Station

Cambridge

Address and directions

Cambridge station
Station Road
Cambridge
Cambridgeshire
CB1 2JW

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Ticket office opening hours

Monday: 05:10 to 23:00
Tuesday: 05:10 to 23:00
Wednesday: 05:10 to 23:00
Thursday: 05:10 to 23:00
Friday: 05:10 to 23:00
Saturday: 05:10 to 23:00
Sunday: 07:00 to 22:55

Station message

Car Park Closure

Please be advised that the car park at this station will be closed on the 8th December 2024, and then from Friday 27th December 2024 until Wednesday 1st January 2025 inclusive. We are sorry for the inconvenience this may cause. This is due to engineering works.

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
- Customer Help Points
  
  Help point located on platforms 7/8. Help points are also located in the Cycle Park on the ground floor, level 1 and level 2
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Oyster Comments
  
  Oyster cards are not valid at this station
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
- Penalty Fares
  
  LE
All station facilities
- Seated Area
- Waiting Room
  
  Mon-Fri 04:00 to 00:10
  Saturday 04:00 to 00:10
  Sunday 06:00 to 00:10
  
  Platforms 1, 4 and 7
- Trolleys
- Station Buffet
- Toilets
  
  The toilets are located on Platform 4. The accessible toilets are on platform 4
- Baby Change
- Telephones
- Wi Fi
- Post Box
  
  Nearest post box is on Station Square at the front of the station
- Atm Machine
  
  On platform 1.
- Shops
Accessibility and mobility access
- Helpline
  
  0800 028 28 78
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Assistance is provided by station staff during the hours of train service operation. Booking is recommended
  
  Mon-Sun
- Induction Loop
- Accessible Ticket Machines
- Ramp For Train Access
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- National Key Toilets
- Step Free Access
  
  This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is on Platform 1.
  
  Coverage: whole Station
- Ticket Gates
  
  Cambridge station has Secure Station Accreditation
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 2850
  Sheltered: Yes
  Cctv: Yes
  Location:
  Cycle point is by the Car Park
  
  Type: Stands,Racks
- CarPark
  
  Car parking1:
  
  Operator Name: National Car Parks Ltd
  Name: Station Car Park
  Spaces: 330
  
  Number Accessible Spaces: 23
  Accessible Car Park Equipment: Yes
  Cctv: No
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: http://www.ncp.co.uk
  
  Car parking2:
  
  Operator Name: National Car Parks Ltd
  Name: Premium Bay
  Spaces: 3
  
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: No
  Open:
  - 24h
  - 24h
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Rail replacement buses depart from the front of the station
- Taxi Rank
  
  Taxi pick-up is in front of station
- Onward Travel
  
  'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east
  Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
Passenger services
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Left Luggage
  
  Operator Name: Available at ' Station Cycles' (located in long stay car park)
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.greateranglia.co.uk/lost-property
  
  Mon-Sun

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