Train accessibility

A new fleet of trains will gradually be introduced between now and December 2022. Details will be included within this webpage as and when each type of train is refurbished or withdrawn and replaced.

Making Rail Accessible: A guide to our fleet of trains | Open as PDF

Making Rail Accessible: A guide to our fleet of trains | Open as Word Doc

Alternatively, you can access the info below

 

Assisted travel team

Our Assisted Travel Team can provide advice, book assistance and arrange tickets for your journey, regardless of train operator. They can be contacted on 033 300 50 501 between 8am and 8pm every day except Christmas Day. The Next Generation Text service number for people with hearing and speech difficulties is 18001 033 300 50 501.

 

Assistance during your journey

Should you require assistance with boarding and alighting the train, this will be provided by the conductor on the train or by station staff where staff are present. Details of which stations have staff and the times they are available to assist can be found in our booklet ‘Making Rail Accessible - helping older and disabled passengers.’

 

Wheelchairs and powered mobility scooters on trains

We can accommodate wheelchairs and powered mobility scooters with dimensions of up to 700mm x 1200mm (including footplates), with a turning radius of 900mm, and a maximum combined weight (wheelchair and passenger) of 300kg. Please check the dimensions of your wheelchair and powered mobility scooter before travel to avoid disappointment if they cannot be carried on the train.

 

Services between Holyhead, Manchester and Cardiff in both directions

Please note that some services on these routes are operated by traditional engine and coaches and do not have wheelchair-accessible toilets. They also have doors that have to be opened manually. The Assisted Travel team can tell you which services are operated by these trains. If the train you want does not have an accessible toilet, the Assisted Travel team will tell you this when you book and can suggest alternative services for you.

 

  • Class 142

    • Transport for Wales - Class 142
    • These two-carriage diesel trains operate on the Cardiff Valleys network and local services in South Wales. There are 15 of these in the fleet. These trains have one on-board standard toilet but no accessible toilets. They have two wheelchair spaces, on-board ramps, a public address system, fold-down seats, and push-button doors. They were built between 1985-1987. These trains will be removed from service in 2020.
    • Type of train
      Two carriage diesel train
      Year built
      1985 to 1987
      Number in fleet
      15
      Seating capacity
      102 + 6 tip up seats
      Toilets
      1
      Wheelchair accessible toilet
      No
      Wheelchair users’ space
      2
      Priority seating
      No
      Bicycle space
      2
      Bicycle space
      2
      On board facilities
      Public address, access ramp, Wifi and push button doors.
      These trains do not have visual information screens
      Routes operated
      Cardiff Valleys network.
      Cardiff to Swansea and West Wales.
      Cardiff to Ebbw Vale and Cheltenham.
    •  
    • Class 142 | Download PDF version

    • Class 142 | Download Word version

  • Class 143

    • Transport for Wales - Class 143
    • These two-carriage diesel trains operate on the Cardiff Valleys network and local services in South Wales. There are 15 of these in the fleet. These trains have one on-board standard toilet but no accessible toilets. They have two wheelchair spaces, on-board ramps, a public address system, fold-down seats and push button doors. They were built between 1985-1986. These trains will be removed from service in 2020.

      Please be aware that our Class 142 and 143 trains do not feature fully accessible facilities, including toilets. These trains are operating coupled, or joined up with an accessible Class 150 train (accessibility details of Class 150 available below). 

    • Type of train
      Two carriage diesel train
      Year built
      1985 to 1986
      Number in fleet
      15
      Seating capacity
      104 + 6 tip up seats
      Toilets
      1
      Wheelchair accessible toilet
      No
      Wheelchair users’ space
      2
      Priority seating
      No
      Bicycle space
      2
      On board facilities
      Public address, access ramp, Wifi and push button doors.
      These trains do not have visual information screens
      Routes operated
      Cardiff Valleys network.
      Cardiff to Swansea and West Wales.
      Cardiff to Ebbw Vale and Cheltenham.
    •  
    • Class 143 | Download PDF version

    • Class 143 | Download Word version

  • Class 150

    • Transport for Wales - Class 150
    • These two-carriage diesel trains operate on the Cardiff Valleys network and local services in South Wales. There are 36 of these in the fleet. They have two wheelchair spaces, on-board ramps, a public address system and push button doors. These trains are being fitted with one accessible toilet per train and passenger information screens. So far, we have modified 32 of these trains and all will be modified by Summer 2020. They were built in 1987.
    • Type of train
      Two carriage diesel train
      Year built
      1987
      Number in fleet
      36
      Seating capacity
      108 + 6 tip up seats on refurbished fleet. A refurbishment programme is currently in progress and due to be completed in August 2020.
      Toilets
      2
      Wheelchair accessible toilet
      None on the non refurbished fleet.
      1 on refurbished fleet.
      Wheelchair users’ space
      2
      Priority seating
      Yes - on refurbished trains only
      Bicycle space
      2
      On board facilities
      Public address, visual information screens*, access ramp, Wifi, power points* and push button doors.
      *Available on the refurbished fleet.
      Routes operated
      Swansea to Shrewsbury via Llandovery.
      Cardiff to Swansea and West Wales.
      Llandudno Junction to Blaenau Ffestiniog.
      Wrexham to Bidston Line.
      Cardiff Valleys network and Maesteg.
      Cardiff to Ebbw Vale and Cheltenham.
    •  
    • Class 150 | Download PDF version

