

Step free access category: 

B3

Summary of accessibility: 

Access to Platform 1 (to Chester) is via a footbridge with steps only.  Step free access to Platform 2 (to Holyhead) from Station Road West, through a gate that opens outwards. A Harrington Hump is available on both platforms

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandudno Junction

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter on Platform 1 and beneath the canopy on Platform 2

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

Step free access to the platform

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Access to Platform 1 (to Chester) is via a footbridge with steps only.  Step free access to Platform 2 (to Holyhead) from Station Road West, through a gate that opens outwards. A Harrington Hump is available on both platforms
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Penrhiwceiber

Address: 

Station Approach, Penrhiwceiber CF45 3ST

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from Station Approach

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Mountain Ash

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform from Station Approach
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Penrhyndeudraeth

Address: 

Cambrian View, Penrhyndeudraeth LL48 6LN

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform from the car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pensarn

Address: 

Off the A496, Pensarn LL45 2HP

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform through a wooden gate and an end of platform ramp

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Barmouth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter and platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform through a wooden gate and an end of platform ramp
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pentrebach

Address: 

Station Approach, Pentrebach CF48 4BD

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from the main road

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Merthyr Tydfil

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform from the main road
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Penybont

Address: 

Station Road, Penybont LD1 6RE

Step free access category: 

B2

Summary of accessibility: 

Step free access from the car park to the platform via a footpath across the railway

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Llandrindod

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available on the platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

Step free access to the platform

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access from the car park to the platform via a footpath across the railway
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Penychain

Address: 

Chwilog, LL53 6HJ

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform via a ramp with handrails from the narrow country road

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Pwllheli

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a ramp with handrails from the narrow country road
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Penyffordd

Address: 

Off A5104, Penyffordd, CH4 0JR

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Bidston) via access ramp from car park to Platform 2, a foot crossing across the railway and an end of platform ramp. Step free access to Platform 2 (to Wrexham) via an access ramp from the station car park

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Chester

Car park: 

Yes

Designated disabled parking: 

Yes, two

Accessible set-down and pick-up point: 

Yes. Station car park

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

Step free access to the platform

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Bidston) via access ramp from car park to Platform 2, a foot crossing across the railway and an end of platform ramp. Step free access to Platform 2 (to Wrexham) via an access ramp from the station car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pontarddulais

Address: 

Loughor Road, Pontarddulais SA4 8TH

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform from the car park. A Harrington Hump is situated on the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

Step free access to the platform

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park. A Harrington Hump is situated on the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pontlottyn

Address: 

Picton Street, Pontlottyn CF81 9QX

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from Picton Street

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

No seating in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from Picton Street
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pontyclun

Address: 

Station Approach, Pontyclun CF72 9DS

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff) from the station car park.  Step free access to Platform 2 (to Swansea) from Station Terrace.  Access between the platforms is via a footbridge with steps or a long detour via Station Terrace and Station Approach

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Llanharan or Cardiff Central

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

Step free access to the platform

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Cardiff) from the station car park.  Step free access to Platform 2 (to Swansea) from Station Terrace.  Access between the platforms is via a footbridge with steps or a long detour via Station Terrace and Station Approach
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pont y Pant

Address: 

Pont y Pant, LL25 0DQ

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform via a wooden gate

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Dolwyddelan

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform via a wooden gate
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pontypool and New Inn

Address: 

Station Approach, Pontypool NP4 0QX

Step free access category: 

C

Summary of accessibility: 

A flight of 24 steps leads from the station entrance to Platforms 1 (to Hereford) and 2 (to Newport)

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Newport

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility A flight of 24 steps leads from the station entrance to Platforms 1 (to Hereford) and 2 (to Newport)
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pontypridd

Address: 

Broadway, Pontypridd CF37 1DT

Step free access category: 

B2

Summary of accessibility: 

Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift. Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street. Access between Platforms 1, 2 and 3 is via a footbridge with lifts

Number of platforms: 

3

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Limited parking at the front of the station on Broadway. A larger car park managed by the local authority is available on Sardis Road

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:00 to 14:15

Saturday: 08:30 to 16:45

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available on the platforms and waiting shelter

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes. All toilet facilities are open
Monday to Friday: 05:50 to 14:35
Saturday: 08:20 to 17:05

Catering facilities: 

There are no catering facilities at this station

Secure Station status

Yes

Tactile Paving

Yes

Level of platform accessibility Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift. Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street. Access between Platforms 1, 2 and 3 is via a footbridge with lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No
 

Station: Port Talbot Parkway

Address: 

Heilbronn Way, Port Talbot SA13 1UR

Step free access category: 

A

Summary of accessibility: 

Step free access to both platforms via a footbridge with lifts

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Neath

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

0530 to 1830 Monday to Friday

0600 to 1900 Saturday

1000 to 1730 Sunday

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

0600 to 2200 Monday to Sunday

Passenger Assist meeting point: 

Yes - Customer Service Desk on the platform

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available in the waiting room and on the platforms

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility Yes
National Key Scheme Toilet (RADAR)

Yes. All toilet facilities are open 0600 to 2130 Monday to Sunday

Catering facilities: 

There are is a café located on the overbridge

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to both platforms via a footbridge with lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Porth

Address: 

Station Street, Porth CF39 0ES

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Treherbert). Step free access to Platform 2 (to Pontypridd) from station car park. Access between both platforms is via a footbridge with ramps

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:30 to 13:00

Saturday: 08:45 to 15:15

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Treherbert). Step free access to Platform 2 (to Pontypridd) from station car park. Access between both platforms is via a footbridge with ramps
Staffed customer information points Yes. Ticket office.
Accessible waterproof waiting facilities  No
 

Station: Porthmadog

Address: 

High Street, Porthmadog LL49 9HT

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Machynlleth from High Street and an end of platform ramp. Step free access to Platform 2.  Access between both platforms is via the level crossing

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Penrhyndeudraeth

Car park: 

