Station facilities
General service information
- Staffing Level
-
unstaffed
- Closed Circuit Television
-
No
- Information Available From Staff
-
If the station is unstaffed, please contact the customer relations team or onboard staff
- CIS
-
- Departure Screens
- Arrival Screens
- Announcements
- Customer Help Points
-
No
Ticket buying and collection
- Ticket Office
-
No
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Validator
-
No
- Penalty Fares
-
AW
All station facilities
- Seated Area
- Yes
- Waiting Room
-
No
- Station Buffet
-
No
- Toilets
-
No
- Baby Change
-
No
- Telephones
-
No
- Wi Fi
-
No
- Post Box
-
No
- Atm Machine
-
No
- Shops
-
No
Accessibility and mobility access
- Helpline
-
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 - Staff Help Available
-
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
-
No
- Accessible Ticket Machines
-
No
- Height Adjusted Ticket Office Counter
-
No
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- Nearest Stations With More Facilities
-
LLJ
- National Key Toilets
-
No
- Step Free Access
-
Accessibility update. Dolgarrog station is currently not fully accessible.
Please use Tal- y-Cafn station or for assistance please talk to the conductor on board.
Category B1.
The station is not suitable for wheelchair users as there is a gravel slope between the gate and the platform ramp. The lane from the main road also has a poor surface and is cobbled in places.
Coverage: partial Station - Ticket Gates
-
No
- Impaired Mobility Set Down
-
No
- Wheelchairs Available
-
No
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 0
Sheltered: No
Cctv: No - Rail Replacement Services
-
The rail replacement bus stop is a local bus stop on the A470 at the end of Clark Street.
- Cycle Hire
-
There are no cycle hire facilities at this station .
Passenger services
- Customer Service
-
Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Yes
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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