We visit local groups to talk about the assistance available at our stations and on our trains, how to buy a ticket and book assistance, station and train facilities, and what discounts are available.
We can also arrange familiarisation trips so you can experience a journey by train with us.
To arrange an awareness visit, contact our Customer Relations team on 03333 211 202 (From 08:00 - 20:00 Monday to Saturday and 11:00 - 20:00 Sunday except 25 and 26 December) or email us community@tfw.wales.