Yes.  Managed by local authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter and beneath the canopy

Toilets: 

Within the public house on Platform 1

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

A public house is located on Platform 1

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Machynlleth from High Street and an end of platform ramp. Step free access to Platform 2.  Access between both platforms is via the level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Prees

Address: 

Station Road, Prees, Shropshire SY13 2DW

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Crewe) from Station Road.  Step free access to Platform 2 (to Shrewsbury) from Station Road.  Access between the platforms is via the level crossing. A Harrington Hump is available on both platforms

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Shrewsbury or Crewe

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Crewe) from Station Road.  Step free access to Platform 2 (to Shrewsbury) from Station Road.  Access between the platforms is via the level crossing.  A Harrington Hump is available on both platforms
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Prestatyn

Address: 

Bridge Road, Prestatyn LL19 7EA

Step free access category: 

A

Summary of accessibility: 

Step free access to both platforms via a footbridge with ramps and a lift

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes.  Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

Monday to Saturday: 06:30 to 19:30

Sunday: 09:30 to 17:00

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting room and on the platforms

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility Step free access to both platforms via a footbridge with ramps and a lift
Staffed customer information points Yes. Ticket office.
Accessible waterproof waiting facilities  No

Station: Pwllheli

Address: 

Station Square, Pwllheli LL53 5HG

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from Station Square

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train or staff 06:00 - 12:00.

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available beneath the canopy

Toilets: 

Yes

Baby changing facility

Yes. The toilets are open between 03:00 and 12:00 via a key obtainable from staff)

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes

Catering facilities: 

A cafe is situated at the station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform from Station Square
Staffed customer information points Staff present 06:00 to 12:00
Accessible waterproof waiting facilities  No
 

Station: Pye Corner

Address: 

Western Valley Road, Pye Corner NP10 9DS

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Pyle

Address: 

Beach Road, Pyle CF33 6AR

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff) from Beach Road. Step free access to Platform 2 (to Swansea) from Bryn-yr-Orsaf and the car park. Access between the platforms is via a footbridge with ramps

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Cardiff) from Beach Road. Step free access to Platform 2 (to Swansea) from Bryn-yr-Orsaf and the car park. Access between the platforms is via a footbridge with ramps
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Quakers Yard

Address: 

Station Road, Edwardsville CF46 5NJ

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform via a steep footpath with handrail

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Abercynon

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a steep footpath with handrail
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Radyr

Address: 

Station Road, Radyr, Cardiff CF4 8AA

Step free access category: 

A

Summary of accessibility: 

Step free access to all platforms via a footbridge with ramps and lifts

Number of platforms: 

3

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:30 to 13:00

Saturday: 08:30 to 15:00

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

Yes

Tactile Paving

Yes

Level of platform accessibility Step free access to all platforms via a footbridge with ramps and lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Rhiwbina

Address: 

Pen y Dre, Rhiwbina, Cardiff CF14 6EP

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform an end of platform ramp

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandaff

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform an end of platform ramp
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Rhoose Cardiff International Airport

Address: 

Torbay Terrace, Rhoose CF62 3HB

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff). Step free access to Platform 2 (to Bridgend). Access between the platforms is via the level crossing

Number of platforms:

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

Unknown

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Auto announcements

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Cardiff). Step free access to Platform 2 (to Bridgend). Access between the platforms is via the level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Rhosneigr

Address: 

Station Road, Rhosneigr LL64 5QZ

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Chester) via a narrow lane and gate from Station Road. Step free access to Platform 2 (to Holyhead) via a narrow lane and gate from Station Road. There is no suitable access between both platforms as there is no pavement beneath the railway bridge on Station Road. A Harrington Hump is located on both platforms

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Holyhead

Car park: 

No - one drop off space

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

Yes - at the top of the access lane to each platform

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters and benches

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Chester) via a narrow lane and gate from Station Road. Step free access to Platform 2 (to Holyhead) via a narrow lane and gate from Station Road. There is no suitable access between both platforms as there is no pavement beneath the railway bridge on Station Road. A Harrington Hump is located on both platforms
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Rhyl

Address: 

Bodfor Street, Rhyl, Denbighshire, LL18 1AT

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Chester). Step free access to Platform 2 (to Holyhead) via a footbridge with lifts

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:20 to 19:20

Saturday: 07:00 to 20:00

Sunday: 09:15 to 16:45

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes - 1x cash and card accessible during opening hours and 1x card only accessible at all times

Availability of station staff to assist: 

Monday to Saturday: 06:30 to 21:14

Sunday: 10:30 to 18:30

Passenger Assist meeting point: 

Please advise station staff at the Booking Office or the Customer Services on Platform 1 during opening hours upon arrival

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in the waiting room and on both platforms

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes. All toilet facilities are open from Monday to Saturday: 06:30 to 22:14 and Sunday: 10:30 to 18:30

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Chester). Step free access to Platform 2 (to Holyhead) via a footbridge with lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Rhymney

Address: 

The Terrace, Rhymney NP2 5LW

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Risca and Pontymister

Address: 

Station Approach, off Park Road, Risca, Caerphilly County NP11 6BB

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Ebbw Vale) from the car park. Access to Platform 2 (to Cardiff) is via Mill Street, however this involves a long detour.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Newport

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Ebbw Vale) from the car park. Access to Platform 2 (to Cardiff) is via Mill Street, however this involves a long detour.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Rogerstone

Address: 

Lily Way, Rogerstone NP10 9LG

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from the car park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Roman Bridge

Address: 

Roman Bridge LL25 0JE

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform via a gate leading from a narrow country road

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Dolwyddelan or Blaenau Ffestiniog

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform via a gate leading from a narrow country road
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Ruabon

Address: 

Station Road, Ruabon LL14 6DL

Step free access category: 

B3

Summary of accessibility: 

Access to Platform 1 (to Chester) is via a footbridge with 52 steps. Step free access to Platform 2 (to Wrexham) from the station entrance

