Step 1: Selecting your topic
It’s important to select the most relevant topic for your group: one that you know they have an interest in or one that you would like to find out more information about. You can choose one topic for each session and adapt your planned activities to reflect that topic. Transport for Wales works in many different areas. You can select from one of our seven recommended topics below or come up with your own.
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Sustainability
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Transport for Wales’ aim is to transform the transport network in Wales and Borders so that it becomes truly sustainable and fit for future generations. We want to ensure that sustainable practices become a part of the culture at Transport for Wales and are evidenced in all our activities. The session should explore different sustainable opportunities in the transport sector and allow participants to give their views on key issues and challenges they face in relation to the future of sustainable transport. Feedback from this session will inform our Annual Sustainable Development Plan and let us know what is important to you. It will also shape our engagement strategy.
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Safety
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Improving the safety of our transport network is a key part of our work. We want to make all of our staff and customers feel safe. Issues including trespass onto the railway, misuse of level crossings, antisocial behaviour at stations, and criminal damage continue to be a problem.
The session could look at what people think are the key issues in terms of safety, why safety issues occur, and what can be done to stop them from happening, with the ultimate aim of making the Transport for Wales network safe for people to use during commutes, for business purposes, and for leisure. Your feedback from this will help us to make sure we continue to keep everyone safe and will give us ideas on how we can let everyone know about safety on the railways.
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Equality, Diversity and Inclusion
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We are creating partnerships with groups that represent people with identified protected characteristics, to provide opportunities to express themselves in a safe space on issues and suggestions around equality, diversity and inclusion on public transport.
This information will be dispersed to the relevant internal stakeholders. Where possible, suggestions from these groups will initiate progress and change, and this will be fed back to the community members and partnerships.
Based on the information received, we will create informative, productive interactions to build confidence and improve access to travel. It will offer opportunities to help shape our future plans and identify further opportunities.
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Customer Experience
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Right from the moment people leave their home, to the moment they arrive at their destination - every thing in between is what we describe as the Customer Experience. Identifying opportunities to improve your experience as a customer is incredibly important to us. Whether you would like more information available to you on the platform or a part of your route is uncomfortably busy, we want to know what’s important to you.
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Careers in the transport sector
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Identifying and facilitating opportunities to access mentoring and work experience, increasing participation in STEM (Science, Technology, Engineering, and Math) and the rail sector is important to us. We aim to highlight career opportunities to individuals from all backgrounds within our communities and ensure we not only strive for diversity in our workforce, but enforce our commitment to building the Welsh economy, through its workforce. The session could focus on ways we can widen those opportunities for future generations.
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Active Travel
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Active Travel means improving services to make them more attractive and more convenient to access on foot or by bike.
The Welsh Government’s active travel guidance states that engagement with stakeholders is fundamental to the process of developing an active travel strategy and network plan. The session will explore what kind of journeys people make in their communities, and what motivates them to make them by car, on public transport or walking, scooting, and cycling. We want to identify the barriers to walking and cycling and find out how we can better integrate them into other modes to ensure that to ensure that, without a car, you can have a seamless journey from start to finish.
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Marketing/Communications for transport
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Tell us how we should communicate our key messages to your group, you as an individual and the community that you live in. Tell us what media channels you use and how we can refine our important messages and engage with you and your peers.
This session could look at what people find important about transport, what they want to know more about (e.g. discounts, optional extras, accessibility barriers) or wider information about continuing their journey (e.g. tourism information for the end destination).
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