Due to a fault on a train between Crewe (CRE) and Shrewsbury (SHR):
Services may be delayed by up to 60 minutes.
Services may be cancelled in both directions between Crewe (CRE) and Shrewsbury (SHR).
We expect the incident to last until 07:21 and disruption to services is expected until 08:00.
Please check back here for more information shortly. We apologise for the disruption caused to your journey.
Alternative Travel Options:
We have organised limited road transport to run between Crewe and Shrewsbury to assist customers to complete journeys where possible at no extra cost. These will arrive at approximately 07:20, and is provided by Keanes Coaches.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Your ticket can be used on the following services to help you complete your journey, listed below at no extra cost:
- West Midlands Railway - 0540 Shrewsbury to Birmingham New Street
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
