Full time

Yes - from help point
Yes - from information point
Yes - from ticket office

Help point located on platforms 7/8.  Help points are also located in the Cycle Park on the ground floor, level 1 and level 2

Ticket Office: Yes
Ticket Machine: Yes

Oyster cards are not valid at this station

Ticket Office: Yes
Ticket Machine: Yes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

LE

Platforms 1, 4 and 7

The toilets are located on Platform 4. The accessible toilets are on platform 4

Nearest post box is on Station Square at the front of the station

0800 028 28 78

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Details of nearest taxis are shown on station information poster

This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on Platform 1.

Coverage: whole Station

Cambridge station has Secure Station Accreditation

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Spaces: 2850
Sheltered: Yes
Cctv: Yes
Location:

Cycle point is by the Car Park

Type: Stands,Racks

Car parking1:

Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 330

Number Accessible Spaces: 23
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:

There is C C T V in the car park, this does not cover all areas.

Cctv: Yes
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: http://www.ncp.co.uk

Car parking2:

Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 3

Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
- 24h
- 24h

Website: https://www.nationalrail.co.uk/

Rail replacement buses depart from the front of the station

Taxi pick-up is in front of station

'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east

Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Operator Name: Available at ' Station Cycles' (located in long stay car park)