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Wrexham General

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes, three

Accessible set-down and pick-up point: 

Yes in front of the station

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Access to Platform 1 (to Chester) is via a footbridge with 52 steps.  Step free access to Platform 2 (to Wrexham) from the station entrance
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Runcorn East

Address: 

Barnfield Avenue, Runcorn WA7 6EP

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient. Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient. Access between both platforms is via a footbridge

Number of platforms:

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Runcorn or Warrington Bank Quay

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 07:00 to 12:00

Sunday: 08:00 to 13:15

Induction loops: 

No

Low level serving counter: 

Yes, lowered but not adjustable

Ticket vending machine: 

Yes, card only

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.  Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient. Access between both platforms is via a footbridge
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Sarn

Address: 

Heol Persondy, Sarn CF32 9RL

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform from the car park via a ramp with a moderate gradient

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park via a ramp with a moderate gradient
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Saundersfoot

Address: 

Saundersfoot SA69 9BG

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform. Wheelchair users, mobility scooter users and customers with reduced mobility may find the approach road difficult to negotiate due to an uneven surface

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Narberth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform. Wheelchair users, mobility scooter users and customers with reduced mobility may find the approach road difficult to negotiate due to an uneven surface
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Severn Tunnel Junction

Address: 

Station Road, Rogiet NP26 3SP

Step free access category: 

A

Summary of accessibility: 

Step free access to all platforms via a footbridge with ramps

Number of platforms: 

4

Ramp to board or alight the train:

Provided by the conductor on the train

Car park:

Yes

Designated disabled parking:

Yes

Accessible set-down and pick-up point:

No

Ticket office:

Yes

Opening hours:

0630 to 1030 Monday to Friday

Induction loops:

Yes

Low level serving counter:

No

Ticket vending machine:

No

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

No

Wheelchair availability:

No

Automatic doors:

No

Visual train service information:

Digital screens are situated on the platforms

Audio platform announcements:

Yes. Text to speech audio facility

Help Point:

No

Seating:

Available in the waiting shelters

Toilets:

Yes

The accessible toilet facilities are open 0630 Monday to Friday

Catering facilities:

There are no catering facilities at this station

Secure Station status:

Yes

 

Station: Shotton Low Level 

Address: 

Alexandra Street, Shotton, CH5 1DJ

Step free access category: 

B3

Summary of accessibility: 

This station serves destinations between Chester and Holyhead. Access to Platform 1 (to Chester) is via a footbridge. Step free access to Platform 2 (to Holyhead) via a ramp with handrails from Alexandra Road. Access between the platforms is via a footbridge

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Chester

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes - 2x card only

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility This station serves destinations between Chester and Holyhead. Access to Platform 1 (to Chester) is via a footbridge. Step free access to Platform 2 (to Holyhead) via a ramp with handrails from Alexandra Road. Access between the platforms is via a footbridge
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Shotton High Level

Address: 

Chester Road West, Shotton CH5 1BX

Step free access category: 

B2

Summary of accessibility: 

This station serves destinations on the Wrexham to Bidston Line. Step free access to both Platforms 3 (to Bidston) and Platform 4 (to Wrexham) via ramps from Chester Road West, however both have steep gradients with handrails. The ramp to Platform 3 can also be accessed from the station car park

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Chester

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 07:30 to 12:30

Saturday: 08:45 to 13:45

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes - 1x card only

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters and on the platform

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility This station serves destinations on the Wrexham to Bidston Line. Step free access to both Platforms 3 (to Bidston) and Platform 4 (to Wrexham) via ramps from Chester Road West, however both have steep gradients with handrails. The ramp to Platform 3 can also be accessed from the station car park
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Shrewsbury

Address: 

Castle Foregate, Shrewsbury SY1 2DQ

Step free access category: 

A

Summary of accessibility: 

Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers

Number of platforms: 

5

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes, five

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 05:20 to 20:40

Saturday: 05:20 to 19:30

Sunday: 07:30 to 19:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

Yes

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Customer Service desk on Platform 4

Seating: 

Available in the waiting rooms on Platforms 3 and 4 and on platforms

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR)

Yes. All toilet facilities are open Monday to Saturday 05:00 to 01:00, Sunday 07:00 to 00:45

Catering facilities: 

A cafe is situated on Platform 4

Secure Station status

Yes

Tactile Paving

Yes

Level of platform accessibility Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers
Staffed customer information points Yes
Accessible waterproof waiting facilities  No
 

Station: Skewen

Address: 

Station Road, Skewen SA10 6HF

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Swansea) and Platform 2 (to Cardiff) from Station Road via ramps with handrails

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Not owned by Transport for Wales

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Swansea) and Platform 2 (to Cardiff) from Station Road via ramps with handrails
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Sugar Loaf

Address: 

Llanwrtyd Wells, LD5 4TE

Step free access category: 

C

Summary of accessibility: 

Access to the platform is via a gate and 24 wooden steps

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Llandovery

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR)

No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Access to the platform is via a gate and 24 wooden steps
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Swansea

Address: 

High Street, Swansea SA1 1NU

Step free access category: 

A

Summary of accessibility: 

Step free access to all platforms

Number of platforms: 

4

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes, at the front for high sides vehicles only

Accessible set-down and pick-up point: 

Yes

Ticket office: 

Yes

Opening hours: 

0515 to 2000 Monday to Friday

0615 to 2000 Saturday

0800 to 2000 Sunday

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

Yes - Customer Service desk in the concourse

Wheelchair availability: 

Yes

Automatic doors: 

Yes, for waiting rooms and ticket office

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Customer Service desk 

Seating: 

Available in concourse and on Platforms 1, 2 and 3

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility Yes
National Key Scheme Toilet (RADAR) Yes. All toilet facilities are open 0330 to 0100 Monday to Friday, 0300 to 0030 Saturday and 0700 to 0000 Sunday

Catering facilities: 

