Our Annual Report looks back at our achievements and successes of 2022/23.
The report details how we're creating a safe and sustainable transport network.
At Transport for Wales, we want to change the way people travel. We want people to walk, wheel, cycle and take public transport rather than drive their car. We’re supporting the Welsh Government in reducing car journeys in Wales by 10% by 2030.
We want to thank the people of Wales and the borders for their patience as we transform public transport. In the short term, some of our infrastructure changes are disruptive. In the long term, measures such as electrifying tracks, building footbridges and expanding stations will provide sustainable travel and connect communities for generations to come.
Chair | Scott Waddington
"Public transport needs to be at least as convenient as using a car. To facilitate this, we’ve centralised our customer services in the Transport for Wales Customer Engagement Centre. We’re setting up pilots to display live bus times at bus stops. We’re investing in transport hubs to enable people to cycle, walk and wheel to rail and bus stations. "
Chief Executive | James Price
"More people than ever are interacting with our digital platforms. There are 424,000 average monthly users of our website, up 70% on last year. Rail ticket sales on our app have increased by 55%. Nearly everyone in Wales has seen our Real Social Network campaign, a multimodal transport campaign encouraging more people to walk, cycle, wheel and use public transport. We’ve expanded our ability to offer online travel planning by acquiring Traveline Cymru."
Executive Director of Finance and Governance | Heather Clash
"Now more than ever, we need to ensure that everything we do is providing value for money to the people of Wales. Within our Business Plan deliverables and Budget we’ll continue to challenge our net cost and ensure our services are as affordable as possible."
Highlights include:
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8 Electric buses have been launched on the TrawsCymru T1 route |
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The distance of average train journeys on our network are 14% longer than pre-pandemic |
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We installed 210 defibrillators on the Wales and the borders network |
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Provided over 3.3 million pieces of information on journey planning and timetables to people travelling in Wales |
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The gender pay gaps fell to 14% for TfW Group and 19.2% for TfW Rail |
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Volunteers gave over 1,300 hours of their time to Coed Cymunedol (Community Woodlands) project |
