Full time

Yes - from help point
Yes - from information point
Yes - from ticket office

• Departure Screens
• Announcements

Help points are available on all platforms

Ticket Office: Yes
Ticket Machine: Yes

Woking ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

SW

The waiting rooms on Platforms 1 and 5 are closed until further notice.

A coffee kiosk between Platforms 2 and 3. A cafe between Platforms 2 and 3. Starbucks on Platform 4. Vending machines on all platforms.

The toilets are located on Platform 2/4 and Platform 5. The National key toilets are located on Platform 1, Platforms 2/4 and Platform 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

Baby changing facilities in accessible toilets.

Find WiFi Hotspots around Woking station

0800 5282100

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible taxis are available outside both station entrances. Please ask a member of staff if you require assistance.

Step-free category A Station - This station has step-free access to all platforms.

Coverage: whole Station

Wide access gate available.

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Spaces: 456
Sheltered: Yes
Cctv: Yes
Annotation:

A New Cycle Hub includes 24 hour access, full CCTV coverage and maintenance tools.

Type: Compounds

Car parking1:
Name: Woking Oriental Road Car Park
Spaces: 570

Number Accessible Spaces: 6
Accessible Spaces Note:

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible Car Park Equipment: No
Cctv: Yes
Website:

Car parking2:
Name: Woking Premium Car Park
Spaces: 20

Number Accessible Spaces: 6
Accessible Car Park Equipment: No
Cctv: Yes
Website:

Station Forecourt (off Oriental Road).

Yes

Information to plan your onward journey is available in a printable format here

WOKING - HEATHROW AIRPORT "RailAir" daily, regular coach service, departs from the station forecourt. For times: www.railair.com

Brompton Dock0208 232 3931www.bromptondock.co.uk

Launch date October 2013

Please contact our Customer Service Centre on 0345 6000 650