Station message

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Station facilities

  • Parking
  • Ticket office
  • Toilets

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from ticket office
Information Services Open
Mon-Fri 05:51 to 00:05
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued
Yes
Smartcard Topup
Yes
Smartcard Validator
Yes
Smartcard Comments

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Penalty Fares
ME
All station facilities
Seated Area
Yes
Waiting Room
Yes
Station Buffet

No

Cold drinks vending machine Food vending machine

Toilets
Yes
Baby Change
Yes
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Bidston station

Accessibility and mobility access
Helpline

0151 555 1111

https://www.nationalrail.co.uk/
Mon-Fri 07:00 to 19:00
Induction Loop
Yes
Accessible Ticket Machines

No
Height Adjusted Ticket Office Counter
Yes

All disabled passengers will be offered assistance by station staff

Ramp For Train Access
Yes
Accessible Taxis

www.traintaxi.co.uk

National Key Toilets

No
Step Free Access

Category C: This station does not have step-free access to any platform." It is accessible for the platform interchange only. The nearest disabled accessible station is Leasowe.


Coverage: no Part Of Station
Ticket Gates

No
Impaired Mobility Set Down

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 30
Sheltered: Yes
Cctv: Yes
Location:

platform & outside station


Annotation:

Apply for Free Secure cycle storage access www.merseyrail.org/cycle


Type: Compounds
Rail Replacement Services

Bidston Station Approch, Birkenhead

Taxi Rank

A taxi rank is not available at this station.

Onward Travel

For onward travel information click here or contact the Traveline on 0871 200 2233

Airport

The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

Parking information
Car Park

Operator Name: Merseyrail
Name: Station Car Park
Spaces: 198
Free: Yes
Number Accessible Spaces: 10
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge


Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Fri 05:51 to 00:05

Website: https://www.nationalrail.co.uk/
Passenger services
Customer Service

0151 555 1111

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
https://www.nationalrail.co.uk/
Mon-Fri
Live departures and arrivals