Station message
Travelling between Cardiff Central - Barry Island and Bridgend? Buses will replace trains Saturday 29 March - Friday 04 April. Check before you travel tfw.wales.
Station facilities
General service information
- Staffing Level
-
unstaffed
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
- CIS
-
- Departure Screens
- Arrival Screens
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
-
No
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Topup
- Yes
- Smartcard Validator
- Yes
- Smartcard Comments
-
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- Penalty Fares
-
AW
All station facilities
- Seated Area
- Yes
- Waiting Room
-
No
- Station Buffet
-
No
- Toilets
-
No
- Baby Change
-
No
- Telephones
-
No
- Wi Fi
- Yes
Accessibility and mobility access
- Helpline
-
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 - Staff Help Available
-
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Yes
- Accessible Ticket Machines
-
Yes
The ticket machine is on the Barry bound platform.
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Ramp For Train Access
-
No
- Accessible Taxis
-
No
- National Key Toilets
-
No
- Step Free Access
-
Category B2.
Platform 1 (to Cardiff) is accessible via the footpath emanating from Cardiff Road and up the end of platform ramp.
Platform 2 (to Barry) is accessible from Chamberlain Row and up the end of platform ramp.
A footbridge with steps connects both platforms.
Coverage: partial Station - Ticket Gates
-
No
- Impaired Mobility Set Down
-
No
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 0
Sheltered: No
Cctv: Yes - CarPark
-
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 31
Free: Yes
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri
Website: https://www.nationalrail.co.uk/ - Rail Replacement Services
-
The rail replacement bus stop is at the station car park entrance.
- Onward Travel
-
Local routes operated by Cardiff Bus.
Passenger services
- Customer Service
-
Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Yes
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
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