A cafe is situated in the main concourse

Secure Station status

Yes

Tactile Paving

No

Level of platform accessibility Step free access to all platforms
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Taffs Well

Address: 

Cardiff Road, Taffs Well CF15 7PE

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff) from the car park. Step free access to Platform 2 (to Pontypridd) via a lane from Cardiff Road. Access between the platforms is via a footbridge

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Radyr

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

No

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Cardiff) from the car park. Step free access to Platform 2 (to Pontypridd) via a lane from Cardiff Road. Access between the platforms is via a footbridge
Staffed customer information points Yes. 07:30 - 09:45
Accessible waterproof waiting facilities  No

Station: Tal y Cafn

Address: 

Talycafn, LL28 5RR

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform via a gate and an end of platform ramp from the main road. A Harrington Hump is situated on the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Llandudno Junction

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform via a gate and an end of platform ramp from the main road. A Harrington Hump is situated on the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No
 

Station: Talsarnau

Address: 

Station Road, Talsarnau LL47 6UA

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform from the car park and an end of platform ramp. A Harrington Hump is located on the platform

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the car park and an end of platform ramp.  A Harrington Hump is located on the platform
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Talybont

Address: 

Ffordd Glan Mor, Talybont LL43 2AQ

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform via a ramp with handrails and a shallow gradient.

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Barmouth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a ramp with handrails and a shallow gradient.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Tenby

Address: 

Station Road, Tenby SA70 7JY

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Pembroke Dock) from the car park. Access to Platform 2 (to Carmarthen) is via an end of platform ramp and a foot crossing across the railway.

Number of platforms: 

2

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Penally

Car park:

Yes

Designated disabled parking:

Yes

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Ticket vending machine:

Yes

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

No

Wheelchair availability:

No

Automatic doors:

No

Visual train service information:

Digital screens are situated on the platforms

Audio platform announcements:

Yes. Text to speech audio facility

Help Point:

No

Seating:

Available in the waiting shelter and under canopy

Toilets:

There are no toilet facilities at this station

Catering facilities:

There are no catering facilities at this station

Secure Station status:

Yes

Station: Tir-Phil

Address: 

Station Terrace, Tir-Phil NP24 6EL

Step free access category: 

B3

Summary of accessibility: 

Step free access to Platform 1 (to Rhymney) via a ramp with handrails. Step free access to Platform 2 (to Cardiff) from the station entrance which is located on a steep hill and busy road. Access between the platforms is via the roadbridge and a steep hill

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Pontlottyn

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Rhymney) via a ramp with handrails. Step free access to Platform 2 (to Cardiff) from the station entrance which is located on a steep hill and busy road. Access between the platforms is via the roadbridge and a steep hill
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Ton Pentre

Address: 

Ystrad Road, Ton Pentre CF41 7PN

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from the station entrance

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Treorchy

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from the station entrance
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Tondu

Address: 

Station Approach, Tondu CF32 9DR

Step free access category: 

B2

Summary of accessibility: 

A pavement with a raised kerb restricts access from the car park to the platform for wheelchair and mobility scooter users.

Number of platforms: 

1

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Sarn

Car park:

Yes

Designated disabled parking:

Yes - re-lining required

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Ticket vending machine:

No

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

No

Wheelchair availability:

No

Automatic doors:

No

Visual train service information:

A digital screen is situated on the platform

Audio platform announcements:

Yes. Text to speech audio facility

Help Point:

No

Seating:

Available in the waiting shelters

Toilets:

There are no toilet facilities at this station

Catering facilities:

There are no catering facilities at this station

Station: Tonfanau

Address: 

Tonfanu Road, Tonfanau LL36 8LP

Step free access category: 

B2

Summary of accessibility: 

Access to the platform is via a narrow gate, a foot-crossing across the railway, a narrow gate and an end of platform ramp

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Aberdovey

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Access to the platform is via a narrow gate, a foot-crossing across the railway, a narrow gate and an end of platform ramp
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Tonypandy

Address: 

Trealaw Road, Tonypandy CF40 2TU

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform from Trealaw Road via a steep ramp with handrails. Steps are also available

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Dinas Rhondda or Porth

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform from Trealaw Road via a steep ramp with handrails. Steps are also available
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Trefforest

Address: 

Park Street, Trefforest CF37 1SL

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient. Step free access to Platform 2 (to Pontypridd) from the car park. Access between the platforms is via a footbridge with steps

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Pontypridd

Car park: 

Yes

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:00 to 18:00

Saturday: 08:00 to 14:30

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient. Step free access to Platform 2 (to Pontypridd) from the car park.  Access between the platforms is via a footbridge with steps
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Trefforest Estate

Address: 

Willowford Road, Trefforest Estate CF38 1SG

Step free access category: 

C

Summary of accessibility: 

Access to the platforms is via stairs with 29 steps

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Radyr or Pontypridd

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, one

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Access to the platforms is via stairs with 29 steps
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Trehafod

Address: 

Station Approach, Trehafod CF37 2LL

Step free access category: 

B3

Summary of accessibility: 

Access to Platform 1 (to Treherbert) is via the subway and steps. Access to Platform 2 (to Pontypridd) is via the subway and steps although a footpath with a steep gradient connects the rear of the platform to Bridge Street.

