Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
If the station is unstaffed, please contact the customer relations team or onboard staff
Information Services Open

Information available 24/7 through the customer experience centre 0800 200 6060

CIS
  • Departure Screens
  • Announcements
Customer Help Points

No

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No

Use Oystercard

No

Always Show Oyster Card Fields

No

Smartcard Issued
Yes
Smartcard Topup
Yes
Smartcard Validator

No

Smartcard Comments

More information at www.northernrailway.co.uk/smart

Penalty Fares
NT
All station facilities
Seated Area
Yes
Waiting Room

Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms

Trolleys
Yes
Station Buffet
Yes

 small coffee shop located adjacent to station entrance.

Toilets
Yes

These toilets are available 0530-0000 (note - push button access)

Baby Change

No

Telephones
Yes
Wi Fi

No

Accessibility and mobility access
Helpline

0800 138 5560 text relay 18001 0800 138 5560

https://www.nationalrail.co.uk/
Mon-Sun
Staff Help Available

Staff help available from 0500 to midnight everyday.

Mon-Sun 05:00 to 00:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

Accepts Cash & Cards

Height Adjusted Ticket Office Counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Ramp For Train Access
Yes
Accessible Taxis

No

National Key Toilets

No

Step Free Access
  • Category A Station
  • Scooter Friendly Station

This station only has tactile paving on platforms 1, 3 and 4 only - Access to Manchester and Crewe platforms by means of subway from booking hall and ramp to each platform. Access to Manchester Airport platform from rear car park via ramp. Use help point button to call assistance to unlock the gate onto the platform.

To find our more about travelling around this station, please see the 360 map click here


Coverage: whole Station
Ticket Gates

No

Impaired Mobility Set Down

No

No designated area is provided. The station front may be used for set down purposes.

Wheelchairs Available
Yes
Assisted Travel

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 30
Sheltered: No
Cctv: No
Location:

Opposite station building


Type: Stands
Rail Replacement Services

Pick up & drop off in the Short Stay Car Park.

What3words - small.fall.prep

Taxi Rank
Onward Travel

Busline 0871 200 2233

Cycle Hire

Not available at this station.

Parking information
Car Park

Operator Name: Northern
Name: Station Car Park
Spaces: 120

Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:

Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground.


Cctv: No

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.nationalrail.co.uk/
Passenger services
Customer Service

08002006060

Left Luggage

No

https://www.nationalrail.co.uk/
Lost Property
https://www.nationalrail.co.uk/
Mon-Sun 07:00 to 22:00
Live departures and arrivals