Station

Station message

The lifts between platforms 1 & 2 and the subway are out of order at Stockport station.

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from information point
Yes - from ticket office
Information Services Open
Mon-Fri 05:00 to 01:40
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

Penalty Fares
VT
All station facilities
Seated Area
Yes
Waiting Room
Yes

waiting rooms on platform 2, platform 3 & platform 0

Trolleys
Yes
Station Buffet
Yes

Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4

Toilets
Yes

The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.

Baby Change
Yes
Telephones
Yes
Wi Fi

No

Find WiFi Hotspots around Stockport station

Post Box
Yes

On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4

Atm Machine
Yes

 At the front of the station.

Shops
Yes
Accessibility and mobility access
Helpline

08000 158 123 (08000 158 124 Textphone)

https://www.nationalrail.co.uk/
Staff Help Available

Passenger Assist meeting point is on the main concourse opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Mon-Fri 04:50 to 01:15
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets
Yes
Step Free Access

This station has step-free access to all platforms / the platform

Lifts are available to all platforms via the station subway


Coverage: whole Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 90
Sheltered: Yes
Cctv: Yes
Location:

20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4


Annotation:

20 hoops on Platform 1/2 (2 x cycles per hoop = 40 spaces)

20 hoops on platform 3/4 (2 x cycles per hoop = 40 spaces)

18 hoops at the station front (not Avanti lease area - 2 x cycles per hoop = 36 spaces)


Type: Lockers,Stands
Rail Replacement Services

Rail replacement coach services can be found at the front of the station.

Taxi Rank

 The Taxi rank is situated on Station Road, outside the main entrance.

Onward Travel

Information to plan your onward journey is available in a printable format here.

A city centre free shuttle bus also operates, click here for more information.

Parking information
Car Park

Operator Name: Avanti West Coast
Name: Stockport Exchange Station
Spaces: 1000

Number Accessible Spaces: 0
Accessible Spaces Note:

6 Electric Vehicle charging points


Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:

Disabled bays: 50


Cctv: Yes

Open:
Mon-Sun

Website: https://www.ncp.co.uk/find-a-car-park/car-parks/stockport-exchange-station/
Passenger services
Customer Service

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Avanti West Coast Lost Property
https://www.nationalrail.co.uk/
Live departures and arrivals