Station
Station facilities
General service information
- Staffing Level
-
Part time
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
Yes - from information point
Yes - from ticket office - Information Services Open
-
Mon-Fri 05:30 to 23:30
- CIS
-
- Departure Screens
- Announcements
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Validator
-
No
- Penalty Fares
-
LM
All station facilities
- Seated Area
- Yes
- Trolleys
- Yes
- Station Buffet
-
Yes
Buffet
- Toilets
-
Yes
The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 06:30-21:30 and Sunday 08:30-21:30. The National key toilets are located on Platform 1 (operated by a RADAR key) and Platform 6/7. A RADAR key is available from the Information Office next door to the toilet on Platform 1. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Ticket Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 06:00-23:00 and Sunday 08:00-23:00. The toilet facilities are not available when the Ticket Office is closed.
- Baby Change
- Yes
- Telephones
- Yes
- Wi Fi
-
No
- Post Box
- Yes
Accessibility and mobility access
- Helpline
-
0800 0248 997
https://www.nationalrail.co.uk/Mon-Sun - Staff Help Available
-
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Mon-Fri 05:30 to 23:30 - Induction Loop
- Yes
- Accessible Ticket Machines
- Yes
- Ramp For Train Access
- Yes
- Accessible Taxis
-
Accessible taxis are not available
- Accessible Public Telephones
-
Public telephones are not accessible
- National Key Toilets
- Yes
- Step Free Access
-
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Coverage: whole Station - Ticket Gates
-
No
- Impaired Mobility Set Down
- Yes
- Wheelchairs Available
- Yes
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 46
Sheltered: No
Cctv: Yes
Location:Platform 1
Type: Stands - CarPark
-
Operator Name: S A B A U K
Name: Station Car Park
Spaces: 193
Number Accessible Spaces: 7
Accessible Spaces Note:Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.sabaparking.co.uk/car-park/nuneaton-station-car-park - Rail Replacement Services
-
Rail replacement vehicles will operate from the front of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
- Taxi Rank
-
MI Taxis 024 7638 1111 JK Taxis 024 7638 5813
- Onward Travel
-
Information to plan your onward journey is available in a printable format here
Passenger services
- Customer Service
-
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Nuneaton station is accredited by the Secure Station Scheme**
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
No
https://www.nationalrail.co.uk/
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