Station facilities
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This is automated information from www.nationalrail.co.uk (opens in new window), which may contain elements of content only available in English.
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General service information
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Staffing Levelunstaffed
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Closed Circuit Television
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Information Available From StaffYes - from help point
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Information Services OpenMon-Sun
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CIS
- Departure Screens
- Arrival Screens
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresAW
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All station facilities
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
Nearest is out of station, down to main road turn right, approximately 250 metres.
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Nearest Stations With More FacilitiesSHR
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National Key Toilets
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Step Free Access
Category B2.
Step free access to Platform 1 (to Shrewsbury) is available via a ramp from Ash Close. Step free access to Platform 2 (to Hereford) is available from the car park. Both platforms are connected via a footbridge or a long detour.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 8
Sheltered: No
Cctv: No
Location:Four Sheffield Stands offering capacity for up to 8 bicycles are located on the southbound platform 1
Annotation:There are four Sheffield stands providing space for up to 8 (eight) bicycles
Type: Stands -
CarPark
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
The rail replacement bus stop is at the station entrance.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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