Station facilities
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Parking
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Step-free access
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Ticket machine
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Ticket office
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Toilets
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Wifi
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMon-Fri 06:15 to 21:05
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CIS
- Departure Screens
- Announcements
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Customer Help Points
Ticket Office only.
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or at ticket office.
You can get a TFW SmartCard on our website: www.tfw.wales
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Penalty FaresAW
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All station facilities
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Seated Area
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Waiting RoomMon-Fri 06:15 to 20:30
On each platform.
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Station Buffet
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Baby changing facilities in ladies and gents toilets
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Baby Change
Baby change facilities are in ladies and gents toilets on platform 1.
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Telephones
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Wi Fi
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Induction Loop
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Accessible Ticket Machines
The ticket machine is available during ticket office opening hours.
The ticket machine takes cash, debit and credit cards. They have touchscreen controls.
The ticket machine is next to the booking office.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
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National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
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Step Free Access
Category A.
Step free access is available from the station car park and a footbridge with lifts connects both platforms.
Coverage: whole Station -
Ticket Gates
Ticket gates available during ticket office opening hours. There are wide aisle gates.
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Impaired Mobility Set Down
Outside the ticket office.
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 20
Sheltered: Yes
Cctv: Yes
Location:10 Sheffield stands providing parking for up to twenty bicycles are located on the westbound Platform 1, by the footbridge.
Annotation:5 hoops
Type: Stands -
CarPark
Operator Name: A P C O A
Name: Station Car Park
Spaces: 77
Number Accessible Spaces: 3
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.apcoa.co.uk/tfwr -
Rail Replacement Services
The rail replacement bus stop is in the station car park.
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Taxi Rank
At the front of the station.
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Onward Travel
Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
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Cycle Hire
There are no cycle hire facilities at this station.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Overview
Colwyn Bay station serves the pretty seaside resort of the same name, on the north coast of Wales. Originally opened in 1848 by the Chester and Holyhead Railway rebuilt forty years later, with the current building dating from 1965.
With well over 1 million passenger journeys every year, it’s the busiest station on the North Wales Coast Line. Many of these passengers are holidaymakers seeking a relaxing break by the sea. The railway follows the line of the coast for many miles, giving visitors a preview of the glorious beaches North Wales has to offer. If you're interested in visiting this gorgeous area, knowing what to visit and where to go definitely pays off, so check out the best things to do in Colwyn Bay.
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How long does it take to walk from Colwyn Bay station to Colwyn Bay town centre?
- Going via Station Road the walk from Colwyn Bay station to the town centre takes around 5 minutes.
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What car parking facilities are available at Colwyn Bay station?
- There are spaces for 76 cars at Colwyn Bay station.
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What facilities are there for bike storage at Colwyn Bay station?
- With CCTV available, there are 10 bike spaces at Colwyn Bay station.
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What other facilities are available at Colwyn Bay station?
- Toilets
- Coin and card telephones
- Disabled access - step-free throughout the station, with induction loops, wheelchairs and ramps readily available
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Which popular destinations can be reached from Colwyn Bay station?
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Visiting Chepstow Explore Visiting Chepstow
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Visiting Holyhead Explore Visiting Holyhead
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Visit Carmarthen Explore Visit Carmarthen
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