Crosskeys

Address and directions

Crosskeys station
Risca Road
Crosskeys
Caerphilly County
NP11 7BU

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Station facilities

Parking
Ticket machine

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).

General service information
- Staffing Level
  
  unstaffed
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
  
  Customer help points are available on both platforms.
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Penalty Fares
  
  AW
All station facilities
- Seated Area
- Waiting Room
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Crosskeys station
- Post Box
- Atm Machine
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  There are no platform staff at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine(s) take cash, and major debit and credit cards. Ticket machines are touchscreen.
- Ramp For Train Access
- Accessible Taxis
- Accessible Public Telephones
- Nearest Stations With More Facilities
  
  NBE
- National Key Toilets
- Step Free Access
  
  Category B1.
  Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.
  Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace.
  
  Coverage: partial Station
- Ticket Gates
- Impaired Mobility Set Down
  
  .
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 4
  Sheltered: No
  Cctv: Yes
  Location:
  Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central), in the car park.
  
  Type: Lockers
- CarPark
  
  Spaces: 0
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: No
  Cctv: No
  
  Website:
- Rail Replacement Services
  
  The rail replacement bus stop is a local bus stop on Risca Road.
- Cycle Hire
  
  There are no cycle hire facilities at this station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

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