Station

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

 

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
If the station is unstaffed, please contact the customer relations team or onboard staff
Information Services Open
Mon-Fri 05:00 to 23:45
Saturday 05:00 to 22:45
Sunday 10:30 to 23:45
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points

No
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued
Yes
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

Collect and top your Smartcard at this location

Penalty Fares
EM
All station facilities
Seated Area
Yes
Waiting Room
Mon-Fri 05:25 to 19:30
Saturday 05:25 to 19:30
Sunday 12:30 to 20:00

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Station Buffet
Yes

Cafe and vending machine.

Toilets
Yes

The toilets are located on Platform 4. The National key toilets are located on Platform 3; these toilets are operated by a radar key. Toilet opening times:

  • Monday to Friday: 05:00 to 19:30
  • Saturday: 05:00 to 19:30
  • Sunday: 10:30 to 21:30
Baby Change
Yes

Female toilets

Telephones
Yes
Wi Fi

No

Find WiFi Hotspots around Lincoln Central station

Post Box
Yes
Atm Machine
Yes
Shops
Yes
Accessibility and mobility access
Helpline

08000 11 33 23

https://www.nationalrail.co.uk/
Staff Help Available

05.00 - 23.59 Monday to Saturday

08.30 - 23.59 Sunday 

Passenger Assistance meet and greet at the ticket office or ticket gates.

Mon-Fri 05:00 to 23:45
Saturday 05:00 to 22:45
Sunday 10:30 to 23:45
Induction Loop
Yes
Accessible Ticket Machines
Yes

Fastticket

Height Adjusted Ticket Office Counter
Yes

One accessible counter available

Ramp For Train Access
Yes
Accessible Taxis

all cabs on station rank are wheelchair accessible

National Key Toilets
Yes

The National key toilets are located on Platform 3; these toilets are operated by a radar key.

Step Free Access

Category A station.  This station has step free access to all platforms.


Coverage: whole Station
Ticket Gates
Yes
Impaired Mobility Set Down

No
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 198
Sheltered: Yes
Cctv: Yes
Location:

Between station front and St Marys Church


Annotation:

Cycle hub open 24 hours. Changing facilities and toilet available.


Type: Compounds
Rail Replacement Services

Outside the front of the station.

Taxi Rank

Discount Cabs 01522 567800 Handsome 01522 545352 Direct 01522 567567

Onward Travel

'Stagecoach' operates a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.stagecoachbus.com

Buy a Lincoln PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Parking information
Car Park

£2.20 Evening car park fare is available from 1800 until 0230.

This car park has Secure Station Accreditation.


Operator Name: East Midlands Railway
Name: Station Car Park
Spaces: 49

Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.nationalrail.co.uk/
Passenger services
Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
https://www.nationalrail.co.uk/
Live departures and arrivals