Station

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

 

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from ticket office
Yes - from information point
Information Services Open
Mon-Sun
CIS
  • Departure Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued
Yes
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

Chiltern Railways Smartcards can be obtained from the Ticket Office or from www.chilternrailways.co.uk/smart

Penalty Fares
Train Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
All station facilities
Seated Area
Yes
Station Buffet
Yes

Café

Toilets
Yes

Accessible toilets available near main ticket office down the stairs (lift available) from the station over-bridge.

Baby Change
Yes
Telephones
Yes
Wi Fi
Yes
Post Box
Yes

The post box is located by the ground floor ticket office near the main station entrance.

Atm Machine
Yes
Shops
Yes

Kiosk News agent

Accessibility and mobility access
Helpline

03456 005 165

https://www.nationalrail.co.uk/
Mon-Sun 07:00 to 20:00
Staff Help Available

Passenger Assistance meeting point is at the information point, next to the gateline on the overbridge (accessible via lifts or stairs near to the booking office)

Mon-Fri 05:15 to 01:30
Saturday 05:15 to 01:30
Sunday 07:00 to 23:00
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

National Key Toilets

No
Step Free Access

Step Free Access Category A. Step free access to all platforms via lifts.


Coverage: whole Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes

At station entrance.

Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 63
Sheltered: Yes
Cctv: No
Location:

Near station entrance next to taxi rank and on entry to the multi storey car park.


Type: Stands
Rail Replacement Services

Rail replacement buses depart from the front of the station.

Taxi Rank

At front of station.

Onward Travel

Information to plan your onward journey is available in a printable format here

Parking information
Car Park

Chiltern Railways Car Park prices can also be found here

The East side (Multi-Storey) car park is accessed from Higham Way (off Merton Street) - Postcode: OX16 4AA.


Operator Name: Chiltern Railways
Name: There are three car parks at Banbury Station: the Multi- Storey Car Park, the Main Car Park, and the Approach Road Car Park. Prices are the same at all three car parks.
Spaces: 978

Number Accessible Spaces: 14
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.

Please visit the station ticket office where a member of staff will record your vehicle registration number. You can also register in advance of your visit on the A P C O A website.


Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Sun

Website: http://www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/
Passenger services
Customer Service

03456 005 165 (0800 to 2000, every day except Christmas Day)

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
https://www.nationalrail.co.uk/
Mon-Fri 12:00 to 20:00
Live departures and arrivals