Changing Places

1/4 million disabled people cannot use the standard accessible toilets.

Changing Places toilets have more space and the right equipment, including a changing bench and hoist.


Where to find them

The Changing Places website has a handy map to find out the nearest facilities when you’re out and about. We provide a Changing Places facility at the following stations:

  • Bridgend – more information here
  • Llandudno – more information here
  • Port Talbot Parkway – more information here
  • Swansea – more information here


Who can use Changing Places?

The facilities are for anyone who needs them – you don’t have to be customer of ours to use the facilities. You will need a radar key to open them independently (although staff at the stations also hold the key). You will need to bring your own sling to use the hoists.

If you have any questions about the facilities, please contact us on or 0333 3211 202 (8am to 8pm Monday to Saturday and 11am – 8pm on Sundays).