Station facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from ticket office
Yes - from help point -
Information Services Open
Information available during ticket office opening times.
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
Ticket office for advice only.
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
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All station facilities
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Shops
Convenience store
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) take cash, and major debit and credit cards.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
Low level/text public phones
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National Key Toilets
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Step Free Access
Category B2.
Platform 1 (for Cardiff) has level access.
Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 14
Sheltered: Yes
Cctv: Yes
Location:5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform.
2 Sheffield stands providing parking for up to 4 bicycles are located on platform 3.
Annotation:5 hoops
Type: Stands -
CarPark
Operator Name: Transport for Wales/ Caerphilly County Borough Council
Name: Station Car Park
Spaces: 222
Free: Yes
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
The rail replacement bus stop is Bay 11 at the bus stand outside the front of the station.
Temporary change on Saturday 31 August and Sunday 01 September. Due to road closures the rail replacement bus stop for Caerphilly will be located: Local bus stop on St Martin's Rd. Towards Cardiff, in front of St Martin's church. Towards Rhymney, opposite.
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Taxi Rank
Taxi rank within 100m and clearly signposted
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Onward Travel
'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:
Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details:
The Bus Interchange is located beside the rail station.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Overview
Serving the Welsh town of Caerphilly since 1871, this station sees almost one million passengers annually. It’s located on the Rhymney line of the Valley Lines network, once the historic Rhymney Railway. It’s gone through several updates over the years. Once a busy junction, the station was rebuilt to two platforms with a bus interchange in 1970. A third platform was added in 2013.
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How long does it take to get from Caerphilly station to Cardiff Airport?
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Cardiff Airport is 12 miles from Caerphilly station, and it takes approximately 1 hour and 15 minutes by train
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How long does it take to walk from Caerphilly station to Caerphilly town centre?
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It takes around 10 minutes to walk to Caerphilly town centre, via Bartlett Street.
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What car parking facilities are available at Caerphilly station?
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There are 222 parking spaces at Caerphilly station.
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What facilities are there for bike storage at Caerphilly station?
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Caerphilly station has 10 bike storage spaces available, which all include shelter and CCTV.
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What other facilities are available at Caerphilly station?
- Showers
- Shops
- Coin telephones
- Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops
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Which popular destinations can be reached from Caerphilly station?
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