Number of platforms: 

2

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Pontypridd

Car park:

Yes

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: No
Low level serving counter: No

Ticket vending machine:

Yes, one

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

Digital screens are situated on the platforms

Audio platform announcements:

Yes. Text to speech audio facility

Help Point:

No

Seating:

Available in the waiting shelters

Toilets:

There are no toilet facilities at this station

Baby changing facility: No
Changing Places facility: No
National Key Scheme Toilet (RADAR): No

Catering facilities:

There are no catering facilities at this station

Secure Station status: No
Tactile Paving: No
Level of platform accessibility: Access to Platform 1 (to Treherbert) is via the subway and steps. Access to Platform 2 (to Pontypridd) is via the subway and steps although a footpath with a steep gradient connects the rear of the platform to Bridge Street
Staffed customer information points: No

Station: Treherbert

Address: 

Station Street, Treherbert CF42 5HU

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform via an end of platform ramp

Number of platforms: 

1

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Treorchy

Car park:

Yes

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: No
Low level serving counter: No

Ticket vending machine:

Yes, one

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

A digital screen is situated on the platform

Audio platform announcements:

No

Help point:

Yes

Seating:

Available in the waiting shelter

Toilets:

There are no toilet facilities at this station

Baby changing facility: No
Changing Places facility: No
National Key Scheme Toilet (RADAR): No

Catering facilities:

There are no catering facilities at this station

Secure Station status: No
Tactile Paving: Yes
Level of platform accessibility: Step free access to the platform via an end of platform ramp
Staffed customer information points: No

Station: Treorchy

Address: 

Station Road, Treorchy CF42 6UE

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform from the car park. Step free access is also available from Station Road via a ramp with a steep gradient

Number of platforms: 

1

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:  

Car park:

Yes

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: No

Ticket vending machine:

Yes, one

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

A digital screen is situated on the platform

Audio platform announcements:

Yes. Text to speech audio facility

Help point:

No

Seating:

Available in the waiting shelters

Toilets:

There are no toilet facilities at this station

Baby changing facility: No
Changing Places facility: No
National Key Scheme Toilet (RADAR): No

Catering facilities:

There are no catering facilities at this station

Secure Station status: No
Tactile Paving: No
Level of platform accessibility: Step free access to the platform from the car park. Step free access is also available from Station Road via a ramp with a steep gradient
Staffed customer information points: No

Station: Troedyrhiw

Address: 

Station Terrace, Troedyrhiw CF48 4DY

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform from Bridge Street via a ramp with handrails but a steep gradient.

Number of platforms: 

1

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

 

Car park:

No

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: No
Low level serving counter: No

Ticket vending machine:

Yes, one

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

A digital screen is situated on the platform

Audio platform announcements:

Yes. Text to speech audio facility

Help Point:

Yes

Seating:

Available in the waiting shelter

Toilets:

There are no toilet facilities at this station

Baby changing facility: No
Changing Places facility: No
National Key Scheme Toilet (RADAR): No

Catering facilities:

There are no catering facilities at this station

Secure Station status: No
Tactile Paving: Yes
Level of platform accessibility: Step free access to the platform from Bridge Street via a ramp with handrails but a steep gradient
Staffed customer information points: No

Station: Ty Croes

Address: 

Plas Buan, Ty Croes LL63 5HX

Step free access category: 

B3

Summary of accessibility: 

Step free access to Platform 1 (to Bangor) and to Platform 2 (to Holyhead). Access between the platforms is via the level crossing.

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Holyhead

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Bangor) and to Platform 2 (to Holyhead). Access between the platforms is via the level crossing.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Ty Glas

Address: 

Field Way, Heath, Cardiff CF14 5DL

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform Malvern Drive. Access is also available from Field Way via a footpath, a gated foot-crossing across the railway and an end of platform ramp.

Number of platforms: 

1

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Heath Low Level

Car park:

No

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: Unknown
Low level serving counter: No

Ticket vending machine:

Yes, two

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

A digital screen is situated on the platform

Audio platform announcements:

Yes. Text to speech audio facility

Help point:

Yes

Seating:

Available in the waiting shelter

Toilets:

There are no toilet facilities at this station

Baby changing facility: No
Changing Places facility: No
National Key Scheme Toilet (RADAR): No

Catering facilities:

There are no catering facilities at this station

Secure Station status: No
Tactile Paving: No
Level of platform accessibility: Step free access to the platform Malvern Drive. Access is also available from Field Way via a footpath, a gated foot-crossing across the railway and an end of platform ramp
Staffed customer information points No

Station: Tygwyn

Address: 

Tygwyn LL47 6TF

Step free access category: 

B2

Summary of accessibility: 

Step free access to the platform via a metal gate from the busy main road and an end of platform ramp. There is no pavement on the main road outside the station

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Talsarnau

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelter

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to the platform via a metal gate from the busy main road and an end of platform ramp.  There is no pavement on the main road outside the station
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Tywyn

Address: 

Station Road, Tywyn LL36 9EY

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Machynlleth) via a ramp with handrails and a moderate gradient from the car park. Step free access to Platform 2 (to Pwllheli) via the entrance on Cambrian Road. Access between the platforms is a long detour via Pier Road and Bryn Awel Square.

Number of platforms: 

2

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Barmouth

Car park:

Yes

Designated disabled parking:

Yes

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: No
Low level serving counter: No

Ticket vending machine:

No

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

No

Wheelchair availability:

No

Automatic doors:

No

Visual train service information:

Digital screens are situated on the platforms

Audio platform announcements:

Yes. Pre recorded announcements

Help Point:

No

Seating:

Available in the waiting shelters

Toilets:

There are no toilet facilities at this station

Baby changing facility No
Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities:

There are no catering facilities at this station

Secure station status: No
Tactile paving: Yes
Level of platform accessibility Step free access to Platform 1 (to Machynlleth) via a ramp with handrails and a moderate gradient from the car park. Step free access to Platform 2 (to Pwllheli) via the entrance on Cambrian Road. Access between the platforms is a long detour via Pier Road and Bryn Awel Square.
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Upton

Address: 

Noctorum Avenue, Upton CH43 9RY

Step free access category: 

B3

Summary of accessibility: 

Access to Platform 1 (to Bidston) is via a ramp with steps that is not suitable for wheelchair or mobility scooter users. Step free access to Platform 2 (to Wrexham) via a ramp with handrails and a steep gradient. Access between the platforms is via a roadbridge.

