Station facilities

  • Parking
  • Ticket machine
  • Wifi
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
CIS
  • Departure Screens
  • Arrival Screens
Customer Help Points
Yes
Ticket buying and collection
Ticket Office

No
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Yes
Smartcard Validator
Yes
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi
Yes

Find WiFi Hotspots around Eastbrook station

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine is on the Barry bound platform.

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Ramp For Train Access

No
Accessible Taxis

No
National Key Toilets

No
Step Free Access

Category B2.

Platform 1 (to Cardiff) is accessible via the footpath emanating from Cardiff Road and up the end of platform ramp.

Platform 2 (to Barry) is accessible from Chamberlain Row and up the end of platform ramp.

A footbridge with steps connects both platforms.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 0
Sheltered: No
Cctv: Yes
Rail Replacement Services

The rail replacement bus stop is at the station car park entrance.

Onward Travel

Local routes operated by Cardiff Bus.

Routes & Maps - Cardiff Bus

Parking information
Car Park

Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 31
Free: Yes
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Fri

Website: https://www.nationalrail.co.uk/
Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals