Station

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

 

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from information point
Yes - from ticket office
Information Services Open
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes

Available in the car park

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator

No
Penalty Fares
VT
All station facilities
Seated Area
Yes
Waiting Room
Yes

Seating and waiting rooms throughout.

Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Change
Yes
Telephones
Yes
Wi Fi

No

Find WiFi Hotspots around Runcorn station

Shops
Yes
Accessibility and mobility access
Helpline

08000 158 123 (08000 158 124 Textphone)

https://www.nationalrail.co.uk/
Staff Help Available

The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

Mon-Fri 05:15 to 00:15
Induction Loop
Yes
Accessible Ticket Machines

No
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets
Yes

Available on Platform 1, accessed via RADAR key.

Step Free Access

This station has step-free access to all platforms / the platform


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 16
Sheltered: Yes
Cctv: Yes
Location:

Adjacent to Car Park 1 (Multi-Story)


Annotation:

16 spaces by car park 1 on umbrella style racks and 3 x hoops on Platform 1 (2 x cycles per hoop = 6 spaces)


Type: Stands,Racks
Rail Replacement Services

Pick Up / Drop Off in the turning circle adjacent to the station entrance.

Onward Travel

Information to plan your onward journey is available in a printable format here.

Parking information
Car Park
Car parking1:

Tariff

Monday to Friday - £6.00 for 0 - 6 Hours Parking

Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users season tickets, please speak to a member of staff.


Operator Name: Avanti West Coast
Name: Station Car Park 1 - Multi Story ( Platform 1)
Spaces: 451

Number Accessible Spaces: 11
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Mon-Fri 05:15 to 23:45
Saturday 05:15 to 22:30
Sunday 08:15 to 23:45

Website: https://www.nationalrail.co.uk/

Car parking2:

Tariff

Monday to Friday - £6.00 for 0 - 6 Hours Parking

Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users season tickets, please speak to a member of staff.


Operator Name: Avanti West Coast
Name: Station Car Park 2 ( Platform 1)
Spaces: 76

Number Accessible Spaces: 16
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri 05:15 to 23:45
Saturday 05:15 to 22:30
Sunday 08:15 to 23:45

Website: https://www.nationalrail.co.uk/

Car parking3:

Tariff

Monday to Friday - £6.00 for 0 - 6 Hours Parking

Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users season tickets, please speak to a member of staff.


Operator Name: Avanti West Coast
Name: Station Car Park 3 ( Platform 2)
Spaces: 100

Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Mon-Fri 05:15 to 23:45
Saturday 05:15 to 22:30
Sunday 08:15 to 23:45

Website: https://www.nationalrail.co.uk/

Passenger services
Customer Service

Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes
https://avantiwestcoast.missingx.com/
Live departures and arrivals