Station

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from information point
Yes - from ticket office
Information Services Open
Mon-Fri 05:30 to 23:30
CIS
  • Departure Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No

Use Oystercard

No

Always Show Oyster Card Fields

No

Smartcard Issued

No

Smartcard Validator

No

Penalty Fares
LM
All station facilities
Seated Area
Yes
Trolleys
Yes
Station Buffet
Yes

Buffet

Toilets
Yes

The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 06:30-21:30 and Sunday 08:30-21:30. The National key toilets are located on Platform 1 (operated by a RADAR key) and Platform 6/7. A RADAR key is available from the Information Office next door to the toilet on Platform 1. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Ticket Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 06:00-23:00 and Sunday 08:00-23:00. The toilet facilities are not available when the Ticket Office is closed.

Baby Change
Yes
Telephones
Yes
Wi Fi

No

Post Box
Yes
Accessibility and mobility access
Helpline

0800 0248 997

https://www.nationalrail.co.uk/
Mon-Sun
Staff Help Available

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Mon-Fri 05:30 to 23:30
Induction Loop
Yes
Accessible Ticket Machines
Yes
Ramp For Train Access
Yes
Accessible Taxis

Accessible taxis are not available

Accessible Public Telephones

Public telephones are not accessible

National Key Toilets
Yes
Step Free Access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.


Coverage: whole Station
Ticket Gates

No

Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 46
Sheltered: No
Cctv: Yes
Location:

Platform 1


Type: Stands
CarPark

Operator Name: S A B A U K
Name: Station Car Park
Spaces: 193

Number Accessible Spaces: 7
Accessible Spaces Note:

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the  Saba Blue Badge Portal.


Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.sabaparking.co.uk/car-park/nuneaton-station-car-park
Rail Replacement Services

Rail replacement vehicles will operate from the front of the station.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Please click here for a directional video to the rail replacement bus stop.

Taxi Rank

MI Taxis 024 7638 1111 JK Taxis 024 7638 5813

Onward Travel

Information to plan your onward journey is available in a printable format here

Passenger services
Customer Service

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Nuneaton station is accredited by the Secure Station Scheme**

Left Luggage

No

https://www.nationalrail.co.uk/
Lost Property

No

https://www.nationalrail.co.uk/
Live departures and arrivals