Station
Station message
Car parking spaces at the front of Westbury station will be unavailable from Friday 20 December until Saturday 25 January.
There are engineering works taking place over the Christmas period which means replacement bus services will be using several parking bays at the front of the station.
Customers can still use the rest of the station parking as normal. Alternatively, permit holders can also use the Sadlers Mead car park near Chippenham from Friday 27 December until Thursday 23 January at no extra charge.
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from help point
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Information Services OpenMon-Fri 05:30 to 00:30
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CIS
- Departure Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresGW
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All station facilities
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Seated Area
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
Connect to "GWR Free Station WiFi"
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Post Box
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Accessibility and mobility access
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office or platform office on platform 2.
Mon-Fri 06:00 to 23:59
Saturday 06:00 to 23:59
Sunday 08:00 to 22:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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National Key Toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category A Station - This station has step free access to all platforms via subway and the lifts
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
No specific area.Assisted Travel meeting point - Booking office main entrance. Please notify a member of staff.
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 68
Sheltered: Yes
Cctv: Yes
Location:Platform 1, 2 and 3
Type: Stands -
CarPark
Name: Station Car Park
Spaces: 321
Number Accessible Spaces: 19
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
Bus stop adjacent to the ticket office
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Taxi Rank
Yes
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Passenger services
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Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Propertyhttps://www.nationalrail.co.uk/
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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