Derby railway station

Address and directions

Derby station
Railway Terrace
Derby
Derbyshire
DE1 2RU

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Ticket office opening hours

Monday: 04:55 to 22:45
Tuesday: 04:55 to 22:45
Wednesday: 04:55 to 22:45
Thursday: 04:55 to 22:45
Friday: 04:55 to 22:45
Saturday: 04:55 to 22:45
Sunday: 06:20 to 23:00

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
  
  Customer Information Desk
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  You can load tickets onto your smartcard at this station.
- Penalty Fares
  
  EM
All station facilities
- Seated Area
- Waiting Room
  
  Mon-Fri 04:55 to 22:45
  Saturday 04:55 to 22:45
  Sunday 06:20 to 23:00
  
  There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
- Station Buffet
- Toilets
  
  The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times:
  Weekdays (Mon - Fri) 04:55 : 22:45Saturday 04:55 : 22:45Sunday 06:20 : 23:00
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Derby station
- Post Box
- Atm Machine
- Shops
Accessibility and mobility access
- Helpline
  
  08000 11 33 23
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Passenger Assistance meeting point is at the ticket gates.
  
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
- Induction Loop
- Accessible Ticket Machines
- Ramp For Train Access
- Accessible Taxis
- National Key Toilets
- Step Free Access
  
  Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.
  This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 204
  Sheltered: Yes
  Cctv: Yes
  Location:
  Located in North Car Park
  
  Type: Racks
- CarPark
  
  Derby Zone 3, car parking is available
  Daily - £11.50, Off Peak - £7.00
  Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
  
  Operator Name: East Midlands Railway
  Name: Station Car Park
  Spaces: 568
  
  Number Accessible Spaces: 25
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  There is step free access from the car parks to the station.
  
  Cctv: No
  
  Open:
  - 24h
  - 24h
  - 24h
  - 24h
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  From the rear of the station, at the Pride Park exit
- Taxi Rank
  
  On station forecourt
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Airport
  
  KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk
Passenger services
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

Overview

Derby station is one of the oldest railway stations in the country having opened originally in 1839. Many innovations and refurbishments have taken place since then and the station is now an exciting mix of modern and original architecture.

With six platforms, Derby railway station has an extensive range of facilities including shops and food outlets ideal for every journey. Sitting in the southeast of Derby city centre, the station is a great hub for both residents and visitors with easy access to other public transport to complete a full trip.