Station
Station message
Improvement work is taking place at Coventry station at the moment. Thanks for your patience - things will look better than ever soon
Station facilities
General service information
- Staffing Level
-
Full time
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
Yes - from information point
Yes - from ticket office - Information Services Open
-
Mon-Fri 05:00 to 02:00
Saturday 05:00 to 01:00
Sunday 07:15 to 02:00 - CIS
-
- Departure Screens
- Arrival Screens
- Announcements
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Topup
-
Ticket Office: Yes
Ticket Machine: Yes - Smartcard Validator
- Yes
- Smartcard Comments
-
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty Fares
-
VT
All station facilities
- First Class Lounge
-
No
- Seated Area
- Yes
- Waiting Room
-
Yes
Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.
- Trolleys
- Yes
- Station Buffet
- Yes
- Toilets
-
Yes
Toilets are located on Platforms 1 and 2/3
Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30
An accessible toilet is available on platform 1, accessed using a RADAR key.
- Baby Change
- Yes
- Telephones
- Yes
- Wi Fi
- Yes
- Post Box
- Yes
- Atm Machine
- Yes
- Shops
-
Yes
Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe
Accessibility and mobility access
- Helpline
-
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ - Staff Help Available
-
Passenger Assist meeting point is the Customer Information Office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Mon-Fri 05:00 to 02:00
Saturday 05:00 to 01:00
Sunday 07:15 to 02:00 - Induction Loop
- Yes
- Accessible Ticket Machines
- Yes
- Height Adjusted Ticket Office Counter
- Yes
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- National Key Toilets
-
Yes
Yes , Located on platform 1 , these toilets are operated with a radar key
- Step Free Access
-
Category A - This station has step-free access to all platforms / the platform
Coverage: whole Station - Ticket Gates
- Yes
- Impaired Mobility Set Down
- Yes
- Wheelchairs Available
- Yes
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assistance Meeting Point: Customer service office on Platform 1.
Parking information
- Cycle Storage
-
Spaces: 120
Sheltered: Yes
Cctv: Yes
Location:Cycle Hub off main concourse 144 spaces
59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces
Annotation:For access to the cycling compound please see a member of staff
144 space in the cycle hub off main concourse 27 hoops at station front (2 x cycles per hoop = 54 spaces)
2 x shelters at the station front with a total of 12 hoops (2 x spaces per hoop = 24 spaces) - possible relocation to Platform 1
18 hoops to be installed on platform 1 (2 x cycles per hoop = 36 spaces)
Type: Compounds,Stands - CarPark
-
Car parking1:
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Multi Storey ( Car Park 1)
Spaces: 336
Number Accessible Spaces: 16
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Mon-Sun
Website: https://www.avantiwestcoast.co.uk/where-we-go/parking/coventry-railway-station-parking
Car parking2:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Warwick Road ( Car Park 3)
Spaces: 134
Number Accessible Spaces: 18
Accessible Spaces Note:Please note the car parking payment machines are located in the station building
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
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Rail replacement coach services can be found in the multi-storey car park
- Taxi Rank
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Outside station front
Passenger services
- Customer Service
-
Monday to Sunday 06:00 - 21:00
Available from customer service offices, located on platform 1 and 3.
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Yes
Operator Name: Avanti West Coast Lost Propertyhttps://www.nationalrail.co.uk/
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