Station facilities
General service information
- Staffing Level
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Part time
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from ticket office
Yes - from help point - Information Services Open
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Please use the Help Point for information when the ticket office is closed; information is available 24hrs a day.
- CIS
-
- Departure Screens
- Arrival Screens
- Customer Help Points
-
Yes
On the Pontypridd bound platform.
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
-
Ticket Office: Yes
Ticket Machine: Yes - Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Topup
-
Ticket Office: Yes
Ticket Machine: Yes - Smartcard Validator
- Yes
- Smartcard Comments
-
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- Penalty Fares
-
AW
All station facilities
- Seated Area
- Yes
- Waiting Room
-
No
- Station Buffet
-
No
- Toilets
-
No
- Baby Change
-
No
- Telephones
- Yes
- Wi Fi
-
No
Accessibility and mobility access
- Helpline
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03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 - Staff Help Available
-
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Yes
- Accessible Ticket Machines
-
Yes
The ticket machine(s) take cash, and major debit and credit cards.
The machine on the Cardiff-bound platform is only available during staffing hours.
The machine on the Pontypridd-bound platform is available all the time.
- Height Adjusted Ticket Office Counter
- Yes
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- National Key Toilets
-
No
- Step Free Access
-
Category B2.
While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.
Coverage: partial Station - Ticket Gates
- Yes
- Impaired Mobility Set Down
-
No
- Wheelchairs Available
-
Yes
Wheelchairs are available during ticket office opening hours.
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 30
Sheltered: No
Cctv: Yes
Location:15 Sheffield stands providing for up to 30 bicycles in an area, located to the south of the footbridge which crosses the railway.
Type: Stands - Rail Replacement Services
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The rail replacement bus stop is on Park Place, near the Student Union.
- Onward Travel
-
The nearest bus stop is on Park Place.
Passenger services
- Customer Service
-
Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Yes
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
Overview
Only opened in 1983, Cathays is the closest station to many of the Cardiff University buildings. With the National Museum and other attractions nearby, its two platforms handle over one million passengers annually, including many students. One of Cardiff's 20 stations, it was built when numerous stations were being closed. It's often used as a short cut between Senghenydd Road and Park Place via the passenger bridge.
How long does it take to get from Cathays station to Cardiff Airport?
The journey to Cardiff Airport takes around an hour and involves changing at Cardiff Central station for a train to the airport.
How long does it take to walk from Cathays station to Cardiff city centre?
The walk to Cardiff city centre takes around 15 minutes, via Park Place.
What car parking facilities are available at Cathays station?
There are no facilities for parking a car at Cathays station.
What facilities are there for bike storage at Cathays station?
Cathays station has no storage facilities for bikes.
What other facilities are available at Cathays station?
- Coin and cards telephones
- Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops
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