    • Class 150 | Download Word version

  • Class 153

    • Transport for Wales - Class 153
    • These single-carriage diesel trains operate on the Heart of Wales, West Wales, Conwy Valley, City Line and Cardiff Bay routes. There are 22 of these in the fleet. They have one wheelchair space, onboard ramps, a public address system and push button doors. 13 of these trains are being fitted with one accessible toilet per train and passenger information screens. So far, we have modified 8 of these trains and all will be modified by Summer 2020. They were built in 1987.
    • Type of train
      Single carriage diesel train
      Year built
      1987 / 1988
      Number in fleet
      22
      Seating capacity
      59 on refurbished fleet.
      59 on refurbished fleet.
      72 on non refurbished fleet.
      Fleet refurbishment is currently in progress and due to be completed in August 2020 for 1 units.
      Toilets
      1
      Wheelchair accessible toilet
      None on the non refurbished fleet. 
      1 on the refurbished fleet.
      Wheelchair users’ space
      1 space on the non refurbished fleet
      1 space on the refurbished fleet.
      Priority seating
      6
      Bicycle space
      2
      On board facilities
      Public address, visual information screens*
      Access ramp, Wifi, power points* and push button doors.
      *Available on the refurbished fleet.
      Routes operated
      Swansea to Shrewsbury via Llandovery.
      Cardiff to Swansea and West Wales.
      Llandudno Junction to Blaenau Ffestiniog.
      Coryton to Radyr.
      Cardiff Queen Street to Cardiff Bay.
    •  
    • Class 153 | Download PDF version

    • Class 153 | Download Word version

  • Class 158

    • Transport for Wales - Class 158
    • These two-carriage diesel trains operate long distance services across the network. There are 24 of these in the fleet. These trains have two on-board standard toilets. Although there is one accessible toilet on-board, the maximum door width is 780mm. There are two wheelchair spaces, on-board ramps, a public and automatic address system, baby change facilities and push button doors. They were built between 1989-1992.
    • Type of train
      Two carriage diesel train
      Year built
      L1989 to 1992
      Number in fleet
      L>24
      Seating capacity
      L138
      Toilets
      L1
      LWheelchair accessible toilet
      L1 (Accessible toilet door is 780mm wide Standard toilet door is 460mm wide)
      Wheelchair users’ space
      L2
      Priority seating
      LYes
      Bicycle space
      L2
      On board facilities
      LPublic address, visual information screens, assistance button, access ramp, push button doors, baby changing, Wifi, assistance button, baby changing, power points and at-seat catering on selected services.
      Routes operated
      Long distance services between West Wales, Swansea, Cardiff, Shrewsbury, Manchester and Holyhead.
      LAberystwyth and Pwllheli to Shrewsbury and Birmingham International.
      LMaesteg to Cardiff, Ebbw Vale and Cheltenham.
    •  
    • Class 158 | Download PDF version

    • Class 158 | Download Word version

  • Class 170

    • Transport for Wales - Class 170
    • These two or three carriage diesel trains operate long-distance services across the network. There are 12 of these in the fleet. These trains have one accessible toilet. There are two wheelchair spaces, on-board ramps, a public and automatic address system, baby change facilities and push-button doors. They were built between 1999-2001.
    • Type of train
      Two and three carriage diesel train
      Year built
      1998 to 2005
      Number in fleet
      4 two car and 8 three car units
      Seating capacity
      126 in the two car and 187 in the three car
      Toilets
      2
      Wheelchair accessible toilet
      1
      Wheelchair users’ space
      2
      Priority seating
      Yes
      Bicycle space
      2
      On board facilities
      Public address, visual information screens, access ramp, and push button doors.
      Wifi due to be fitted in September 2020.
      Routes operated
      Services between Maesteg, Cardiff, Ebbw Vale and Cheltenham.
    •  
    • Class 170 | Download PDF version

    • Class 170 | Download Word version

  • Class 175

    • Transport for Wales - Class 175
    • These two or three carriage diesel trains operate long-distance services across the network. There are 27 of these in the fleet. These trains have two on-board standard toilets and one accessible toilet. There are two wheelchair spaces, on-board ramps, a public and automatic address system, baby change facilities and push-button doors. They were built between 1999-2001.

    • Type of train
      Two and three carriage diesel train
      Year built
      1999 to 2001
      Number in fleet
      11 two car and 16 three car trains
      Seating capacity
      122 in the two car and 190 in the three car
      Toilets
      2
      Wheelchair accessible toilet
      1
      Wheelchair users’ space
      2
      Priority seating
      Yes
      Bicycle space
      2
      On board facilities
      Public address, visual information screens, assistance button, access ramp, push button doors, baby changing, Wifi, assistance button, baby changing, power points and at seat catering on selected services.
      Routes operated
      Long distance services between West Wales, Swansea, Cardiff, Shrewsbury, Manchester and Holyhead.
      Maesteg to Cardiff and Ebbw Vale.
    •  
    • Class 175 | Download PDF version

    • Class 175 | Download Word version

  • Long distance locomotive hauled services

    • Transport for Wales - Long distance locomotive hauled services
    • Our Locomotive-Hauled Coach Engine and four coaches Class Mark IV were introduced in Autumn/Winter 2020, which meet all legal accessibility requirements.
    • Type of train
      Diesel locomotive and four carriages
      Year built
      1989 to 1992
      Number in fleet
      3
      Seating capacity
      46 First Class, 202 Standard Class
      Toilets
      4
      Wheelchair accessible toilet

      No

      Wheelchair users’ space
      2
      Priority seating
      Yes
      Bicycle space
      5
      On board facilities
      Public address, access ramp, assistance button, Wifi, and Restaurant car on the Holyhead to Cardiff service in both directions.
      Routes operated
      Holyhead to Cardiff in both directions.
      Holyhead to Chester and Manchester in both directions.
    •  
    • Long distance locomotive hauled services | Download PDF version

    • Long distance locomotive hauled services | Download Word version