Station

Westbury

Address and directions

Westbury station
Station Approach
Westbury
Wiltshire
BA13 4HP

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Ticket office opening hours

Monday: 06:50 to 17:00
Tuesday: 06:50 to 17:00
Wednesday: 06:50 to 17:00
Thursday: 06:50 to 17:00
Friday: 06:50 to 17:00
Saturday: 07:40 to 13:40
Sunday: to

Station message

Car parking spaces at the front of Westbury station will be unavailable from Friday 20 December until Saturday 25 January.

There are engineering works taking place over the Christmas period which means replacement bus services will be using several parking bays at the front of the station.

Customers can still use the rest of the station parking as normal. Alternatively, permit holders can also use the Sadlers Mead car park near Chippenham from Friday 27 December until Thursday 23 January at no extra charge.

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Mon-Fri 05:30 to 00:30
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  GW
All station facilities
- Seated Area
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
  
  Connect to "GWR Free Station WiFi"
- Post Box
Accessibility and mobility access
- Helpline
  
  08001 971 329 or 18001 0800 197 1329 (Textphone)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Meeting point: Ticket office or platform office on platform 2.
  
  Mon-Fri 06:00 to 23:59
  Saturday 06:00 to 23:59
  Sunday 08:00 to 22:00
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- National Key Toilets
  
  The radar key is available from station staff.
- Step Free Access
  
  Step Free Category A Station - This station has step free access to all platforms via subway and the lifts
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  No specific area.Assisted Travel meeting point - Booking office main entrance. Please notify a member of staff.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 68
  Sheltered: Yes
  Cctv: Yes
  Location:
  Platform 1, 2 and 3
  
  Type: Stands
- CarPark
  
  Name: Station Car Park
  Spaces: 321
  
  Number Accessible Spaces: 19
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Bus stop adjacent to the ticket office
- Taxi Rank
  
  Yes
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
Passenger services
- Customer Service
  
  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.nationalrail.co.uk/

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