Station

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

 

Station message

Ticket Office Amended Hours

The ticket office will have the following changes to planned availability:

Sunday 30th November - Closed Saturday 6th December 07:40 - 14:10

Tickets can be bought from the ticket machine or digitally.

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Information Services Open
Mon-Fri 05:30 to 00:30
CIS
  • Departure Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued
Yes
Smartcard Validator
Yes
Penalty Fares
GW
All station facilities
Seated Area
Yes
Trolleys
Yes
Station Buffet
Yes
Toilets
Yes
Baby Change
Yes
Telephones

No
Wi Fi
Yes

Connect to "GWR Free Station WiFi"

Post Box
Yes
Accessibility and mobility access
Helpline

08001 971 329 or 18001 0800 197 1329 (Textphone)

https://www.nationalrail.co.uk/
Staff Help Available

Meeting point: Ticket office or platform office on platform 2.

Mon-Fri 06:00 to 23:59
Saturday 06:00 to 23:59
Sunday 08:00 to 22:00
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets

The radar key is available from station staff.

Step Free Access

Step Free Category A Station - This station has step free access to all platforms via subway and the lifts


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down
Yes

No specific area.Assisted Travel meeting point - Booking office main entrance. Please notify a member of staff.

Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 68
Sheltered: Yes
Cctv: Yes
Location:

Platform 1, 2 and 3


Type: Stands
Rail Replacement Services

Front of the station.

Taxi Rank

Yes

Onward Travel

Information to plan your onward journey is available in a printable format here

Airport

Find out more about links from GWR stations to airports.

Parking information
Car Park

Find out more about car parking at this station.


Name: Station Car Park
Spaces: 321
Number Accessible Spaces: 19
Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Passenger services
Customer Service

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
https://www.nationalrail.co.uk/
Live departures and arrivals