Station

Bristol Temple Meads

Address and directions

Bristol Temple Meads station
Station Approach, off Bath Road
Bristol
Bristol,
BS1 6QF

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Ticket office opening hours

Monday: 06:15 to 21:30
Tuesday: 06:15 to 21:30
Wednesday: 06:15 to 21:30
Thursday: 06:15 to 21:30
Friday: 06:15 to 21:30
Saturday: 06:15 to 21:30
Sunday: 06:45 to 21:30

Station message

Bristol Temple Meads Ticket Office Reduced Opening Hours

Bristol Temple Meads ticket office will have the following changes to planned opening hours:

Sunday 6th October - 0645 to 1400

Tickets can be bought from the ticket machine or digitally.

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from information point
  Yes - from ticket office
  Yes - from help point
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  NR
All station facilities
- Seated Area
- Waiting Room
  
  Waiting Rooms are located on Platform 5/7 and on Platform 13/15
- Trolleys
- Station Buffet
- Toilets
  
  Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15.
  Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15.
  Additional Ladies Toilets are located on Platform 10/12.
- Baby Change
- Telephones
- Wi Fi
  
  Free Network Rail Wi-fi - #FreeStationWiFi
- Post Box
  
  The Post Box is located by the main gateline
- Atm Machine
  
  The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.
- Shops
  
  WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers
Accessibility and mobility access
- Helpline
  
  If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
  
  Mon-Fri 05:30 to 01:30
  Saturday 05:30 to 01:30
  Sunday 08:00 to 01:30
- Induction Loop
- Accessible Ticket Machines
  
  Accessible ticket machines are located at the station entrance by the ticket office.
- Height Adjusted Ticket Office Counter
  
  Please request staff assistance.
- Ramp For Train Access
- Accessible Taxis
  
  Accessible taxis are available
- Accessible Public Telephones
  
  Public telephones are accessible
- National Key Toilets
  
  Radar Key available from station staff.
- Step Free Access
  
  Lifts to all platforms and facilities. Ticket office is also step free.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 450
  Sheltered: Yes
  Cctv: Yes
  Location:
  The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.
  A limited bike storage location can be found on Station Approach by Queen Anne's Gate.
  There is no longer any bike storage inside the station.
  
  Annotation:
  Please note cycles can be carried on our trains free of charge.
  
  Type: Stands
- CarPark
  
  Operator Name: A P C O A Parking ( U K) Limited
  Name: Station Car Park
  Spaces: 374
  
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  Accessible ticket machine is available at the car park. Step free access from the car park to the station
  
  Cctv: No
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: http://www.apcoa.co.uk
- Rail Replacement Services
  
  Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House
- Taxi Rank
  
  The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance.
  To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
  You can find more information about local taxi services here.
- Onward Travel
  
  Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road.
  To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
  To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate.
  Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall.
  Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary.
  Information to plan your onward journey is available in a printable format here.
- Airport
  
  A dedicated Airport Flyer bus service connects Bristol Temple Meads and Bristol Airport, with the journey taking approximately 25 minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8 minutes.
  The Airport Flyer can be found on the station forecourt. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
  For more information, including timetables and ticket prices, please click here.
- Cycle Hire
  
  Brompton Dock0208 232 3931www.bromptondock.co.uk
Passenger services
- Customer Service
  
  Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Great Western Railway - For details visit: https://www.gwr.com/help-and-support/lost-property
  
  https://www.nationalrail.co.uk/
  
  Mon-Fri 08:00 to 18:00
  Saturday 09:30 to 16:30
  Sunday

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