Station message
The lifts will be out of order between Platform 2 West End and the subway from now until further notice at Cardiff Central station.
Station facilities
- Toilets
- Yes
- Parking
- Yes
- ATM
- No
- Ticket office
- Yes
- Wifi
- Yes
- Ticket machine
- Yes
- Step-free access
- Yes
- Shops
- Yes
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Services OpenTemporary opening hours due to the COVID-19 pandemic.
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CISDeparture Screens
Announcements
Arrival Screens -
Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty Fareshttps://tfwrail.wales/policies-and-reports/revenue-protection-policy
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All station facilities
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First Class Lounge
Located on Platform 1
All First Class tickets accepted.
A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you.
Wi-Fi is available.
Mon-Fri 06:00 to 18:30
Saturday
Sunday -
Seated Area
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Waiting RoomOn platforms 1/2, 3/4, 6/7 and 8.
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Trolleys
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Station Buffet
Cold drinks vending machine.
Hot drinks vending machine.
Food vending machine.
Food outlet (Seating available).
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ToiletsThe toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post BoxAt the Penarth Road entrance and also in the main concourse.
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Tourist Information
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Atm MachineLocated outside the main entrance.
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Bureau De Change
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ShopsNews agent and convenience store
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Accessibility and mobility access
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Helpline03333 211202https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00
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Staff Help Available
Monday to Friday 04:00 to 01:00
Saturday 04:00 to 00:30
Sunday 07:00 to 00:30
Mon-Fri 04:00 to 01:00
Saturday 04:00 to 00:30
Sunday 07:00 to 00:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Public TelephonesThere are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
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National Key Toilets
The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
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Step Free Access
Category A.
Step free access is available to Platforms 0 to 8.
Coverage: whole Station -
Ticket GatesAccessible gate available at each set of ticket gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Parking information
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Cycle StorageSpaces: 90
Sheltered: Yes
Cctv: Yes
Location:East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.
Annotation:Sheltered stands are available on each platform.
Type: Stands -
CarParkCar parking 1:
Visit www.ncp.co.uk for parking prices.
Operator Name: National Car Parks Ltd
Name: Penarth Road
Spaces: 248
Number Accessible Spaces: 7
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: http://www.ncp.co.uk/
Car parking 2:Visit www.ncp.co.uk for parking prices.
Operator Name: National Car Parks Ltd
Name: Riverside
Spaces: 110
Number Accessible Spaces: 7
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: http://www.ncp.co.uk/
Car parking 3:Visit www.ncp.co.uk for parking prices.
Operator Name: National Car Parks Ltd
Name: Brewery Car park
Spaces: 44
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: http://www.ncp.co.uk/
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Rail Replacement Services
At the rear car park (Penarth Road entrance)
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Taxi Rank
Taxi rank is on the right as you exit the main station entrance
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Onward Travel
There is currently no central bus station. Bus services depart and arrive at stops around the city centre. Click on the link to see a list of routes and timetables
Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
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Airport
The T9 Airport Express coach service departs from the bus stop at the rear of the railway station.
The full timetable can be found http://www.trawscymru.info/t9/. The journey time is 40 minutes.
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Passenger services
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Customer ServiceContact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttp://www.tfwrail.wales
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Lost Property
Operator Name: Transport for Waleshttps://tfwrail.wales/lost-property
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Overview
As one of the major stations on the South Wales Main Line, Cardiff Central station carries a lot of responsibility, and with its grand halls reflecting the golden age of train travel, the glorious Art Deco architecture feels more than capable. However, it nearly didn’t happen.
The site of Cardiff Central was part of the River Taff’s floodplain, and it was up to the great man himself, Isambard Kingdom Brunel, to come up with a workable solution. His idea was to re-route the River, creating a safe and stable location for the station, and thus, in 1850 the original station was opened for business. With several rebuilds and additions throughout the ensuing years, the glamourous Art Deco style was incorporated in the early 1930s, and today the Grade II listed Cardiff Central is the busiest station in Wales.
It’s just a short ten-minute walk to the home of Welsh rugby - the Principality Stadium, the Millenium Centre, and everything the city has to offer.
How long does it take to get from Cardiff Central station to Cardiff airport?
To travel from Cardiff Central station to Cardiff airport, you need to hop on the train to Rhoose Cardiff International Airport station, and from there catch the convenient shuttle bus service to the airport.
How long does it take to walk from Cardiff Central station to Cardiff city centre?
The walk to Cardiff city centre, via St. Mary Street, takes an easy five minutes.
What car parking facilities are available at Cardiff Central station?
The 24-hour car park has 402 spaces, including Blue Badge spaces.
What facilities are there for bike storage at Cardiff Central station?
With 90 available bike spaces, including sheltered storage, there’s plenty of space, and it’s all overlooked by CCTV.
What other facilities are available at Cardiff Central station?
- Toilets, including baby changing facilities
- Station buffet
- Shops
- Coin and card telephones
- ATM
- WiFi
- First-class lounge
- Disabled access - step-free throughout the station, ramps and induction loop available
Which popular destinations can be reached from Cardiff Central Station?
For more popular routes from Cardiff Station, click here.
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