Station facilities

  • Parking
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
CIS
  • Departure Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office

No
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator

No
Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Conwy station

Post Box

No
Atm Machine

No
Shops

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines

No
Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

No
Nearest Stations With More Facilities
LLJ
National Key Toilets

No
Step Free Access

Category B2.

Separate step-free access to each platform:

Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane.

Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places.

Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street.

Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 0
Sheltered: No
Cctv: No
CarPark

Operator Name: Conwy County Borough
Spaces: 25
Free: Yes
Number Accessible Spaces: 3
Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Sun

Website: http://www.conwy.gov.uk
Rail Replacement Services

The rail replacement bus stop is a local bus stop near the station.

Onward Travel

Bus stops are next to the station.

Services run approx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.

Cycle Hire

There are no cycle hire facilities at this station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview 

On the North Wales Coast Line, Conwy station serves the market town of Conwy. Fortified by its still-imposing walls, the town is a popular tourist destination, with a large number of visitors arriving at the pretty station.

Opened in 1848, the station closed again in 1966 for more than 20 years. When it reopened, the Anglicised spelling of the station name - Conway, was changed to Conwy to reflect the importance of the Welsh language.

 

  • How long does it take to walk from Conwy station to Conwy town centre?

    • It takes around five minutes to walk from the station to Conwy town centre, going via High Street and Lower Gate Street.

  • What car parking facilities are available at Conwy station?

    • Conwy station has spaces for 25 parked cars.

  • What facilities are there for bike storage at Conwy station?

    • There are no bike storage facilities at Conwy station. 

  • What other facilities are available at Conwy station?

    • Disabled access - the whole station is step-free, with ramps and induction loops available

  • Which popular destinations can be reached from Conwy station?