Colwyn Bay

Address and directions

Colwyn Bay station
Princes Drive
Colwyn Bay
Conwy
LL29 8DF

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Ticket office opening hours

Monday: 06:15 to 19:20
Tuesday: 06:15 to 19:20
Wednesday: 06:15 to 19:20
Thursday: 06:15 to 19:20
Friday: 06:15 to 19:20
Saturday: 06:15 to 19:20
Sunday: 09:10 to 16:40

Station message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Station facilities

Parking
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 06:15 to 21:05
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
  
  Ticket Office only.
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or at ticket office.
  You can get a TFW SmartCard on our website: www.tfw.wales
- Penalty Fares
  
  AW
All station facilities
- Seated Area
- Waiting Room
  
  Mon-Fri 06:15 to 20:30
  
  On each platform.
- Station Buffet
- Toilets
  
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
  Baby changing facilities in ladies and gents toilets
- Baby Change
  
  Baby change facilities are in ladies and gents toilets on platform 1.
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Colwyn Bay station
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine is available during ticket office opening hours.
  The ticket machine takes cash, debit and credit cards. They have touchscreen controls.
  The ticket machine is next to the booking office.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- Accessible Public Telephones
- National Key Toilets
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
- Step Free Access
  
  Category A.
  Step free access is available from the station car park and a footbridge with lifts connects both platforms.
  
  Coverage: whole Station
- Ticket Gates
  
  Ticket gates available during ticket office opening hours. There are wide aisle gates.
- Impaired Mobility Set Down
  
  Outside the ticket office.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 20
  Sheltered: Yes
  Cctv: Yes
  Location:
  10 Sheffield stands providing parking for up to twenty bicycles are located on the westbound Platform 1, by the footbridge.
  
  Annotation:
  5 hoops
  
  Type: Stands
- CarPark
  
  Operator Name: A P C O A
  Name: Station Car Park
  Spaces: 77
  Number Accessible Spaces: 3
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Sun
  
  Website: https://www.apcoa.co.uk/tfwr
- Rail Replacement Services
  
  The rail replacement bus stop is in the station car park.
- Taxi Rank
  
  At the front of the station.
- Onward Travel
  
  Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Cycle Hire
  
  There are no cycle hire facilities at this station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

Overview

Colwyn Bay station serves the pretty seaside resort of the same name, on the north coast of Wales. Originally opened in 1848 by the Chester and Holyhead Railway rebuilt forty years later, with the current building dating from 1965.

With well over 1 million passenger journeys every year, it’s the busiest station on the North Wales Coast Line. Many of these passengers are holidaymakers seeking a relaxing break by the sea. The railway follows the line of the coast for many miles, giving visitors a preview of the glorious beaches North Wales has to offer. If you're interested in visiting this gorgeous area, knowing what to visit and where to go definitely pays off, so check out the best things to do in Colwyn Bay.

How long does it take to walk from Colwyn Bay station to Colwyn Bay town centre?
- Going via Station Road the walk from Colwyn Bay station to the town centre takes around 5 minutes.
What car parking facilities are available at Colwyn Bay station?
- There are spaces for 76 cars at Colwyn Bay station.
What facilities are there for bike storage at Colwyn Bay station?
- With CCTV available, there are 10 bike spaces at Colwyn Bay station.
What other facilities are available at Colwyn Bay station?
- Toilets
- Coin and card telephones
- Disabled access - step-free throughout the station, with induction loops, wheelchairs and ramps readily available
Which popular destinations can be reached from Colwyn Bay station?
- Colwyn Bay station to Llandudno station

Colwyn Bay

Address and directions

Ticket office opening hours

Station message

Station facilities

Overview

How long does it take to walk from Colwyn Bay station to Colwyn Bay town centre?

What car parking facilities are available at Colwyn Bay station?

What facilities are there for bike storage at Colwyn Bay station?

What other facilities are available at Colwyn Bay station?

Which popular destinations can be reached from Colwyn Bay station?