Conwy Station | Train Times | Transport for Wales

Station message

New local lockdown restrictions: Conwy County Council area. The Welsh Government has tightened coronavirus laws across the Conwy County Council area to prevent the virus spreading. More information can be found here.

Until further notice, there will be fewer trains than usual at Conwy. In order to maintain a safe distance between the conductor and customers, Transport for Wales need to be able to operate two train doors. Unfortunately due to the short platform length at this station, this is not possible with all trains.

Station facilities

Toilets: No
Parking: Yes
ATM: No
Ticket office: No
Wifi: No
Ticket machine: No
Step-free access: Yes
Shops: No

General service information
- Staffing Level
  
  unstaffed
- Closed Circuit Television
- Information Services Open
  
  Mon-Sun
- CIS
  
  Departure Screens
  Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
All station facilities
- First Class Lounge
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards And Coins
- Wi Fi
  
  Find WiFi Hotspots around Conwy station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  No platform staff available. Assistance is provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Nearest Stations With More Facilities
  
  LLJ
- National Key Toilets
- Step Free Access
  
  Category B2
  
  Step free access is available to Platform 1 (to Chester) from the station car park. Access to Platform 2 (to Holyhead) is via a shallow ramp with handrail or via steps. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
  
  Coverage: whole Station
- Impaired Mobility Set Down
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 0
  Sheltered: No
  Cctv: No
- CarPark
  
  Operator Name: Conwy County Borough
  Spaces: 25
  Free: Yes
  Number Accessible Spaces: 3
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Sun
  
  Website: http://www.conwy.gov.uk
- Rail Replacement Services
  
  At the bus stop on the main road outside station
- Onward Travel
  
  Bus stops are next to the station.
  
  Services run apx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Managed by Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

Conwy

Address and directions

Station message

Station facilities