Station

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from information point
Information Services Open

Information available 0700 - 2300 through the customer experience centre 0800 200 6060

CIS
  • Departure Screens
  • Announcements
Customer Help Points

No
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued
Yes
Smartcard Topup
Yes
Smartcard Validator
Yes
Smartcard Comments

More information at www.northernrailway.co.uk/smart

Penalty Fares
NT
All station facilities
Seated Area
Yes
Waiting Room
Yes

2 waiting rooms between platforms 1 & 3, one waiting room between platforms 4 & 5

Trolleys

No
Station Buffet
Yes
Toilets
Yes

Toilets on platforms 4, and 3 serving the whole station

Baby Change
Yes

Baby change is available in all accessible toilets

Telephones

No
Wi Fi
Yes

Find Wi-Fi Hotspots around Bolton station

Tourist Information

No

East Lancashire Railway Preservation Society is based here tel 0161 7647790. or online at east-lancs-rly.co.uk

Shops
Yes

Newsagent

Accessibility and mobility access
Helpline

0800 138 5560 text relay 18001 0800 138 5560

https://www.nationalrail.co.uk/
Mon-Sun
Staff Help Available
Yes
Induction Loop
Yes
Accessible Ticket Machines
Yes

Accepts Cash & Cards

Height Adjusted Ticket Office Counter
Yes

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Ramp For Train Access
Yes
National Key Toilets
Yes

Accessible toilets, platform 4 (for 4&5), platform 3 and platform1

Step Free Access
  • Category A Station

this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains

For guided wayfinding around this station, please download the Goodmaps app from the app store, alternatively click here https://studio.prod.goodmaps.io/public-viewer?buildingId=8450f873-bcc6-409a-a8d5-478f63659aa8&apiRegion=UK

To find our more about travelling around this station, please see the 360 map click here


Coverage: whole Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Newport Street

Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 109
Sheltered: Yes
Cctv: Yes
Location:

Platform 1,3,4 and 5


Annotation:

04:00 - 00:00


Type: Stands,Racks,Lockers
CarPark

Name: Parking is not available.
Spaces: 0
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No

Website: https://www.nationalrail.co.uk/
Rail Replacement Services

Newport Street stop, at stand AA

What3words - admits.yoga.amber

Onward Travel

Information to plan your onward journey is available in a printable format here

Metro Services

GMPTE 0161 228 7811

Cycle Hire

 http://cycling.tfgm.com/

Passenger services
Customer Service

08002006060

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
https://www.nationalrail.co.uk/
Mon-Sun 07:00 to 22:00
Live departures and arrivals