Full time

Yes - from help point
Yes - from information point
Yes - from ticket office

• Departure Screens
• Arrival Screens
• Announcements

Ticket Office: Yes
Ticket Machine: Yes

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

VT

Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.

Toilets are located on Platforms 1 and 2/3

Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30

An accessible toilet is available on platform 1, accessed using a RADAR key.

Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe

08000 158 123 (08000 158 124 Textphone)

Passenger Assist meeting point is the Customer Information Office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Yes , Located on platform 1 , these toilets are operated with a radar key

Category A - This station has step-free access to all platforms / the platform

Coverage: whole Station

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Assistance Meeting Point: Customer service office on Platform 1. 

Spaces: 120
Sheltered: Yes
Cctv: Yes
Location:

Cycle Hub off main concourse 144 spaces

59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces

Annotation:

For access to the cycling compound please see a member of staff

144 space in the cycle hub off main concourse 27 hoops at station front (2 x cycles per hoop = 54 spaces)

2 x shelters at the station front with a total of 12 hoops (2 x spaces per hoop = 24 spaces) - possible relocation to Platform 1

18 hoops to be installed on platform 1 (2 x cycles per hoop = 36 spaces)

Type: Compounds,Stands

Rail replacement coach services can be found in the multi-storey car park

Outside station front

Car parking1:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Operator Name: Avanti West Coast
Name: Multi Storey ( Car Park 1)
Spaces: 336

Number Accessible Spaces: 16
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Mon-Sun

Website: https://www.avantiwestcoast.co.uk/where-we-go/parking/coventry-railway-station-parking

Car parking2:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Operator Name: Avanti West Coast
Name: Warwick Road ( Car Park 3)
Spaces: 134

Number Accessible Spaces: 18
Accessible Spaces Note:

Please note the car parking payment machines are located in the station building

Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Monday to Sunday 06:00 - 21:00

Available from customer service offices, located on platform 1 and 3.

Operator Name: Avanti West Coast Lost Property