Number of platforms: 

2

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Leasowe (Merseyrail)

Car park:

No

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: No
Low level serving counter: No

Ticket vending machine:

No

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

Digital screens are situated on the platforms

Audio platform announcements:

Yes. Text to speech audio facility

Help Point:

No

Seating:

Available in the waiting shelters

Toilets:

There are no toilet facilities at this station

Baby changing facility No
Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities:

There are no catering facilities at this station

Secure Station status No
Tactile Paving Yes
Level of platform accessibility Access to Platform 1 (to Bidston) is via a ramp with steps that is not suitable for wheelchair or mobility scooter users. Step free access to Platform 2 (to Wrexham) via a ramp with handrails and a steep gradient. Access between the platforms is via a roadbridge.
Staffed customer information points No
Accessible waterproof waiting facilities No

Station: Valley

Address: 

Station Road, Valley LL65 3EW

Step free access category: 

B2

Summary of accessibility: 

Access to Platform 1 (to Chester) is via the station car park and a wooden gate that opens outwards. Step free access to Platform 2 (to Holyhead) is via a metal gate that opens inwards and end of platform ramp off Station Road next to the level crossing. A Harrington Hump is situated on Platform 1

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Holyhead

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available under the canopy on platform 1, and in the waiting shelter on platform 2

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Access to Platform 1 (to Chester) is via the station car park and a wooden gate that opens outwards. Step free access to Platform 2 (to Holyhead) is via a metal gate that opens inwards and end of platform ramp off Station Road next to the level crossing. A Harrington Hump is situated on Platform 1
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Waungron Park

Address: 

Waungron Road, Fairwater CF5 2BN

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Radyr) and Platform 2 (to Cardiff) from Waungron Road via ramps with handrails and a steep gradient. Access between the platforms is via the ramps and beneath the railway bridge on Waungron Road.

Number of platforms: 

2

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Radyr or Cardiff Central

Car park:

No

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: No
Low level serving counter: No

Ticket vending machine:

No

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

Digital screens are situated on the platforms

Audio platform announcements:

Yes. Text to speech audio facility

Help point:

No

Seating:

Available in the waiting shelters

Toilets:

There are no toilet facilities at this station

Baby changing facility: No
Changing Places facility: No
National Key Scheme Toilet (RADAR): No

Catering facilities:

There are no catering facilities at this station

Secure Station status: No
Tactile Paving: No
Level of platform accessibility: Step free access to Platform 1 (to Radyr) and Platform 2 (to Cardiff) from Waungron Road via ramps with handrails and a steep gradient. Access between the platforms is via the ramps and beneath the railway bridge on Waungron Road
Staffed customer information points: No

Station: Welshpool

Address: 

Welshpool, SY21 7AZ

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platforms 1 (to Shrewsbury) and Platform 2 (to Aberystwyth and Pwllheli) from the car park via a long footbridge with ramps and handrails.

Number of platforms: 

2

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Shrewsbury

Car park:

Yes

Designated disabled parking:

Yes

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: No
Low level serving counter: No

Ticket vending machine:

Yes

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

Digital screens are situated on the platforms

Audio platform announcements:

Yes. Text to speech audio facility

Help Point:

Yes

Seating:

Available in the waiting shelters

Toilets:

There are no toilet facilities at this station

Catering facilities:

There are no catering facilities at this station

Secure Station status No
Tactile Paving No
Level of platform accessibility Step free access to Platforms 1 (to Shrewsbury) and Platform 2 (to Aberystwyth and Pwllheli) from the car park via a long footbridge with ramps and handrails.
Staffed customer information points No
Accessible waterproof waiting facilities No

Station: Wem

Address: 

Aston Road, Wem SY4 5AZ

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Crewe) from the car park and main road. Step free access to Platform 2 (to Shrewsbury) from Aston Road. Access between the platforms is via the level crossing

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Shrewsbury

Car park: 

Yes

Designated disabled parking: 

Yes, one

Accessible set-down and pick-up point: 

Yes in car park

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Crewe) from the car park and main road. Step free access to Platform 2 (to Shrewsbury) from Aston Road. Access between the platforms is via the level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Whitchurch (Cardiff)

Address: 

Pen y Dre, Rhiwbina, Cardiff CF14 1BP

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform from Pen y Dre

Number of platforms: 

1

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Llandaff

Car park:

No

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

No

Opening hours: N/A
Induction loops: Unknown
Low level serving counter: No

Ticket vending machine:

Yes

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

A digital screen is situated on the platform

Audio platform announcements:

Yes. Text to speech audio facility

Help point:

Yes

Seating:

Available in the waiting shelter

Toilets:

There are no toilet facilities at this station

Baby changing facilities:

No

Changing places facility:

No

National Key Scheme Toilet (RADAR):

No

Catering facilities:

There are no catering facilities at this station

Secure station status:

No

Tactile Paving: No
Level of platform accessibility: Step free access to the platform from Pen y Dre
Staffed customer information points: No

Station: Whitchurch (Shropshire)

Address: 

Aston Road, Wem SY4 5AZ

Step free access category: 

B3

Summary of accessibility: 

Access to Platform 1 (to Shrewsbury) is via a footbridge with 44 steps. Step free access to Platform 2 (to Crewe) from the station car park. Access between the platforms is via the footbridge

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Crewe

Car park: 

Yes

Designated disabled parking: 

Yes, two

Accessible set-down and pick-up point: 

Yes

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Access to Platform 1 (to Shrewsbury) is via a footbridge with 44 steps. Step free access to Platform 2 (to Crewe) from the station car park. Access between the platforms is via the footbridge
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Whitland

Address: 

St John’s Street, Whitland SA34 0AP

Step free access category: 

B1

Summary of accessibility: 

Step free access to Platform 1 (to Carmarthen) from the main road.  Step free access to Platform 2 (to Pembroke Dock, Milford Haven and Fishguard Harbour) from Station Road. Access between the platforms is via the level crossing

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by station staff or the conductor on the train

Nearest fully accessible station: 

Carmarthen

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes on P1

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available under the canopy on platform 1, and in the waiting shelter on platform 2

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Carmarthen) from the main road.  Step free access to Platform 2 (to Pembroke Dock, Milford Haven and Fishguard Harbour) from Station Road. Access between the platforms is via the level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Wildmill

Address: 

Wildmill Lane, Wildmill CF31 1RW

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform via a footpath with moderate gradient from Litchard Terrace.

