Gloucester is a transport hub with rail connections to destinations across the UK.

Located just a short walk from Gloucester's vibrant city centre, the station has facilities to improve your travel experience, including accessible platforms, waiting areas and ticket-buying facilities.

Whether you're commuting, visiting the town or exploring the picturesque Cotswolds, Gloucester railway station has the connections and services that make it the transport gateway to the region.

Station message

Gloucester reduced ticket office hours

Friday 16th May - 0600 to 1400

Saturday 17th May - 0700 to 1315

Sunday 18th May - Closed

Monday 19th May - 0600 to 1700

Tuesday 20th May - Closed

Wednesday 21st May - 0600 to 1300

Thursday 22nd May - 0600 to 1700

Friday 23rd May - 0600 to 1700

Saturday 24th May - 0700 to 1600

Tickets can be bought digitally or from the ticket machine.

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Information Services Open
Mon-Fri 05:00 to 00:00
Saturday 05:00 to 00:00
Sunday 08:00 to 23:15
CIS
  • Departure Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued
Yes
Smartcard Validator
Yes
Smartcard Comments

Smartcard Accepted

Penalty Fares
GW
All station facilities
Seated Area
Yes
Trolleys
Yes
Station Buffet
Yes

Coffee Shop

Toilets
Yes
Baby Change
Yes
Telephones
Yes
Wi Fi
Yes

Connect to "GWR Free Station WiFi"

Post Box
Yes
Atm Machine
Yes
Shops
Yes

Coffee shop

Accessibility and mobility access
Helpline

08001 971 329 or 18001 0800 197 1329 (Textphone)

https://www.nationalrail.co.uk/
Staff Help Available

Meeting point: Ticket Office.

Mon-Fri 05:00 to 00:00
Saturday 05:00 to 00:00
Sunday 08:00 to 23:15
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

Accessible taxis are available

Accessible Public Telephones

Public telephones are not accessible

National Key Toilets

The radar key is available from station staff.

Step Free Access

Step Free Category A station - step free access available to all platforms with liftbridge to link platforms


Coverage: whole Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes

No specific area.Assisted travel meeting point -Customer service office - platform 2. Please notify a member of staff.

Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 32
Sheltered: Yes
Cctv: Yes
Location:

Platform 2


Type: Stands
Rail Replacement Services

Front of the station.

Onward Travel

Information to plan your onward journey is available in a printable format here

Airport

Find out more about links from GWR stations to airports.

Parking information
Car Park

Name: Station Car Park
Spaces: 200

Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.nationalrail.co.uk/
Passenger services
Customer Service

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
https://www.nationalrail.co.uk/
Live departures and arrivals