Station
Station message
The toilets on platform 2 are out of order at Banbury station. The toilets on the overbridge remain open.
Station facilities
General service information
- Staffing Level
-
Full time
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
Yes - from ticket office - Information Services Open
-
Mon-Sun
- CIS
-
- Departure Screens
- Arrival Screens
- Announcements
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
-
Ticket Office: Yes
Ticket Machine: Yes - Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
- Yes
- Smartcard Topup
-
Ticket Office: Yes
Ticket Machine: Yes - Smartcard Validator
- Yes
- Smartcard Comments
-
Chiltern Railways Smartcards can be obtained from the Ticket Office or from www.chilternrailways.co.uk/smart
- Penalty Fares
-
Train Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
All station facilities
- Seated Area
- Yes
- Station Buffet
-
Yes
Café
- Toilets
-
Yes
Accessible toilets on platforms 2
- Baby Change
- Yes
- Telephones
- Yes
- Wi Fi
- Yes
- Post Box
-
Yes
The post box is located by the ground floor ticket office near the main station entrance.
- Atm Machine
- Yes
- Shops
-
Yes
Kiosk News agent
Accessibility and mobility access
- Helpline
-
03456 005 165
https://www.nationalrail.co.uk/Mon-Sun 07:00 to 20:00 - Staff Help Available
-
Passenger Assistance meeting point is at the information point, next to the gateline on the overbridge (accessible via lifts or stairs near to the booking office)
Mon-Fri 05:15 to 01:30
Saturday 05:15 to 01:30
Sunday 07:00 to 23:00 - Induction Loop
- Yes
- Accessible Ticket Machines
- Yes
- Height Adjusted Ticket Office Counter
- Yes
- Ramp For Train Access
- Yes
- Accessible Taxis
-
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
- National Key Toilets
-
No
- Step Free Access
-
Step Free Access Category A. Step free access to all platforms via lifts.
Coverage: whole Station - Ticket Gates
- Yes
- Impaired Mobility Set Down
-
Yes
At station entrance.
- Wheelchairs Available
- Yes
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 63
Sheltered: Yes
Cctv: No
Location:Near station entrance next to taxi rank and on entry to the multi storey car park.
Type: Stands - CarPark
-
Chiltern Railways Car Park prices can also be found here
The East side (Multi-Storey) car park is accessed from Higham Way (off Merton Street) - Postcode: OX16 4AA.
Operator Name: Chiltern Railways
Name: There are three car parks at Banbury Station: the Multi- Storey Car Park, the Main Car Park, and the Approach Road Car Park. Prices are the same at all three car parks.
Spaces: 978
Number Accessible Spaces: 14
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.
Please visit the station ticket office where a member of staff will record your vehicle registration number. You can also register in advance of your visit on the A P C O A website.
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun
Website: http://www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/ - Rail Replacement Services
-
Rail replacement buses depart from the front of the station.
- Taxi Rank
-
At front of station.
- Onward Travel
-
Information to plan your onward journey is available in a printable format here
Passenger services
- Customer Service
-
03456 005 165 (0830 to 1730, Mondays to Fridays)
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
https://www.nationalrail.co.uk/Mon-Fri 12:00 to 20:00
-
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