Station
Station facilities
General service information
- Staffing Level
-
Full time
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from information point
Yes - from ticket office - Information Services Open
-
Mon-Fri to
Saturday to
Sunday to - CIS
-
- Departure Screens
- Announcements
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
- Yes
- Smartcard Topup
-
Ticket Office: Yes
Ticket Machine: Yes - Smartcard Validator
- Yes
- Smartcard Comments
-
Collect and top your Smartcard at this location
- Penalty Fares
-
EM
All station facilities
- Seated Area
- Yes
- Waiting Room
-
Mon-Fri 05:15 to 19:00
Saturday 06:15 to 18:00
Sunday 08:30 to 21:00There is a heated waiting room, along with sheltered platform waiting areas with accessible seating.
- Trolleys
- Yes
- Station Buffet
-
Yes
Cafe and Vending Machine
- Toilets
-
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on Platform 1.
- Baby Change
- Yes
- Telephones
- Yes
- Wi Fi
-
No
- Atm Machine
- Yes
Accessibility and mobility access
- Helpline
-
08000 11 33 23
https://www.nationalrail.co.uk/ - Staff Help Available
-
05.00 - 01.15 Monday to Friday
05.00 - 00.20 Saturday and Sunday
Mon-Fri 05:00 to 01:30
- 24h
- 24h
- 24h - Induction Loop
- Yes
- Accessible Ticket Machines
- Yes
- Height Adjusted Ticket Office Counter
- Yes
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- National Key Toilets
- Yes
- Step Free Access
-
Category A. This station has step free access. There is a subway and lift to platforms. This station has tactile paving at the edge of all platforms, also at the foot and top of each stairwell.
Coverage: whole Station - Ticket Gates
-
No
- Impaired Mobility Set Down
- Yes
- Wheelchairs Available
- Yes
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Transport links
- Cycle Storage
-
Spaces: 80
Sheltered: Yes
Cctv: Yes
Location:Station front, platform 1
Type: Stands,Racks - Rail Replacement Services
-
Coaches leave from the front of the station
- Taxi Rank
-
station front
- Onward Travel
Parking information
- Car Park
-
This station has Secure Stations Accreditation.
Operator Name: East Midlands Railway
Name: Station Car Park
Spaces: 425
Number Accessible Spaces: 20
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/
Passenger services
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
No
Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.https://www.nationalrail.co.uk/
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