Station

Preston (Lancs)

Address and directions

Preston station
Fishergate
Preston
Lancashire
PR1 8AP

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Ticket office opening hours

Monday: 05:45 to 22:00
Tuesday: 05:45 to 22:00
Wednesday: 05:45 to 22:00
Thursday: 05:45 to 22:00
Friday: 05:45 to 22:00
Saturday: 04:45 to 21:00
Sunday: 08:00 to 22:00

Station message

The lifts are out of order between platform 7 and the overbridge at Preston station.

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information

Staffing Level

Full time

Closed Circuit Television

Information Available From Staff

Yes - from help point
Yes - from information point
Yes - from ticket office

Information Services Open

Mon-Sun

CIS

Departure Screens
Arrival Screens
Announcements

Customer Help Points

Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements. Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Ticket buying and collection

Ticket Office: Yes
Prepurchase Collection: Yes
Ticket Machine: Yes
Oystercard Issued: No
Use Oystercard: No
Always Show Oyster Card Fields: No
Smartcard Issued: No
Smartcard Topup: Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator: No
Penalty Fares: VT

All station facilities

Seated Area: Yes
Waiting Room: Yes

Available on Platform 3/4. Automatic doors available on all waiting rooms.
Station Buffet: Yes

Refreshments and shops available on Platform 3/4
Toilets: Yes

The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
Baby Change: Yes
Telephones: Yes
Wi Fi: No

Find WiFi Hotspots around Preston station
Post Box: Yes
Atm Machine: Yes
Shops: Yes

Accessibility and mobility access

Helpline: 08000 158 123 (08000 158 124 Textphone)

https://www.nationalrail.co.uk/
Staff Help Available: The Passenger Assistance meeting point is opposite the ticket office near the main entrance. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Mon-Fri 04:00 to 01:00
Saturday 04:00 to 01:00
Sunday 04:00 to 01:00
Induction Loop: Yes
Accessible Ticket Machines: Yes
Height Adjusted Ticket Office Counter: Yes
Ramp For Train Access: Yes
Accessible Taxis: No
National Key Toilets: Yes

The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
Step Free Access: Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.

Coverage: whole Station
Ticket Gates: No
Impaired Mobility Set Down: Yes
Wheelchairs Available: Yes
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information

Cycle Storage: Spaces: 246
Sheltered: Yes
Cctv: Yes
Annotation:
Cycle hub by the Butler Street entrance 200 spaces
9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)

Type: Compounds,Stands
CarPark: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.

Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 1025

Number Accessible Spaces: 18
Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Sun

Website: https://www.avantiwestcoast.co.uk/where-we-go/parking
Rail Replacement Services: Pick Up / Drop Off in the short stay car park on Butler St.
Taxi Rank: Available outside the entrance. A freephone line is available in the ticket office area.
Onward Travel: Information to plan your onward journey is available in a printable format below
Metro Services: No Metro services
Car Hire: Nearest Eurocar about half a mile from the station
Cycle Hire: Cycle Hire available from Leisure Lakes Bikes. A bike shop, sales, hire and services is available adjacent to Platform 7 on Butler Street, outside the Multi-Story car park. For more details click here.

Passenger services

Customer Service: Customers are encouraged to approach a member of station staff with any customer information enquiry.
Left Luggage: No

https://www.nationalrail.co.uk/
Lost Property: Yes

Operator Name: Avanti West Coast Lost Property

https://www.nationalrail.co.uk/

Live departures and arrivals

Departures

Arrivals