Station

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from information point
Yes - from ticket office
Information Services Open
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued
Yes
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

Collect and top your Smartcard at this location

Penalty Fares
EM
All station facilities
First Class Lounge

No

The First Class Lounge located on platform 5 is currently closed.

Seated Area
Yes
Waiting Room
Mon-Fri 05:00 to 22:50
Saturday 05:00 to 22:50
Sunday 07:45 to 23:00

 There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.

Station Buffet
Yes

Cafes and vending machines.

Toilets
Yes

The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:

  • Monday to Friday: 05:00 to 22:50
  • Saturday: 05:00 to 22:50
  • Sunday: 07:45 to 23:00
Baby Change
Yes
Telephones
Yes
Wi Fi

No

Find WiFi Hotspots around Sheffield station

Atm Machine
Yes
Shops
Yes
Accessibility and mobility access
Helpline

08000 11 33 23

https://www.nationalrail.co.uk/
Staff Help Available

04.20 - 24.00 Monday to Saturday

07.30 - 24.00 Sunday 

Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.

Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets
Yes
Step Free Access

This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.

This station has tactile paving at the edge of each platform.


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 400
Sheltered: Yes
Cctv: Yes
Location:

Cycle hub located at station entrance (next to taxi rank).  Additional stands available on Platform 6.


Annotation:

Cycle hub open 24 hours.  Changing facilities and toilets available.


Type: Compounds,Stands
Rail Replacement Services

Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.

Taxi Rank

station front

Onward Travel

Most local buses depart from the Sheffield Bus Interchange or the Arundel Gate Interchange, both of which are a short walk from the station. View the map and in a printable format here.

The free-to-ride Sheffield Connect bus service departs from Sheffield Bus Interchange Starnd B1. Find more information about the Sheffield Connect service here.

Metro Services

The Sheffield 'Supertram'  serves the railway station - exit the rail station via overbridge.

For tram routes and times: www.travelsouthyorkshire.com/en-gb/supertram/home

Airport

Trans Pennine Express operate a daily, frequent train service, direct to Manchester Airport.

Parking information
Car Park

Operator Name: Q- Park
Name: Station Car Park
Spaces: 678
Number Accessible Spaces: 11
Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.nationalrail.co.uk/
Passenger services
Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
https://www.nationalrail.co.uk/
Mon-Fri 08:00 to 18:00
Live departures and arrivals