Gloucester is a transport hub with rail connections to destinations across the UK.
Located just a short walk from Gloucester's vibrant city centre, the station has facilities to improve your travel experience, including accessible platforms, waiting areas and ticket-buying facilities.
Whether you're commuting, visiting the town or exploring the picturesque Cotswolds, Gloucester railway station has the connections and services that make it the transport gateway to the region.
Station message
Gloucester reduced ticket office hours
Sunday 11th May - 0900 to 1530
Monday 12th May - 0600 to 1700
Wednesday 14th May - 06:00 to 1700
Friday 16th May - 0600 to 1400
Saturday 17th May - 0700 to 1315
Tickets can be bought digitally or from the ticket machine.
Station facilities
General service information
- Staffing Level
-
Full time
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
- Information Services Open
-
Mon-Fri 05:00 to 00:00
Saturday 05:00 to 00:00
Sunday 08:00 to 23:15 - CIS
-
- Departure Screens
- Announcements
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
- Yes
- Smartcard Validator
- Yes
- Smartcard Comments
-
Smartcard Accepted
- Penalty Fares
-
GW
All station facilities
- Seated Area
- Yes
- Trolleys
- Yes
- Station Buffet
-
Yes
Coffee Shop
- Toilets
- Yes
- Baby Change
- Yes
- Telephones
- Yes
- Wi Fi
-
Yes
Connect to "GWR Free Station WiFi"
- Post Box
- Yes
- Atm Machine
- Yes
- Shops
-
Yes
Coffee shop
Accessibility and mobility access
- Helpline
-
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ - Staff Help Available
-
Meeting point: Ticket Office.
Mon-Fri 05:00 to 00:00
Saturday 05:00 to 00:00
Sunday 08:00 to 23:15 - Induction Loop
- Yes
- Accessible Ticket Machines
- Yes
- Height Adjusted Ticket Office Counter
- Yes
- Ramp For Train Access
- Yes
- Accessible Taxis
-
Accessible taxis are available
- Accessible Public Telephones
-
Public telephones are not accessible
- National Key Toilets
-
The radar key is available from station staff.
- Step Free Access
-
Step Free Category A station - step free access available to all platforms with liftbridge to link platforms
Coverage: whole Station - Ticket Gates
- Yes
- Impaired Mobility Set Down
-
Yes
No specific area.Assisted travel meeting point -Customer service office - platform 2. Please notify a member of staff.
- Wheelchairs Available
- Yes
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Transport links
- Cycle Storage
-
Spaces: 32
Sheltered: Yes
Cctv: Yes
Location:Platform 2
Type: Stands - Rail Replacement Services
-
Front of the station.
- Onward Travel
-
Information to plan your onward journey is available in a printable format here
- Airport
-
Find out more about links from GWR stations to airports.
Parking information
- Car Park
-
Name: Station Car Park
Spaces: 200
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/
Passenger services
- Customer Service
-
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
https://www.nationalrail.co.uk/
-
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