Station facilities
General service information
- Staffing Level
-
unstaffed
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
- CIS
-
- DepartureScreens
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
-
No
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Topup
- Yes
- Smartcard Validator
- Yes
- Smartcard Comments
-
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- Penalty Fares
-
AW
All station facilities
- Seated Area
- Yes
- Waiting Room
-
No
- Station Buffet
-
No
- Toilets
-
No
- Baby Change
-
No
- Telephones
-
No
- Wi Fi
-
No
- Post Box
-
No
- Atm Machine
-
No
- Shops
-
No
Accessibility and mobility access
- Helpline
-
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 - Staff Help Available
-
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Yes
- Accessible Ticket Machines
-
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- Accessible Public Telephones
-
No
- Nearest Stations With More Facilities
-
NWP
- National Key Toilets
-
No
- Step Free Access
-
Category A - step free access to platform.
Coverage: whole Station - Ticket Gates
-
No
- Impaired Mobility Set Down
-
No
- Wheelchairs Available
-
No
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 6
Sheltered: No
Cctv: Yes
Location:3 Sheffield stands providing space for up to 6 bicycles are located near to station entrance
Type: Stands - CarPark
- Rail Replacement Services
-
The rail replacement bus stop is in the station car park.
- Cycle Hire
-
There are no cycle hire facilities at this station.
Passenger services
- Customer Service
-
Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Yes
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
-
The top five brill things to do in Rhyl Explore The top five brill things to do in Rhyl
-
The best places to go in Llanelli - top three attractions Explore The best places to go in Llanelli - top three attractions
-
Visiting Whitchurch Explore Visiting Whitchurch
-