The Sunflower Lanyard allows you to discreetly indicate you may have additional needs that aren’t always obvious.

You don’t have to tell anyone what your disability is. Our staff are trained to recognise the lanyard and that you may need additional help.

Our staff will make sure they’re visible, recognisable and approachable for you to be able to seek the assistance you require. They’re also encouraged to be pro-active and approach any customers wearing a sunflower lanyard to offer assistance.

You can get a free sunflower lanyard posted directly to you by contacting our Customer Relations team on 03333 211 202 (From 08:00 - 20:00 Monday to Saturday and 11:00 - 20:00 Sunday except 25 and 26 December) or by emailing us at community@tfwrail.wales.

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