Station facilities
General service information
- Staffing Level
-
unstaffed
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
- CIS
-
- Departure Screens
- Arrival Screens
- Announcements
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
-
No
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Validator
-
No
- Penalty Fares
-
AW
All station facilities
- Seated Area
-
No
- Waiting Room
-
No
- Station Buffet
-
No
- Toilets
-
No
- Baby Change
-
No
- Telephones
-
No
- Wi Fi
- Yes
Accessibility and mobility access
- Helpline
-
0333 0050501
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 - Staff Help Available
-
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Yes
- Accessible Ticket Machines
- Yes
- Height Adjusted Ticket Office Counter
-
No
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- National Key Toilets
-
No
- Step Free Access
-
Whole station
- Ticket Gates
-
No
- Impaired Mobility Set Down
- Yes
- Wheelchairs Available
-
No
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 6
Sheltered: Yes
Cctv: Yes
Location:3 Sheffield stands under shelter providing parking for up to six bicycles are located by station entrance
Type: Stands - CarPark
-
Car park also has dedicated spaces for motorbikes.
Pick up/drop off point outside station
Operator Name: Transport for Wales
Spaces: 69
Free: Yes
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ - Rail Replacement Services
-
The rail replacement bus stop is in the station car park.
- Onward Travel
-
Bow Street Travel Interchange has connections with local buses. See Ceredigion Council website for information.
Served by buses
- T2
- 512
- X28
Passenger services
- Customer Service
-
Contact our Customer Relations team directly via the Transport for Wales Website.
- Lost Property
-
Yes
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
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