Croeso! Family days out and daily trips should be exciting and hassle-free. Read our practical guide on travelling with kids, discover how children travel for free across our network and get full details on children's train tickets.
Family train ticket
Planning a family day out across Wales or the border regions is simple and affordable. Children under 5 always travel free across all UK train services without needing a ticket.
Our Family ticket is a Return train ticket allowing up to two children under 16 to travel free on our network with every fare-paying adult.
Buy your Family ticket quickly and easily:
- On our app or journey planner
- At ticket machines
- From conductors onboard
- At ticket offices
- Over the phone
Travelling with young children, prams and pushchairs
We know travelling with young children and a pram, pushchair or buggy can sometimes be a challenge. We’ll do everything we can to make your journey with us as easy as possible.
At the station
Some of our stations have automatic ticket barriers. These have wider gates for pushchairs and we’ll leave these open when barriers are unstaffed.
Please ensure the brakes of your pram or pushchair are applied when you’re waiting on the platform. Always supervise young children closely to help keep them safe.
You, or a travelling companion, will need to carry your pram or pushchair on to the train.
Further information on accessibility at our stations is available here.
On the train
We’ll do our best to help you get a seat if you have young children, a pram or pushchair.
If you can, please fold your pram and store it in the luggage rack, as some of our services can be busy. It’s usually best to do this before you board the train if you can.
You may not always be able to place your pram or pushchair next to you safely on the train. If you have a small baby, you might want to bring a carrier or sling.
All our trains have baby-changing facilities.
Children travelling alone
We’d always prefer children and young people to be accompanied by a responsible adult when travelling on the railway. Children should travel with a responsible adult until they’re mature enough to keep themselves safe. The railway can be a dangerous place. You can help prepare them. Talk to them before their journey about how to stay safe on and near the railway and what to do in an emergency.
We’ll contact the British Transport Police if we have any concern regarding the safety of a child travelling alone on our network.
For more information, please visit the BTP website.
Frequently asked questions
Do kids travel free on trains in Wales?
Yes. Children under 5 travel free on all trains in the UK. On TfW services, our Family ticket lets up to two children under 16 travel free with every fare-paying adult, at any time.
What are the best tips for travelling with kids on trains?
Travelling outside busy peak hours, folding pushchairs before boarding, packing snacks and using onboard Wi-Fi for entertainment makes family train travel smooth and enjoyable.
