Station message
From Monday 09 September, this station will be within the Transport for Wales Penalty Fare Zone. For more information visit tfw.wales/tfw-penalty-fare-zone.
Station facilities
-
General service information
-
Staffing Levelunstaffed
-
Closed Circuit Television
-
Information Available From StaffYes - from help point
-
Information Services OpenMon-Sun
-
CIS
- Departure Screens
- Arrival Screens
-
Customer Help Points
-
-
Ticket buying and collection
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Oystercard Issued
-
Use Oystercard
-
Always Show Oyster Card Fields
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
-
Penalty FaresAW
-
-
All station facilities
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
-
Accessibility and mobility access
-
Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
-
Induction Loop
-
Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible Public Telephones
On the main road next to the garage (25 metres)
-
Nearest Stations With More FacilitiesSHR
-
National Key Toilets
-
Step Free Access
Category B2.
Step free access is available to both platforms however access between the platforms is via a footbridge with steps or a long detour.
Coverage: partial Station -
Ticket Gates
-
Impaired Mobility Set Down
-
Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
-
-
Parking information
-
Cycle StorageSpaces: 4
Sheltered: No
Cctv: No
Location:2 Sheffield stands providing 4 cycle parking spaces are located on the northbound (Shrewsbury direction) platform.
Annotation:There are a total of four Sheffield stands at the station.
Type: Stands -
CarPark
Name: Station Car Park
Spaces: 0
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
The rail replacement bus stop is in the station car park behind the Hereford bound platform.
-
-
Passenger services
-
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
-
Left Luggagehttps://www.nationalrail.co.uk/
-
Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
-
Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
-
Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
-
Visiting Chepstow Explore Visiting Chepstow
-
Visiting Holyhead Explore Visiting Holyhead
-
Visit Carmarthen Explore Visit Carmarthen
-