Number of platforms: 

1

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Sarn

Car park:

No

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Ticket vending machine:

No - removed due to vandalism

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

No

Wheelchair availability:

No

Automatic doors:

No

Visual train service information:

A digital screen is situated on the platform

Audio platform announcements:

Yes. Text to speech audio facility

Help Point:

No

Seating:

Available in the waiting shelters

Toilets:

There are no toilet facilities at this station

Catering facilities:

There are no catering facilities at this station

 

Station: Wrenbury

Address: 

Station Road, Wrenbury CW5 8EX

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Crewe) via a short ramp with handrails from Station Road. Step free access to Platform 2 (to Shrewsbury) from Station Road. Access between the platforms is via the level crossing

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Crewe

Car park: 

No

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

No

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

No

Level of platform accessibility Step free access to Platform 1 (to Crewe) via a short ramp with handrails from Station Road. Step free access to Platform 2 (to Shrewsbury) from Station Road. Access between the platforms is via the level crossing
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Wrexham Central

Address: 

Island Green Retail Park, Wrexham, LL13 7LW

Step free access category: 

A

Summary of accessibility: 

Step free access to the platform from the Retail Park

Number of platforms: 

1

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes. Managed by 3rd party (Island Green)

Designated disabled parking: 

Yes, two

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes - 1x card only

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

A digital screen is situated on the platform

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

No

Seating: 

Available on the platform beneath the canopy

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to the platform from the Retail Park
Staffed customer information points No
Accessible waterproof waiting facilities  No

Station: Wrexham General

Address: 

Station Approach, Regent Street, Wrexham LL11 2AA

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate. Step free access to Platform 2 (to Chester), Platform 3 and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts

Number of platforms: 

3

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

 

Car park: 

Yes, APCOA

Designated disabled parking: 

Yes

Accessible set-down and pick-up point: 

No

Ticket office: 

Yes

Opening hours: 

Monday to Friday: 06:15 to 19:15

Saturday: 06:45 to 19:45

Sunday: 11:30 to 19:00

Induction loops: 

Yes

Low level serving counter: 

Yes

Ticket vending machine: 

Yes - 1x cash and card, 1x card only

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

Yes

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Pre recorded announcements

Help Point: 

Yes

Seating: 

Available on the platforms beneath the canopies

Toilets: 

Yes

Baby changing facility

Yes

Changing Places facility No
National Key Scheme Toilet (RADAR) Yes. All toilet facilities are open Monday to Friday 06:15 to 19:15, Saturday 06:45 to 19:45 and Sunday 11:30 to 19:00

Catering facilities: 

A cafe is situated on Platform 1

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate. Step free access to Platform 2 (to Chester), Platform 3 and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts
Staffed customer information points Yes
Accessible waterproof waiting facilities  No

Station: Ynyswen

Address: 

Ynyswen Road, Ynyswen CF42 6EG

Step free access category: 

B1

Summary of accessibility: 

Step free access to the platform via a ramp with a shallow gradient from the main road

Number of platforms: 

1

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Trerochy

Car park:

No 

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: No
Low level serving counter: No

Ticket vending machine:

Yes, one

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

A digital screen is situated on the platform

Audio platform announcements:

Yes. Text to speech audio facility

Help point:

No

Seating:

Available in the waiting shelter

Toilets:

There are no toilet facilities at this station

Baby changing facility: No
Changing Places facility: No
National Key Scheme Toilet (RADAR): No

Catering facilities:

There are no catering facilities at this station

Secure Station status: No
Tactile Paving: Yes
Level of platform accessibility: Step free access to the platform via a ramp with a shallow gradient from the main road
Staffed customer information points: No

Station: Yorton

Address: 

Station Road, Yorton SY4 3EP

Step free access category: 

B3

Summary of accessibility: 

Platform 1 (to Crewe) is accessed by a footpath with two flights of stairs. Step free access to Platform 2 (to Shrewsbury) via a ramp with a shallow gradient and handrails from the station entrance. Access between the platforms involves a long detour via Wayside on a narrow country lane with no pavement. A Harrington Hump is situated on Platform 1

Number of platforms: 

2

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:

Shrewsbury

Car park:

Yes

Designated disabled parking:

No

Accessible set-down and pick-up point:

No

Ticket office:

There is no ticket office at this station

Opening hours: N/A
Induction loops: No
Low level serving counter: No

Ticket vending machine:

No

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

Digital screens are situated on the platforms

Audio platform announcements:

Yes. Text to speech audio facility

Help Point:

No

Seating:

Available in the waiting room on Platform 1 and waiting shelter on Platform 2

Toilets:

There are no toilet facilities at this station

Baby changing facility No
Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities:

There are no catering facilities at this station

Secure Station status No
Tactile Paving No
Level of platform accessibility Platform 1 (to Crewe) is accessed by a footpath with two flights of stairs. Step free access to Platform 2 (to Shrewsbury) via a ramp with a shallow gradient and handrails from the station entrance. Access between the platforms involves a long detour via Wayside on a narrow country lane with no pavement. A Harrington Hump is situated on Platform 1
Staffed customer information points No
Accessible waterproof waiting facilities No

Station: Ystrad Mynach

Address: 

Nelson Road, Ystrad Mynach CF82 7BP

Step free access category: 

A

Summary of accessibility: 

Step free access to Platform 1 (to Cardiff) via a footbridge with lifts. Step free access to Platform 2 (to Rhymney) from the car park.

