Due to a broken down train between Chester (CTR) and Llandudno Junction (LLJ):
Services may be delayed by up to 60 minutes.
Services may be cancelled in both directions between Chester (CTR) and Llandudno Junction (LLJ).
We expect the incident to last until 19:00 and disruption to services is expected until 20:00.
What's Happened?
A train has broken down at Prestatyn meaning services between Chester and Holyhead are subject to disruption and may/will be cancelled or delayed.
We expect the incident to last until 19:00 with residual delays and cancellations expected until 20:00
Our maintenance team are currently in contact with train crew working to rectify the problem.
We will publish more information here, once we have received an update from our maintenance team.
Please check back here for more information shortly. We apologise for the disruption caused to your journey.
Alternative Travel Options
We are currently sourcing buses to help you complete your journey, at no extra cost.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit the National Rail website.
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Pay As You Go
If you're using Pay As You Go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.