Station

Portsmouth & Southsea

Address and directions

Portsmouth & Southsea station
Commercial Road
Portsmouth
Hampshire
PO1 1EQ

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Ticket office opening hours

Monday: 05:40 to 20:30
Tuesday: 05:40 to 20:30
Wednesday: 05:40 to 20:30
Thursday: 05:40 to 20:30
Friday: 05:40 to 20:30
Saturday: 05:40 to 20:30
Sunday: 06:40 to 20:40

Station message

All toilets are out of order at Portsmouth & Southsea station.

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information

Staffing Level: Full time
Closed Circuit Television: Yes
Information Available From Staff: Yes - from help point
Information Services Open: Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Customer Help Points: Yes

Help points are available on all platforms

Ticket buying and collection

Ticket Office: Yes
Prepurchase Collection: Yes
Ticket Machine: Yes
Oystercard Issued: No
Use Oystercard: No
Always Show Oyster Card Fields: No
Smartcard Issued: Yes
Smartcard Topup: Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator: Yes
Smartcard Comments: Portsmouth & Southsea ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Penalty Fares: SW

All station facilities

Seated Area: Yes
Waiting Room: Mon-Sun 08:00 to 20:00

Platforms 1 and 2.
Station Buffet: Yes

Costa Coffee outside of station.
Toilets: Yes

The toilets are located in the Lower Concourse, next to the gateline. The National key toilets are located in the Lower Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Baby Change: Yes
Telephones: No
Wi Fi: Yes

Find WiFi Hotspots around Portsmouth & Southsea station
Atm Machine: Yes

Located on concourse
Shops: No

Hairdresser

Accessibility and mobility access

Helpline: 0800 5282100

https://www.nationalrail.co.uk/

Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Induction Loop: Yes
Accessible Ticket Machines: Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Height Adjusted Ticket Office Counter: Yes
Ramp For Train Access: Yes
Accessible Taxis: No
National Key Toilets: Yes
Step Free Access: Step-free category A Station - This station has step-free access to all platforms.

Coverage: whole Station
Ticket Gates: Yes
Impaired Mobility Set Down: No
Wheelchairs Available: Yes
Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Transport links

Cycle Storage: Spaces: 114
Sheltered: Yes
Cctv: Yes
Location:
Concourse and car park

Type: Stands,Racks
Rail Replacement Services: Station Street bus stop at side of Railway Station near Matalan car park.
Taxi Rank: Located outside front of station with 2 steps to road or dropped curb.
Onward Travel: Information to plan your onward journey is available in a printable format here.
Change here for the HoverBus (H1) to Southsea Hoverport which departs from bus Stand C.
Port: Portsmouth International Port, change here for local bus services.
Portsmouth to Ryde (Isle of Wight) with Hovertravel. Change here for the HoverBus (H1) to Southsea Hoverport which departs from bus Stand C.
Cycle Hire: Located at Commercial Road / Station Street junction. Operated by Voi. For more information: Voi | E-scooters for hire in Portsmouth

Parking information

Car Park: Name: Portsmouth & Southsea Car Park
Spaces: 26

Number Accessible Spaces: 2
Accessible Spaces Note:
Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible Car Park Equipment: No
Cctv: No

Website:

Passenger services

Customer Service: Please contact South Western Railway Customer Service Centre on 0345 6000 650
Left Luggage: No

https://www.nationalrail.co.uk/
Lost Property: https://www.southwesternrailway.com/contact-and-help/lost-property

Mon-Fri 07:30 to 19:00

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