Station
Station message
Oxford station is currently accessible through the station entrance on the east side (Park End Street). A designated pedestrian route is in place for access to the station entrance from the west side (Botley Road). Pick up and drop off points and vehicular access remain in place on the east side.
If you need assistance at this station, please call Great Western Railway's Customer Support Team on 03457 000125.
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from help point
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Information Services OpenMon-Sun
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CIS
- Departure Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Smartcard Accepted
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Penalty FaresGW
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All station facilities
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Seated Area
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Station Buffet
Coffee shop
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Toilets
The toilets are located on the Station Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Baby Change
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Telephones
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Wi Fi
Connect to "GWR Free Station WiFi"
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Post Box
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Tourist Information
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Atm Machine
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Shops
Coffee shops, Marks and Spencers
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Accessibility and mobility access
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Help desk on the main concourse.
Mon-Fri 04:00 to 01:35
Saturday 04:00 to 01:35
Sunday 07:00 to 01:35 -
Induction Loop
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Accessible Ticket Machines
Situated by the ticket office.
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Height Adjusted Ticket Office Counter
Travel centre may be used by wheelchair users .
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Ramp For Train Access
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Accessible Taxis
Accessible Taxis available at this station Please request staff assistance or call our free help line for.
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National Key Toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to access platform 4. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
At the station entrance.Assisted travel Meeting point - Customer Help Desk main Concourse. Please notify a member of staff.
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 1064
Sheltered: No
Cctv: Yes
Location:Car park
Annotation:Cycle storage available for 758 cycles. Please note cycles can be carried on our trains free of charge restriction apply.
Type: Stands -
CarPark
Operator Name: A P C O A Parking ( U K) Limited
Name: Station Car Park
Spaces: 530
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Parking is free for valid blue badge holders. Fully accessible ticket office machine.
Cctv: No
Open:
Mon-Sun
Website: http://www.apcoa.co.uk -
Rail Replacement Services
From station forecourt in front of station
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Taxi Rank
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Cycle Hire
Bainton Bikesbaintonbikes.com01865 311 610pre-booked bikes delivered to stationBrompton Dock0208 232 3931www.bromptondock.co.uk
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Passenger services
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Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Propertyhttps://www.nationalrail.co.uk/
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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