Full time

Yes - from help point
Yes - from information point
Yes - from ticket office

• Departure Screens
• Arrival Screens
• Announcements

Ticket Office: Yes
Ticket Machine: Yes

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

VT

08000 158 123 (08000 158 124 Textphone)

Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Category A - This station has step-free access to all platforms / the platform

Coverage: whole Station

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Spaces: 350
Sheltered: Yes
Cctv: Yes
Location:

64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces

Annotation:

Two Cycle Hubs with secure storage and repair facilities are available on Platforms 2/4, with a total of 194 spaces.  The cycle hub is open 0500-0200 Monday to Saturday and 0745-0145 Sunday.

100 spaces per cycle hub (north and south ends platform 2/4)(200 spaces total)

23 hoops on platform 4 (2 x cycles per hoop = 46 spaces)

32 hoops on platform 2 (2 x cycles per hoop = 64 spaces)

6 hoops between platforms 2/4 (2 x cycles per hoop = 12 spaces)8 hoops in car park 3 (2 x cycles per hoop = 16 spaces)

Please ask station staff for more details.

Type: Compounds,Stands,Racks

Car parking1:

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

Operator Name: Avanti West Coast
Name: Station Car Park - Mill Road ( Multi- Story)
Spaces: 535

Number Accessible Spaces: 12
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Car parking2:

For information how to get to the car park, visit the Avanti West Coast website.

Different rates apply to non-rail users. Contact a member of staff for assistance.

Operator Name: Avanti West Coast
Name: Station Car Park - Railway Terrace
Spaces: 57

Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun

Website: https://www.avantiwestcoast.co.uk/destinations/parking

Car parking3:

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

Operator Name: Avanti West Coast
Name: Station Car Park - Murray Road
Spaces: 131

Number Accessible Spaces: 16
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage.

Information to plan your onward journey is available in a printable format here

Nearest Birmingham International Airport

Monday - Saturday 05:00 - 01:00

Sunday 08:00 - 01:00.

Available from the Customer Information point located on platform 2.