Station

Coventry

Address and directions

Coventry station
Station Square
Coventry
West Midlands
CV1 2GT

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Ticket office opening hours

Monday: 05:15 to 21:30
Tuesday: 05:15 to 21:30
Wednesday: 05:15 to 21:30
Thursday: 05:15 to 21:30
Friday: 05:15 to 21:30
Saturday: 05:30 to 20:45
Sunday: 07:30 to 21:30

Station message

Improvement work is taking place at Coventry station at the moment. Thanks for your patience - things will look better than ever soon

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 05:00 to 02:00
  Saturday 05:00 to 01:00
  Sunday 07:15 to 02:00
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty Fares
  
  VT
All station facilities
- First Class Lounge
- Seated Area
- Waiting Room
  
  Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.
- Trolleys
- Station Buffet
- Toilets
  
  Toilets are located on Platforms 1 and 2/3
  Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30
  An accessible toilet is available on platform 1, accessed using a RADAR key.
- Baby Change
- Telephones
- Wi Fi
- Post Box
- Atm Machine
- Shops
  
  Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe
Accessibility and mobility access
- Helpline
  
  08000 158 123 (08000 158 124 Textphone)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
  
  Mon-Fri 05:00 to 02:00
  Saturday 05:00 to 01:00
  Sunday 07:15 to 02:00
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- National Key Toilets
  
  Yes , Located on platform 1 , these toilets are operated with a radar key
- Step Free Access
  
  Category A - This station has step-free access to all platforms / the platform
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  Assistance Meeting Point: Customer service office on Platform 1.
Parking information
- Cycle Storage
  
  Spaces: 120
  Sheltered: Yes
  Cctv: Yes
  Location:
  Cycle Hub off main concourse 144 spaces
  59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces
  
  Annotation:
  For access to the cycling compound please see a member of staff
  144 space in the cycle hub off main concourse 27 hoops at station front (2 x cycles per hoop = 54 spaces)
  2 x shelters at the station front with a total of 12 hoops (2 x spaces per hoop = 24 spaces) - possible relocation to Platform 1
  18 hoops to be installed on platform 1 (2 x cycles per hoop = 36 spaces)
  
  Type: Compounds,Stands
- CarPark
  
  Car parking1:
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Multi Storey ( Car Park 1)
  Spaces: 336
  
  Number Accessible Spaces: 16
  Accessible Car Park Equipment: No
  Cctv: Yes
  Open:
  Mon-Sun
  
  Website: https://www.avantiwestcoast.co.uk/where-we-go/parking/coventry-railway-station-parking
  
  Car parking2:
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Warwick Road ( Car Park 3)
  Spaces: 134
  
  Number Accessible Spaces: 18
  Accessible Spaces Note:
  Please note the car parking payment machines are located in the station building
  
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Open:
  Mon-Sun
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Rail replacement coach services can be found in the multi-storey car park
- Taxi Rank
  
  Outside station front
Passenger services
- Customer Service
  
  Monday to Sunday 06:00 - 21:00
  Available from customer service offices, located on platform 1 and 3.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Avanti West Coast Lost Property
  
  https://www.nationalrail.co.uk/

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