Full time

Yes - from help point
Yes - from information point
Yes - from ticket office

• Departure Screens
• Arrival Screens
• Announcements

Customer Help points are located on every platform

Ticket Office: Yes
Ticket Machine: Yes

Bournemouth ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

SW

Vending Machines on Platforms 2 and 3.

Starbucks.

The toilets are located on both platforms. The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

Find WiFi Hotspots around Bournemouth station

0800 5282100

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Step-free category A station. Level access to both sides of station from separate entrances. Long and steep ramped subway between platforms - up to 1:8 gradient.

Coverage: whole Station

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Spaces: 118
Sheltered: Yes
Cctv: Yes
Type: Compounds,Racks

Car parking1:
Name: Bournemouth Main Car Park
Spaces: 362

Number Accessible Spaces: 5
Accessible Spaces Note:

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible Car Park Equipment: Yes
Cctv: Yes
Website:

Car parking2:
Name: Bournemouth Premium Car Park
Spaces: 52

Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Website:

To Southampton / Brockenhurst: Station entrance on Halfords side. 

To Poole: Station entrance on Asda side.

 Yes

Information to plan your onward journey is available in a printable format here

Bournemouth Airport is served by Morebus service 737- which serves Bournemouth Square, Railway Station, Winton, Moordown, Northbourne and Parley Cross.

View the Morebus service 737 timetable here.

Located next to north and south side station entrances. Operated by Beryl. For more information: Bike and scooter hire in Dorset - Bournemouth, Christchurch and Poole | Beryl

Please contact our Customer Service Centre on 0345 6000 650