Station facilities

  • Parking
  • Ticket machine
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television
Yes
Information Available From Staff
If the station is unstaffed, please contact the customer relations team or onboard staff
CIS
  • Departure Screens
  • Announcements
Customer Help Points

No
Ticket buying and collection
Ticket Office

No
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Yes
Smartcard Validator
Yes
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Caldicot station

Post Box

No
Atm Machine

No
Shops

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop

No
Accessible Ticket Machines
Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.

Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

No
Nearest Stations With More Facilities
STJ
National Key Toilets

No
Step Free Access

Category B2.

Wheelchair users and mobility scooter users may find the steep ramps leading from Station Road to Platforms 1 and 2 difficult to negotiate.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 0
Sheltered: No
Cctv: No
CarPark
Spaces: 0
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No

Website:
Rail Replacement Services

The rail replacement bus stops are the local bus stops on Longfellow Road. Wait at the stop on the station side of the road towards Cardiff and the stop on the opposite side of the road towards Chepstow.

Cycle Hire

There are no cycle hire facilities at this station

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview 

On the Gloucester line, between Newport and Chepstow lies Caldicot station. Serving the small town of Caldicot, the station was opened in 1932, taking over from the private siding that carried freight to and from the nearby iron works.

The town of Caldicot is known for its imposing medieval castle, built in the mid-1100s by Humphrey II de Bohun, the Baron of Trowbridge, and many visitors arrive by train to explore the impressive keep and grey stone walls. Caldicot has many attractions, including coastal walks and waymarked tracks across the wildlife-rich Levels, the beautiful gardens of Dewstow House, and the popular leisure centre, making it well worth a visit. 

 

  • How long does it take to walk from Caldicot station to Caldicot town centre?

    • Following Woodstock Way, the town centre of Caldicot is a ten minute walk from the station. 

  • What car parking facilities are available at Caldicot station?

    • There are no car parking facilities at Caldicot station.

  • What facilities are there for bike storage at Caldicot station?

    • Caldicot station lacks any bike storage facilities. 

  • What other facilities are available at Caldicot station?

    • Disabled access - step-free access throughout the station, with induction loops available