Elizabeth Line - from first train until last

• Departure Screens
• Announcements

Tickets can be collected onto Greater Anglia smartcards at this station.

Platform 1&2 - Multiple seats available covered under canopy.

Platform 3&5 - Multiple seats available covered under canopy.

Platform 6&8 - Multiple seats available covered under canopy.

Platform 9&10 - Multiple waiting shelters, uncovered seats also available along the platform.

Platform 10a - Waiting Shelters available

Platform 11 - Waiting Shelter available

Platform 12 - Waiting Shelter available

Jubilee & DLR platforms - Seats available and covered by canopy.

Coffee shops & Refreshment Kiosks available

Toilets are currently closed, we apologise for the inconvenience

Accessible toilets are available located on Jubilee line concourse - radar key required.

Toilets also available in the South concourse under the staircase.

Find WiFi Hotspots around Stratford (London) station

Outside the station - Stratford Centre

ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.

Newsagent located in the Central subway opposite platform 3&5 staircase

0343 222 1234

Staff are available to assist from the first to last train.

Accessibility Category A. This station has step-free access to all platforms

Ticket gates are staffed from first to last train

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Note that these are Council-owned cycle racks, located outside the front of the station

Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility. 

There are also various bicycle racks in Meridian Square.

There is a bicycle rack also located by the Gibbons road entrance

Car parking is available at Westfield's or Stratford Shopping Centre.

Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line (and c2c) will depart from:

Montfichet Road, Bus Stop W, for Eastbound services

A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.

London Buses operate from outside the station.

Information to plan your onward journey is available in a printable format Buses from Stratford (tfl.gov.uk)

London Underground Central Line and Jubilee Lines and Docklands Light Railway.

Elizabeth Line to Heathrow Airport

DLR to London City Airport

Greater Anglia to Stansted Airport via Tottenham Hale

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)