Station

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

 

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from information point
Yes - from ticket office
Information Services Open

Information is available from the ticket office during scheduled opening hours, or from platform dispatch staff during the hours shown above.


CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes

Assistance meeting point is the customer information office on the relevant platform.

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued
Yes
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty Fares
LE
All station facilities
Seated Area
Yes
Waiting Room
Mon-Fri 05:00 to 23:00
Saturday 05:00 to 23:00
Sunday 06:00 to 23:00

The waiting rooms are located in the station buildings and can be accessed from Platform 1 (for trains towards London), and Platform 2 (for trains towards Colchester and Ipswich).

Station Buffet
Yes

Toilets
Yes

There are male and female toilets located in the station buildings on Platform 1 (for trains towards London) and also on Platform 2 (for trains towards Colchester and Ipswich). An accessible toilet is available for radar key holders and is located on the ground floor, near the lifts. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 05:00 - 23:00Saturday 05:00 - 23:00Sunday 08:00 - 23:00

Baby Change
Yes
Telephones

No
Wi Fi
Yes

Find WiFi Hotspots around Chelmsford station

Atm Machine
Yes
Shops
Yes
  • WHSmith
  • Photo-Me digital passport photos

Accessibility and mobility access
Helpline

0800 028 28 78

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available

.

Mon-Sun
Induction Loop
Yes
Accessible Ticket Machines
Yes

Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes

.

Accessible Taxis

National Key Toilets
Yes
Step Free Access

This station has step free access to both platforms via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the customer information office on the relevant platform.


Coverage: whole Station
Ticket Gates
Yes

Chelmsford station has Secure Station Acreditation

Impaired Mobility Set Down

No
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 960
Sheltered: Yes
Cctv: Yes
Location:

There is a dedicated Cycle Point with free cycle parking, secure cycle parking, and premium cycle parking located in Park Road, opposite the station.


Type: Compounds,Stands
Rail Replacement Services

Rail replacement bus services pick up and drop off at the bus stops on Victoria Road, by the station entrance.

Taxi Rank

There is a taxi rank outside the station.

Onward Travel

'First' operates a network of frequent local bus routes around Chelmsford and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus

Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info

Bus stops are located outside the station on Duke Street.

Parking information
Car Park
Car parking1:

Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 137

Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.ncp.co.uk/find-a-car-park/car-parks/chelmsford-station-g-anglia/

Car parking2:

Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 7

Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
- 24h
- 24h

Website: https://www.nationalrail.co.uk/

Passenger services
Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes
https://www.greateranglia.co.uk/lost-property
Live departures and arrivals