Station
Station facilities
General service information
- Staffing Level
-
Part time
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
- Information Services Open
-
Mon-Fri 05:00 to 23:45
Saturday 05:00 to 22:45
Sunday 10:30 to 23:45 - CIS
-
- Departure Screens
- Arrival Screens
- Announcements
- Customer Help Points
-
No
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
- Yes
- Smartcard Topup
-
Ticket Office: Yes
Ticket Machine: Yes - Smartcard Validator
- Yes
- Smartcard Comments
-
Collect and top your Smartcard at this location
- Penalty Fares
-
EM
All station facilities
- Seated Area
- Yes
- Waiting Room
-
Mon-Fri 05:25 to 19:30
Saturday 05:25 to 19:30
Sunday 12:30 to 20:00There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
- Station Buffet
-
Yes
Cafe and vending machine.
- Toilets
-
Yes
The toilets are located on Platform 4. The National key toilets are located on Platform 3; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 05:00 to 19:30
- Saturday: 05:00 to 19:30
- Sunday: 10:30 to 21:30
- Baby Change
-
Yes
Female toilets
- Telephones
- Yes
- Wi Fi
-
No
- Post Box
- Yes
- Atm Machine
- Yes
- Shops
- Yes
Accessibility and mobility access
- Helpline
-
08000 11 33 23
https://www.nationalrail.co.uk/ - Staff Help Available
-
05.00 - 23.59 Monday to Saturday
08.30 - 23.59 Sunday
Passenger Assistance meet and greet at the ticket office or ticket gates.
Mon-Fri 05:00 to 23:45
Saturday 05:00 to 22:45
Sunday 10:30 to 23:45 - Induction Loop
- Yes
- Accessible Ticket Machines
-
Yes
Fastticket
- Height Adjusted Ticket Office Counter
-
Yes
One accessible counter available
- Ramp For Train Access
- Yes
- Accessible Taxis
-
all cabs on station rank are wheelchair accessible
- National Key Toilets
-
Yes
The National key toilets are located on Platform 3; these toilets are operated by a radar key.
- Step Free Access
-
Category A station. This station has step free access to all platforms.
This station doesn't have tactile paving at the edges of the platforms.
Coverage: whole Station - Ticket Gates
- Yes
- Impaired Mobility Set Down
-
No
- Wheelchairs Available
- Yes
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 198
Sheltered: Yes
Cctv: Yes
Location:Between station front and St Marys Church
Annotation:Cycle hub open 24 hours. Changing facilities and toilet available.
Type: Compounds - CarPark
-
£2.20 Evening car park fare is available from 1800 until 0230.
This car park has Secure Station Accreditation.
Operator Name: East Midlands Railway
Name: Station Car Park
Spaces: 54
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ - Rail Replacement Services
-
Outside the front of the station.
- Taxi Rank
-
Discount Cabs 01522 567800 Handsome 01522 545352 Direct 01522 567567
- Onward Travel
-
'Stagecoach' operates a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.stagecoachbus.com
Buy a Lincoln PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
Passenger services
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Yes
Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.https://www.nationalrail.co.uk/
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