Station

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

 

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from information point
Yes - from ticket office
Information Services Open
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes

Help points are available on all platforms

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued
Yes
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

Guildford ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard.

All station facilities
Seated Area
Yes
Waiting Room
Yes

Located on Platforms 3/4 and 5/6

Station Buffet
Yes
Toilets
Yes

The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.

Baby Change
Yes
Telephones

No
Wi Fi
Yes

Find WiFi Hotspots around Guildford station

Post Box
Yes
Atm Machine
Yes

ATMs available

Shops
Yes

Vending and photobooths available.

Accessibility and mobility access
Helpline

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

https://www.nationalrail.co.uk/
Mon-Fri 06:00 to 22:00
Saturday 06:00 to 22:00
Sunday 06:00 to 22:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height Adjusted Ticket Office Counter
Yes

A low height ticket office counter is located within the main booking hall.

Ramp For Train Access
Yes
Accessible Taxis

The taxi rank is located outside the main station entrance (platform 2)

National Key Toilets
Yes
Step Free Access

There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.

There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.


Coverage: whole Station
Ticket Gates
Yes
Impaired Mobility Set Down

No
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 378
Sheltered: Yes
Cctv: Yes
Location:

Car parks 1 & 2


Type: Compounds,Stands,Racks
Rail Replacement Services

Bus lay-by in Station Forecourt off Walnut Tree Close.

Taxi Rank

Yes, at Main Station Entrance

Onward Travel

Information to plan your onward journey is available in a printable format here

Car Hire

Hertz Car Rental

Cycle Hire

Brompton Dock0208 232 3931www.bromptondock.co.uk

Parking information
Car Park
Car parking1:

Bank Holiday £4.00


Name: Premium Car Park
Spaces: 250

Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Website: https://www.nationalrail.co.uk/

Car parking2:

Bank Holiday £2.00


Name: Standard Car Park
Spaces: 77

Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Website: https://www.nationalrail.co.uk/

Passenger services
Customer Service

Please contact our Customer Services Department on 0345 6000 650

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes
https://www.nationalrail.co.uk/
Live departures and arrivals