• Departure Screens
• Announcements

The Assistance Meeting Point is on platform 1.

Oyster cannot be used at this station.

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.

Fully accessible heated waiting areas are available on platforms 2 and 3, during staffed hours.

Located by the waiting room.

There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

• Phone - 0800 058 2844
• Textphone - 0800 138 1018

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

A staff-operated ramp is required for step-free access between train and platform at this station.

This is a Category A station: This station has step-free access to all platforms.

The Assistance Meeting Point is on platform 1.

Located at the front of the station

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

Located near the bus station.

Cycles are left at owners risk. Abandoned cycles may be removed

Please click the link for details regarding the rail replacement bus location.

A taxi rank is located outside the main station entrance.

Information to plan your onward journey is available in the 'Onward Travel Information Map', located in the 'Maps' section below.

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

The car park at this station is controlled by automatic number plate recognition ( A N P R), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.

Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.

• London North Eastern Railway (LNER)
• Greater Anglia
• Transport for London including London Overground

If you have found an item of lost property, please hand it in to a member of staff.