Number of platforms: 

2

Ramp to board or alight the train:

Provided by the conductor on the train

Nearest fully accessible station:  

Car park:

Yes

Designated disabled parking:

Yes

Accessible set-down and pick-up point:

No

Ticket office:

Yes

Opening hours:

Monday to Friday: 06:30 to 13:00

Saturday: 08:00 to 14:30

Induction loops: Yes
Low level serving counter: Yes

Ticket vending machine:

Yes, two

Availability of station staff to assist:

Assistance is provided by the conductor on the train

Passenger Assist meeting point:

None

Wheelchair availability:

None

Automatic doors:

None

Visual train service information:

Digital screens are situated on the platforms

Audio platform announcements:

No

Help point:

Yes

Seating:

Available in the waiting shelters

Toilets:

There are no toilet facilities at this station

Baby changing facility: No
Changing Places facility: No
National Key Scheme Toilet (RADAR): No

Catering facilities:

There are no catering facilities at this station

Secure Station status: No
Tactile Paving: No
Level of platform accessibility: Step free access to Platform 1 (to Cardiff) via a footbridge with lifts.  Step free access to Platform 2 (to Rhymney) from the car park
Staffed customer information points: Yes, ticket office

Station: Ystrad Rhondda

Address: 

Brook Street, Ystrad Rhondda CF41 7SR

Step free access category: 

B2

Summary of accessibility: 

Step free access to Platform 1 (to Pontypridd) via the pavement in the car park. Access to Platform 2 (to Trehbert) is via the footbridge or a long detour via footpath with ramps from Brook Street. The footpath has a restricted entrance and is not suitable for wheelchair or mobility scooter users

Number of platforms: 

2

Ramp to board or alight the train: 

Provided by the conductor on the train

Nearest fully accessible station: 

Treorchy

Car park: 

Yes. Managed by the Local Authority

Designated disabled parking: 

No

Accessible set-down and pick-up point: 

No

Ticket office: 

There is no ticket office at this station

Opening hours: 

N/A

Induction loops: 

No

Low level serving counter: 

No

Ticket vending machine: 

Yes, two

Availability of station staff to assist: 

Assistance is provided by the conductor on the train

Passenger Assist meeting point: 

None

Wheelchair availability: 

None

Automatic doors: 

None

Visual train service information: 

Digital screens are situated on the platforms

Audio platform announcements: 

Yes. Text to speech audio facility

Help Point: 

Yes

Seating: 

Available in the waiting shelters

Toilets: 

There are no toilet facilities at this station

Baby changing facility

No

Changing Places facility No
National Key Scheme Toilet (RADAR) No

Catering facilities: 

There are no catering facilities at this station

Secure Station status

No

Tactile Paving

Yes

Level of platform accessibility Step free access to Platform 1 (to Pontypridd) via the pavement in the car park. Access to Platform 2 (to Trehbert) is via the footbridge or a long detour via footpath with ramps from Brook Street. The footpath has a restricted entrance and is not suitable for wheelchair or mobility scooter users
Staffed customer information points No
Accessible waterproof waiting facilities  No

Our Making Rail Accessible: Helping Older and Disabled Passengers guide lists all our stations and explains what facilities are available, including staffing hours, toilets and information screens.

This webpage provides information about our current arrangements for helping disabled and older passengers travel on our trains including details about our facilities at stations. It also provides useful contact details and information that you may need for planning your journeys.

It also contains information about the accessibility of all current stations on our network. The station accessibility categorisation has been determined by RDG (Rail Delivery Group) and explains what level of access can be found at each station. Please see below for more information on each category.

More information on how we work with other organisations, our policies and accessibility on our network can be found in our Accessible Travel Policy.

The information on this page is accurate as of 15th June 2023.
We update this information in accordance with any changes.

  • Assisted travel for passengers

    • For assistance in arranging assisted travel and planning your journey
      • Call our Assisted Travel team: 03330 050 501
      • Next Generation Text service 18001 033 30 050 501 (for people with hearing and speech difficulties)
      • The Assisted Travel team is available every day except 25 and 26 December from 08:00 to 20:00
      • Visit our webpage
  • Station accessibility categorisation

    • Category A

    • The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.
    • Category B

    • The station does not meet category A, but has step-free access to either all platforms or at least one platform. In some cases, the station may be usable for some disabled and older people, but in others major barriers may exist which are likely to restrict the ability of some disabled or older people to use the station. This may include long or steep ramps, access between platforms that may be via the street, and there may not be step-free access to or between all station areas.
    • Category B1. 

    • Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. This station does not meet the A criteria, but has step-free access (to all platforms) likely to be usable by many people with reduced mobility. Access may be via ramps, up to 1:10 gradient (any length). Short end-of-platform ramps may be up to 1:7.
    •  
    • Access between platforms may be via the street, no more than 400m. Access via level crossings is permitted (if full barrier). Access routes may be via car parks, or short access roads without pavements, but otherwise routes via the street must include a pavement. Additional entrances/ walking routes not meeting the A1 or A2 criteria are permitted, providing the additional walking distance to avoid these is no more than 400m.
    • Category B2. 

    • Some step-free access to all platforms- please check details. This station has step-free access to all platforms, but major barriers exist which are likely to restrict the ability of some people to use the station. Step-free routes do not meet the A or B1 criteria (e.g. long ramps steeper than 1:10, or the step-free route between platforms is greater than 400m). Any station with an ungated or half-barrier level crossing between platforms is in B2 or lower.
    •  
    • Any station where step-free access is only available at certain times, or only to certain passengers, is in B2 or lower (e.g. because lifts are unavailable when the station is unstaffed) for example, if the step-free entrance opening times depend on staff presence at the station.
    • Category B3. 

    • Some step-free access, may be in one direction only - please check details. This station has step-free access to fewer than the total number of platforms.
    • Category C.

    • This station does not have step-free access to any platform.

 

Changing Places

1/4 million disabled people cannot use the standard accessible toilets. Changing Places toilets have more space and the right equipment, including a changing bench and hoist.

Changing places information